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X-rays.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZN3BmVmt3RRAB!2m1!1s0x0:0x115c3a59fd24d814!3m1!1s2@1:CIHM0ogKEICAgMCY7pfVkwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-03-06","severity":"S2","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":1.21,"summary":"The patient reported that the dentist ruined their teeth and did a terrible job.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214a2EyaEdZVUZRYzA1b1MzbFFSblZSVkVacFFWRRAB!2m1!1s0x0:0x115c3a59fd24d814!3m1!1s2@1:CAIQACodChtycF9oOmxka2hGYUFQc05oS3lQRnVRVEZpQVE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dental-design-turkey","name":"Dental Design Turkey","city":"Antalya","domain":"dentaldesignturkey.com","website":"https://dental design turkey","composite":55,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":35,"info":9,"price":4,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":35,"qualified":0,"serious":0,"critical":0,"incidents":[]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"yes","points":4,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"yes","points":1,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[],"contact":{"phone":"+90 533 574 77 41","whatsapp":"+90 533 574 77 41","email":null,"facebook":null,"address":null},"summary":"Dental Design Turkey in Antalya offers dental implants, smile makeovers, and aesthetic plastic surgery with all-inclusive travel packages. 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"yal-n-dental-clinic","name":"Yalın Dental Clinic","city":"Antalya","domain":"yalindentalclinic.com","website":"https://yalindentalclinic.com","composite":54.9,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":33.86,"info":14.5,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":4.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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The clinic emphasizes patient communication, travel and accommodation support, and uses modern technology, as evidenced by numerous positive patient testimonials.","strengths":["Clear website with detailed treatment list","Multiple patient coordinators with WhatsApp contact","International patient coordination (travel, accommodation)","Positive patient reviews from various countries","English-language site"],"weaknesses":["No prices published","No operating licence or professional registrations shown","Address only city-level, no full address or map","No aftercare instructions or documentation details","No information on imaging, sterilisation, or emergency protocols"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://yalindentalclinic.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/yalindentalclinic.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":14,"reviewer":{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":17,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Amarat Kaur Bal","gdc":"258552"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Antalya/Turkey","facilityAddressPrecision":"city","namedClinicians":["Dr. Gözdem Aslantürk","Dr. Hüseyin Aslantürk"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":1,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"altan-klinik","name":"ALTAN KLİNİK","city":"Istanbul","domain":"fikretaltan.com","website":"https://fikretaltan.com","composite":54.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":33.62,"info":14,"price":0,"licensing":3,"capability":0.75,"aftercare":0,"reputation":0,"comms":3.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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consent.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWNFJWWTNVVVV6YVZGdE1FRlRSa2MzVTA5TFRIYxAB!2m1!1s0x0:0x3447ccbea457d317!3m1!1s2@1:CAIQACodChtycF9oOjV4RVY3UUUzaVFtMEFTRkc3U09LTHc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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Şirin Sok. 79/A 34467 Sarıyer, İstanbul"},"summary":"The clinic is run by Dt. Fikret Altan in Sarıyer, Istanbul, offering a wide range of dental treatments including implants, zirconium crowns, and smile design. It holds a Health Tourism Authorization Certificate from the Turkish Ministry of Health and provides services in both Turkish and English.","strengths":["Health Tourism Authorization Certificate","English-language site","Wide range of services listed","Clear contact details including phone and WhatsApp","Address provided"],"weaknesses":["No prices published","No dentist specializations listed","No operating licence verifiable","No professional registration numbers","No aftercare instructions or documentation details"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://fikretaltan.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/fikretaltan.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":15,"reviewer":{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":18,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Ioana Negoita","gdc":"249726"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Reşitpaşa Mah. Şirin Sok. 79/A 34467 Sarıyer, İstanbul","facilityAddressPrecision":"city","namedClinicians":["Fikret Altan"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":2,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"klinik-bomonti","name":"Klinik Bomonti","city":"Istanbul","domain":"klinikbomonti.com","website":"https://klinikbomonti.com","composite":54.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":35,"info":14,"price":0,"licensing":0,"capability":2.75,"aftercare":0,"reputation":0,"comms":2.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":3.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"yes","points":2,"max":2}]},"complaint":{"points35":35,"qualified":0,"serious":0,"critical":0,"incidents":[]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"partial","points":1,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"partial","points":0.75,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"partial","points":1,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"partial","points":0.25,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[{"name":"Mert Özalpay","specialization":"Periodontoloji","licenceNo":null},{"name":"Tuna Yavuz","specialization":"Estetik Diş Hekimliği","licenceNo":null}],"contact":{"phone":"+90 538 776 64 46","whatsapp":null,"email":"info@klinikbomonti.com","facebook":"klinikbomonti","address":"Merkez mah. Abide-i Hürriyet Cad. No. 72/B Şişli/İstanbul"},"summary":"Klinik Bomonti is a dental clinic in Şişli, İstanbul, established in 2020, offering a range of treatments including implants, restorative dentistry, periodontology, endodontics, and orthodontics. The clinic emphasizes patient satisfaction, comfort, sterilization, and ethical rules, with two named dentists specializing in periodontology and aesthetic dentistry.","strengths":["Detailed dentist profiles with specializations","Comprehensive list of services","Clear contact information and address","Mentions sterilization and ethical rules"],"weaknesses":["No prices published","No operating licence or registration numbers","No English aftercare instructions","No review or rating information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","Structured data on the site"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://klinikbomonti.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/klinikbomonti.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":16,"reviewer":{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":19,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Firas Balaa","gdc":"307557"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Merkez mah. Abide-i Hürriyet Cad. No. 72/B Şişli/İstanbul","facilityAddressPrecision":"city","namedClinicians":["Mert Özalpay","Tuna Yavuz"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":0,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"adalya-dental-clinic","name":"Adalya Dental Clinic","city":"Antalya","domain":"adalyadentalclinic.com","website":"https://adalyadentalclinic.com","composite":54.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":33.8,"info":12.5,"price":2,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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plans.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1SFlVbE5XVVE0YkhONllVOTVTMFJRUmxCYVlrRRAB!2m1!1s0x0:0xbef15351d5de7b14!3m1!1s2@1:CAIQACodChtycF9oOk5HYUlNWUQ4bHN6YU95S0RQRlBaYkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-10-23","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.45,"summary":"The patient reported being misdirected and waiting an hour for an endodontist who was not available, resulting in a wasted visit.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xBeWMydFZjazEwWjJoSlFtZzRaM2cwWDBGMmRsRRAB!2m1!1s0x0:0xbef15351d5de7b14!3m1!1s2@1:CAIQACodChtycF9oOlAyc2tVck10Z2hJQmg4Z3g0X0F2dlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-07-10","severity":"S1","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.33,"summary":"The patient reported being quoted high prices for composite fillings and veneers, and advised against invasive procedures.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25BM1draGZURTlKYkhVd1RtWjBaVlIwWDFWWmNYYxAB!2m1!1s0x0:0xbef15351d5de7b14!3m1!1s2@1:CAIQACodChtycF9oOnA3WkhfTE9JbHUwTmZ0ZVR0X1VZcXc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"partial","points":2,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform 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Uzunoğlu","specialization":null,"licenceNo":null}],"contact":{"phone":"(+90) 501 246 80 80","whatsapp":null,"email":"info@adalyadentalclinic.com","facebook":null,"address":"Antalya, Turkey"},"summary":"Adalya Dental Clinic in Antalya, Turkey offers a wide range of dental treatments including implants, veneers, crowns, and orthodontics. 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"best-dental-istanbul","name":"Best Dental Istanbul","city":"İstanbul","domain":"bestdentalistanbul.com","website":"https://bestdentalistanbul.com","composite":54.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":31.79,"info":13,"price":3,"licensing":1.5,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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visits than expected.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCZ3V2eWRBEAE!2m1!1s0x0:0x3ee8122adb2d9785!3m1!1s2@1:CIHM0ogKEICAgIDBguvydA%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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The clinic features a team of specialist dentists and provides both Turkish and English language services.","strengths":["Comprehensive service list","Multilingual website (Turkish/English)","Clear contact details with WhatsApp","Detailed dentist profiles with specializations","Patient testimonials included"],"weaknesses":["No prices published","No operating licence information","No aftercare instructions visible","No online consultation option clearly stated"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://32.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/32.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":19,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":22,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Angela Asantewah Nketia","gdc":"75025","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Yeşil Çimen Sk. Polat Tower Residence No: 12 439-440 Fulya - Şişli / İstanbul","facilityAddressPrecision":"city","namedClinicians":["Dr. Ilgaz Özer","Dr. İbrahim Tuncer","Dt. Şebnem Kösekul","Dr. Dt. Ilgın Özer"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":0,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"is-kdis-dental-international","name":"Işıkdiş Dental International","city":"İstanbul","domain":"int.isikdis.com.tr","website":"https://int.isikdis.com.tr","composite":54.2,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":30.24,"info":14,"price":0,"licensing":3,"capability":2,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":30.24,"qualified":1,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2026-05-15","severity":"S3","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":8.16,"summary":"The patient reported that after being convinced to have healthy teeth extracted for implants, the clinic failed to deliver a properly fitting crown over 10 months, refused to make adjustments, and the matter is now under legal review.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuMzlqQ25RRRAB!2m1!1s0x0:0x9f47fa4c332aa109!3m1!1s2@1:CIHM0ogKEICAgIDn39jCnQE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"partial","points":1,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"yes","points":3,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"no","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"yes","points":1,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[{"name":"Dr. Dt. Deniz IŞIK","specialization":"Specialist mondziekten en kaakchirurgie","licenceNo":null}],"contact":{"phone":"08505150888","whatsapp":"+905396913368","email":"dental@isikdis.com.tr","facebook":null,"address":"Kartaltepe Mh. İncirli Cd. Yeşil Adalı Sk. No:1 34145 Bakırköy / İSTANBUL"},"summary":"Işık Dental Clinics offers dental implant treatments and other cosmetic dentistry services in Istanbul, Turkey. The clinic claims to have a Health Tourism Authorization Certificate and provides multilingual support in Dutch and English.","strengths":["Health Tourism Authorization Certificate mentioned","Multilingual staff (Dutch, English)","Multiple contact channels including WhatsApp","Free online consultation offered","Detailed service list provided"],"weaknesses":["No prices published","No operating licence verifiable","No dentist registration numbers","No aftercare instructions or documentation details","No review ratings or authenticity information"],"couldNotVerify":["On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":11,"google":60},"sources":[{"id":"s-site","url":"https://int.isikdis.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/int.isikdis.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":20,"reviewer":{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":23,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Umayr Ismail Nagdi","gdc":"285049","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Natalie Ball","gdc":"244127"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":71,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":11}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Kartaltepe Mh. İncirli Cd. Yeşil Adalı Sk. No:1 34145 Bakırköy / İSTANBUL","facilityAddressPrecision":"city","namedClinicians":["Dr. Dt. Deniz IŞIK"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":1,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dent-akdeniz-sifa","name":"Dent Akdeniz Şifa","city":"Istanbul","domain":"dentakdenizsifa.com","website":"https://dentakdenizsifa.com","composite":54.2,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":32.68,"info":12.5,"price":0,"licensing":3,"capability":0,"aftercare":0,"reputation":2,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"no","points":0,"max":2}]},"complaint":{"points35":32.68,"qualified":1,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2025-10-02","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":3.98,"summary":"The patient reported a root canal treatment that resulted in tooth fracture and required corrective treatment by another dentist.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ReVoyY3daRUZhVGprMVRXOVVWMWhCTjBGbGNIYxAB!2m1!1s0x0:0x91da1e34963e2fec!3m1!1s2@1:CAIQACodChtycF9oOmQyZ2cwZEFaTjk1TW9UV1hBN0FlcHc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service 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patients)","verdict":"yes","points":3,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"no","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"no","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"no","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"no","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"no","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"no","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"no","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy 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Er","specialization":null,"licenceNo":null},{"name":"Betül Er","specialization":null,"licenceNo":null},{"name":"Sefa Arslan","specialization":null,"licenceNo":null},{"name":"Uğur Tarhan","specialization":null,"licenceNo":null},{"name":"Merve Akbulut","specialization":null,"licenceNo":null},{"name":"Yusuf Er","specialization":null,"licenceNo":null},{"name":"Elif Teke","specialization":null,"licenceNo":null}],"contact":{"phone":"0533 163 22 63","whatsapp":null,"email":"info@dentakdenizsifa.com","facebook":"Facebook","address":"Fatih Merkez, Büyükçekmece Şubesi"},"summary":"Dent Akdeniz Şifa is a dental clinic in Istanbul with branches in Fatih and Büyükçekmece, offering a wide range of treatments including implants, smile design, and orthodontics. The clinic has an English-language website, lists its dentists, and holds an International Health Tourism authorization from the Turkish Ministry of Health.","strengths":["Multilingual website including English","International Health Tourism authorization","Multiple branches in Istanbul","List of dentists with names","Wide range of services listed","Contact details including phone and email","Patient reviews displayed","WhatsApp and online appointment available"],"weaknesses":["No prices or ranges published","No dentist specializations listed","No operating licence number","No dentist registration numbers","No address or map published","No aftercare instructions","No emergency procedures mentioned","No imaging or surgical capabilities specified","No structured data or machine-readable identity"],"couldNotVerify":[],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://dentakdenizsifa.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentakdenizsifa.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":21,"reviewer":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":24,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Weaam Elmahi Ballal","gdc":"248628","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Fatih Merkez, Büyükçekmece Şubesi","facilityAddressPrecision":"city","namedClinicians":["Mehmet Bekir Er","Betül Er","Sefa Arslan","Uğur Tarhan","Merve Akbulut","Yusuf Er","Elif Teke"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":1,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dent-clinic-turkey","name":"Dent Clinic Turkey","city":"İzmir","domain":"dentclinicturkey.com","website":"https://dentclinicturkey.com","composite":54,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":35,"info":15,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":35,"qualified":0,"serious":0,"critical":0,"incidents":[]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[],"contact":{"phone":"+90 553 915 06 64","whatsapp":"+90 553 915 06 64","email":null,"facebook":"Facebook","address":"Kazım Dirik Mah. Mustafa Kemal Cad. No: 119/C Bornova/İZMİR; Kazımdirik Mahallesi 372/23 Sk. No:3/1, 35100 Bornova/İZMİR; Caher Dudayev Bulvarı Daire No: 26/I, 35590 Karşıyaka/İZMİR"},"summary":"Dent Clinic Turkey is a dental health tourism clinic in Izmir, Turkey, offering a range of treatments including implants, veneers, and whitening. 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dental-boutique","name":"Dental Boutique","city":"Izmir","domain":"dentalboutique.com.tr","website":"https://dentalboutique.com.tr","composite":54,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":35,"info":13,"price":0,"licensing":0,"capability":5,"aftercare":0,"reputation":1,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"no","points":0,"max":2}]},"complaint":{"points35":35,"qualified":0,"serious":0,"critical":0,"incidents":[]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"no","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"no","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"yes","points":3,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"no","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"no","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"no","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"no","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"no","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"no","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"partial","points":1,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"no","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"no","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"no","points":0,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"no","points":0,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"no","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"no","points":0,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[{"name":"Hakan Toygür","specialization":"Kurucu Başhekim","licenceNo":null},{"name":"Vahit Türk","specialization":"Diş Hekimi","licenceNo":null},{"name":"Yağmur Şahin","specialization":"Ağız Diş Çene Cerrahisi Uzmanı","licenceNo":null},{"name":"Damla Beycan","specialization":"Diş Hekimi","licenceNo":null}],"contact":{"phone":"0232 271 33 49","whatsapp":null,"email":"dentalboutiqueizmir@gmail.com","facebook":null,"address":"Vali Rahmi Bey Mah. , Menderes Cad. 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"capa-ortodonti","name":"Çapa Ortodonti","city":"Istanbul","domain":"capaortodonti.com","website":"https://capaortodonti.com","composite":53.9,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":34.63,"info":15,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":4.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZa01yQmdBRRAB!2m1!1s0x0:0x6f52b02f1389bf57!3m1!1s2@1:CIHM0ogKEICAgMCYkMrBgAE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-04-04","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.3,"summary":"The patient reported being seen an hour late for every appointment, causing significant wait times.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJOF8yM0JREAE!2m1!1s0x0:0x6f52b02f1389bf57!3m1!1s2@1:CIHM0ogKEICAgMCI8_23BQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations 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(2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"no","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation 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Deniz Abdal Cami Sk. No: 23/A Çapa - Fatih, İSTANBUL","facilityAddressPrecision":"city","namedClinicians":["Dr. Dt. Semra Can ERKESEN","Dt. Özgür YILDIZ","Uzm. Dt. M. Furkan ÖZDEN","Dt. Kübra BOZACI","Dt. Sahra YILDIRIMER"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":3,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. 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The clinic emphasizes digital dentistry and has an orthodontic specialist who is a Diamond Apex Provider for Invisalign.","strengths":["Multilingual website (Turkish, English, Russian)","Detailed service list","Clear contact details and address","Online appointment booking","Specialist orthodontist with Diamond Apex Provider title"],"weaknesses":["No prices published","Dentist names and specializations not fully listed","No aftercare instructions or documentation details","No verifiable operating licence or professional registrations"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":32,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":0,"usableVolume":0,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":0},"sources":[{"id":"s-site","url":"https://dartdentalclinic.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dartdentalclinic.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":31,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Firas Balaa","gdc":"307557","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Ioana Negoita","gdc":"249726"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":0,"minimumRecordsRequired":25,"meetsRecordThreshold":false,"independentPlatforms":[],"independentPlatformCount":0,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Yeni Mahalle Adnan Menderes Bulvarı No: 212/A Fethiye, Muğla","facilityAddressPrecision":"city","namedClinicians":["Didem Batıtürk"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":0,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"moon-smile-clinic","name":"Moon Smile Clinic","city":"Antalya","domain":"moonsmileclinic.com","website":"https://moonsmileclinic.com","composite":53.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":27.67,"info":13.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":8,"comms":4.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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temporary teeth, misleading implant branding, lack of proper treatment planning, unprofessional staff behavior, and dismissal of concerns at Moonsmile Clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21zMmQyeFdRVkJUYVZsM2EwNTJXV0pmUjNsQlEzYxAB!2m1!1s0x0:0xe0bb59268e0331f0!3m1!1s2@1:CAIQACodChtycF9oOms2d2xWQVBTaVl3a052WWJfR3lBQ3c%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language 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elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOSlNrZExkRzVOVlVKTGF6ZzJURUZ4UlZSMVZXYxAB!2m1!1s0x0:0xc8ae992ad29f8863!3m1!1s2@1:CAIQACodChtycF9oOkNJSkdLdG5NVUJLazg2TEFxRVR1VWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-11-07","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.63,"summary":"The patient reported that during a routine cleaning, part of an existing filling was removed, worsening the tooth condition, and that the clinic had poor 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentagur","name":"Dentagür","city":"Istanbul","domain":"dentagur.com","website":"https://dentagur.com","composite":53,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":34.46,"info":13,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":3.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNINk9tVVZ3EAE!2m1!1s0x0:0xc9182d7e7691a458!3m1!1s2@1:CIHM0ogKEICAgICH6OmUVw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2022-09-20","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.13,"summary":"The patient reported being denied an appointment after the clinic learned they were not Turkish.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlOWRUT1ZnEAE!2m1!1s0x0:0xc9182d7e7691a458!3m1!1s2@1:CIHM0ogKEICAgICe9dTOVg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2020-09-16","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.04,"summary":"The patient reported poor phone communication skills from the assistant and doctor.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDdE5DMU1BEAE!2m1!1s0x0:0xc9182d7e7691a458!3m1!1s2@1:CIHM0ogKEICAgIDCtNC1MA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2019-09-06","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.04,"summary":"The patient reported that the receptionist's manner of speaking on the phone was rude and needs improvement.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVaC1EOXFnRRAB!2m1!1s0x0:0xc9182d7e7691a458!3m1!1s2@1:CIHM0ogKEICAgIDUh-D9qgE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"all-dental-cleopatra-alanya","name":"ALL Dental (Cleopatra) Alanya","city":"Antalya","domain":"alldentalalanya.com","website":"https://alldentalalanya.com","composite":52.9,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":33.43,"info":14.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentmax-dental-clinic","name":"DentMax Dental Clinic","city":"İstanbul","domain":"dentmax.com.tr","website":"https://dentmax.com.tr","composite":52.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":34.81,"info":9.5,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":5,"comms":1.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"asm-dent","name":"ASM Dent","city":"Istanbul","domain":"asmdent.com","website":"https://asmdent.com","composite":52.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":35,"info":13,"price":0,"licensing":0,"capability":3.25,"aftercare":0,"reputation":0,"comms":1.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":35,"qualified":0,"serious":0,"critical":0,"incidents":[]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"partial","points":1.5,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"partial","points":1,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"partial","points":0.75,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"no","points":0,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"unverified","points":0,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[{"name":"Alper KABAKÇI","specialization":"Endodonti Uzmanı","licenceNo":null},{"name":"İlknur KARATEPE","specialization":"Diş Hekimi","licenceNo":null},{"name":"Deha BAYRAK","specialization":"Diş Hekimi","licenceNo":null},{"name":"Kemal BOZKURT","specialization":"Ortodonti Uzmanı","licenceNo":null},{"name":"Süheyla GÖKYAR","specialization":"Pedodonti Uzmanı","licenceNo":null}],"contact":{"phone":"0216 307 30 58","whatsapp":null,"email":"info@asmdent.com","facebook":null,"address":"Muhsin Yazıcıoğlu Bulvarı No : 61/A Pendik/İSTANBUL"},"summary":"Özel Asm Dent Diş Tedavi Merkezi, Pendik/İstanbul'da hizmet veren bir ağız ve diş sağlığı polikliniğidir. Site, geniş bir hizmet yelpazesi ve uzman kadrosu sunmakta olup, hasta memnuniyeti ve hijyene önem vermektedir.","strengths":["Geniş hizmet yelpazesi","Uzman kadro","Hasta memnuniyeti odaklı","Modern teknoloji kullanımı","Hijyen ve sterilizasyon vurgusu"],"weaknesses":["Fiyat bilgisi yok","İngilizce dil desteği yok","Lisans bilgisi verilmemiş","Uluslararası hasta koordinasyonu belirtilmemiş"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","International-patient coordination","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://asmdent.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/asmdent.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":44,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Weaam Elmahi Ballal","gdc":"248628","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Ioana Negoita","gdc":"249726"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Muhsin Yazıcıoğlu Bulvarı No : 61/A Pendik/İSTANBUL","facilityAddressPrecision":"city","namedClinicians":["Alper KABAKÇI","İlknur KARATEPE","Deha BAYRAK","Kemal BOZKURT","Süheyla GÖKYAR"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":0,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"avrupa-inci","name":"Avrupa İnci","city":"Istanbul","domain":"avrupainci.com","website":"https://avrupainci.com","composite":52.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":30.2,"info":15,"price":0,"licensing":0,"capability":3.5,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":3.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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leading to a negative experience.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paaE9XbHJVMXBNUjJodWRpMXdlVmRtTW10Sk1sRRAB!2m1!1s0x0:0xaad3caa0009343d2!3m1!1s2@1:CAIQACodChtycF9oOjZhOWlrU1pMR2hudi1weVdmMmtJMlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-02-18","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported a rude interaction with a cleaning staff member after their child drew on a coffee table, leading to dissatisfaction with the clinic's handling of children.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JelpHVjBXVk42YVRZNGVrazNZVEpZTUU5NldYYxAB!2m1!1s0x0:0xaad3caa0009343d2!3m1!1s2@1:CAIQACodChtycF9oOnIzZGV0WVN6aTY4ekk3YTJYME96WXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-12-30","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported that a dentist unnecessarily drilled down their teeth, resulting in tiny teeth, and described the services as poor and expensive.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wcFdGZGpXSE4zTm04NVNsWk9MWEJ6VlVGM2MxRRAB!2m1!1s0x0:0xaad3caa0009343d2!3m1!1s2@1:CAIQACodChtycF9oOmppWFdjWHN3Nm85SlZOLXBzVUF3c1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-12-01","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported being lied to about fees and follow-up, and described the clinic as dishonest and unprofessional.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkbVRWTkdWRGt3V0d4UFRrMTRSRFEwYldaVVYwRRAB!2m1!1s0x0:0xaad3caa0009343d2!3m1!1s2@1:CAIQACodChtycF9oOjdmTVNGVDkwWGxPTk14RDQ0bWZUV0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-04-17","severity":"S1","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.26,"summary":"The patient reported being charged for a preliminary exam without being informed of procedure costs upfront.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvc2ZmdVB3EAE!2m1!1s0x0:0xaad3caa0009343d2!3m1!1s2@1:CIHM0ogKEICAgMCosffuPw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-01-05","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.5,"summary":"The patient reported being upset by the dentist's attitude and approach, describing it as disrespectful.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmc3RMYmJnEAE!2m1!1s0x0:0xaad3caa0009343d2!3m1!1s2@1:CIHM0ogKEICAgIDfstLbbg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2024-12-10","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.87,"summary":"The patient reported a front tooth filling that broke twice after treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2NW92c1RBEAE!2m1!1s0x0:0xaad3caa0009343d2!3m1!1s2@1:CIHM0ogKEICAgICv5ovsTA%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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Erdal Veziroğlu","specialization":null,"licenceNo":null},{"name":"Dt. Merve Sena Yıldırım","specialization":"Botoks Uygulamaları","licenceNo":null},{"name":"Dr. Dt. Umur Turfaner","specialization":"Ortodonti Uzmanı","licenceNo":null}],"contact":{"phone":"0212 479 45 00","whatsapp":null,"email":"avrupaincidestek@gmail.com","facebook":null,"address":"Karayolları, Abdi İpek i Cd. No:32/D 34255 Gaziosmanpaşa İstanbul"},"summary":"Avrupa İnci Diş Sağlığı Polikliniği is a dental clinic in Istanbul offering services such as implants, prosthetics, whitening, surgery, and orthodontics. 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No:32/D 34255 Gaziosmanpaşa İstanbul","facilityAddressPrecision":"city","namedClinicians":["Dt. Erdal Veziroğlu","Dt. Merve Sena Yıldırım","Dr. Dt. Umur Turfaner"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":8,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"bucadent","name":"Bucadent","city":"Izmir","domain":"bucadent.com.tr","website":"https://bucadent.com.tr","composite":52.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":30.4,"info":15,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":4,"comms":3.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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visit.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJNTkzeVJ3EAE!2m1!1s0x0:0x46cd2cdee5f98b2!3m1!1s2@1:CIHM0ogKEICAgMDI593yRw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-03-01","severity":"S1","category":"FI","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.16,"summary":"The patient reported that a child's filling cost 2000 TL, advising others to plan accordingly.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRMk5ibUxBEAE!2m1!1s0x0:0x46cd2cdee5f98b2!3m1!1s2@1:CIHM0ogKEICAgMCQ2NbmLA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2024-10-10","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.23,"summary":"The patient reported a long wait and dissatisfaction with inexperienced staff for exterior stone cleaning.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURueTdXWVl3EAE!2m1!1s0x0:0x46cd2cdee5f98b2!3m1!1s2@1:CIHM0ogKEICAgIDny7WYYw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2024-07-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":6.74,"summary":"The patient reported a root canal treatment where a nerve was left behind, leading to decay and eventual tooth extraction.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyOUlhT3RBRRAB!2m1!1s0x0:0x46cd2cdee5f98b2!3m1!1s2@1:CIHM0ogKEICAgIDr9IaOtAE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2024-04-26","severity":"S1","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.22,"summary":"The patient reported being charged 150 TL for an examination without prior disclosure of fees, leading to dissatisfaction and leaving without treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqcDcyLXZ3RRAB!2m1!1s0x0:0x46cd2cdee5f98b2!3m1!1s2@1:CIHM0ogKEICAgICjp72-vwE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"istanbul-dis-akademisi","name":"Istanbul Dis Akademisi","city":"İstanbul","domain":"istanbuldisakademisi.com","website":"https://istanbuldisakademisi.com","composite":52.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":30.52,"info":13,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":4,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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measures.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25nNWNFVjBTbWRuYVhSRFFrOVJXVk5PY3psMlVHYxAB!2m1!1s0x0:0xab397124d5569cdf!3m1!1s2@1:CAIQACodChtycF9oOng5cEV0SmdnaXRDQk9RWVNOczl2UGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-05-23","severity":"S1","category":"AC","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.23,"summary":"The patient reported that appointments are not kept and wait times are longer than at a state hospital, with preferential treatment for tourists.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wcGQzQnhkMHBMUWxKRWVVNXRiMjVKWkRkMmFtYxAB!2m1!1s0x0:0xab397124d5569cdf!3m1!1s2@1:CAIQACodChtycF9oOnppd3Bxd0pLQlJEeU5tb25JZDd2amc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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The website lists multiple dentists and provides patient reviews from Google, Trustpilot, and WhatClinic, but lacks pricing details and a physical address.","strengths":["Multilingual website (Turkish, English, German)","Detailed list of dentists and treatments","Positive patient reviews on multiple platforms","Mentions international patient coordination (VIP airport pickup, hotel transfers)","WhatsApp messaging available"],"weaknesses":["No prices or ranges published","No physical address or map","No phone number or email listed","No operating licence or professional registration details","No aftercare instructions or emergency procedures mentioned"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Substantive responses to reviews","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://istanbuldisakademisi.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/istanbuldisakademisi.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":34,"reviewer":{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":47,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Gita Goudarzi Nejad","gdc":"229301","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Dilan Najat Abdah","gdc":"268189"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":["Dt. 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Klinik, implant, ortodonti, çocuk diş hekimliği gibi çeşitli tedaviler sunmakta ve uzman diş hekimleri ile personel bilgilerini paylaşmaktadır.","strengths":["Geniş tedavi yelpazesi","Uzman diş hekimleri listelenmiş","İletişim bilgileri açık","Adres bilgisi mevcut"],"weaknesses":["Site sadece Türkçe","Fiyat bilgisi yok","Çalışma ruhsatı belirtilmemiş","İngilizce içerik yok"],"couldNotVerify":["On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","International-patient coordination","Structured data on the site"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://dentideaizmir.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentideaizmir.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":48,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Mehmet Akif Ersoy Mahallesi Doktor Ali Karaman Caddesi No:2/A Kemalpaşa/İzmir","facilityAddressPrecision":"city","namedClinicians":["Uzm.Dt.İsmet İlke Alkan","Uzm.Dt.Erkan Sarı"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":1,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. 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service.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkQ1dqQk1aM1pIV21OSGVUVkpaMDE1TjNOUWRYYxAB!2m1!1s0x0:0x906b265c9cfe0c32!3m1!1s2@1:CAIQACodChtycF9oOldCWjBMZ3ZHWmNHeTVJZ015N3NQdXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-10-13","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.13,"summary":"The patient reported poor service.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSVWFXWkxVMnBQVWtobFkycE5WSFJzYjNCMk1FRRAB!2m1!1s0x0:0x906b265c9cfe0c32!3m1!1s2@1:CAIQACodChtycF9oOkRUaWZLU2pPUkhlY2pNVHRsb3B2MEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-10-13","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.13,"summary":"The patient reported dissatisfaction with their dental 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"locadent-international","name":"Locadent International","city":"İzmir","domain":"locadentinternational.com","website":"https://locadentinternational.com","composite":52.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":35,"info":13.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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The website provides information about services, team, and location but lacks pricing details and verifiable credentials.","strengths":["Detailed dentist profiles with specializations","Clear address and contact form","English-language website","Free consultation offer"],"weaknesses":["No prices or ranges published","No phone, email, or WhatsApp listed","No operating licence or professional registrations shown","No aftercare or emergency information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","International-patient coordination","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://locadentinternational.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/locadentinternational.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":36,"reviewer":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":50,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Firas Balaa","gdc":"307557","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Mansuroğlu, Bayraklı İzmir 35535","facilityAddressPrecision":"city","namedClinicians":["Dr. Kamil Oransay","Dr. Kutay Ildırışık","Dr. Davut Kosor","Dr. Nihal Parav","Dr. Muhammet Gürcan","Dr. Ali Kara","Dr. Nursima Çiftçi","Dr. Samet Yoğurtçu"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":0,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. 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service.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvMXUzMFBREAE!2m1!1s0x0:0x5ccdec2cb7f64d3!3m1!1s2@1:CIHM0ogKEICAgMDo1u30PQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant 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The website is available in Turkish, English, and French, and provides contact details, working hours, and a WhatsApp chat option.","strengths":["Multilingual website (Turkish, English, French)","Clear contact details including phone, WhatsApp, and email","Detailed list of services with descriptions","Named dentists with some titles (Msc., Dt.)","Online appointment form available","WhatsApp chat integration for quick communication"],"weaknesses":["No prices or price ranges published","No operating licence or professional registration numbers shown","No information on imaging, surgical, or sterilisation capabilities","No aftercare instructions or cross-border procedures mentioned","No reviews or ratings displayed","No structured data or machine-readable identity found"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://batident.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/batident.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":37,"reviewer":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":51,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Umayr Ismail Nagdi","gdc":"285049","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Fevzi Çakmak Mah. 759. Sk Güventaş İş Merkezi, No:3 D:2, 34255 Gaziosmanpaşa","facilityAddressPrecision":"full","namedClinicians":["Msc. Levent YAREN","Dt.Burak YAREN","Dt.Said Necip Kemal","Dt.Oğuz TEZCANLI"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":2,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"suave-dental-clinic","name":"Suave Dental Clinic","city":"İstanbul","domain":"suaveclinic.com","website":"https://suaveclinic.com","composite":52,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":29.46,"info":12.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":5,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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Şehit Sezgin Tunca Cad. No: 73/A Fethiye/MUGLA","facilityAddressPrecision":"city","namedClinicians":["Dr. Ozan Akıncı"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":0,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"smile-antalya-dental-clinic","name":"Smile Antalya Dental Clinic","city":"Antalya","domain":"smileantalya.com","website":"https://smileantalya.com","composite":52,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":30.51,"info":12,"price":0,"licensing":3,"capability":0,"aftercare":0,"reputation":2,"comms":4.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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procedure.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4LV9lVVpBEAE!2m1!1s0x0:0x678ba4fb06b67a9a!3m1!1s2@1:CIHM0ogKEICAgICx-_eUZA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2022-11-02","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.51,"summary":"The patient reported paying thousands of pounds to remove implants and being left with worse problems than before treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtcG8yUnBRRRAB!2m1!1s0x0:0x678ba4fb06b67a9a!3m1!1s2@1:CIHM0ogKEICAgIC-po2RpQE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations 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Dt. Cansu Ertaş Bingöl'ün çocuk diş hekimliği hizmetlerini tanıtmaktadır. 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Ertuğrul Gazi Cad. 5.etap Uğur İş Merkezi, D:K:4 D:16, 34306 Başakşehir/İstanbul"},"summary":"Başakdent Ağız Ve Diş Sağlığı Polikliniği is a dental clinic in Istanbul offering a wide range of treatments including implants, orthodontics, and cosmetic dentistry. The site is available in Turkish, English, and Arabic, and provides contact details and an address.","strengths":["Multilingual website (Turkish, English, Arabic)","Comprehensive list of dental services","Contact details including phone, WhatsApp, email, and address","International patient coordination mentioned","Long-standing experience since 2007"],"weaknesses":["No dentist names or specializations listed","No prices published","No operating licence or professional registrations shown","No aftercare instructions or documentation details","No reviews or ratings visible"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://basakdent.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/basakdent.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":66,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Angela Asantewah Nketia","gdc":"75025","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Gita Goudarzi Nejad","gdc":"229301"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Başak Mah. Ertuğrul Gazi Cad. 5.etap Uğur İş Merkezi, D:K:4 D:16, 34306 Başakşehir/İstanbul","facilityAddressPrecision":"full","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":1,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"ader-dent","name":"Ader Dent","city":"Istanbul","domain":"aderdent.com","website":"https://aderdent.com","composite":49.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":28.23,"info":14,"price":0,"licensing":0,"capability":4.25,"aftercare":0,"reputation":0,"comms":3.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":3.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"yes","points":2,"max":2}]},"complaint":{"points35":28.23,"qualified":5,"serious":2,"critical":0,"incidents":[{"id":"I1","date":"2026-03-31","severity":"S1","category":"AC","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.2,"summary":"The patient reported difficulty making an appointment due to poor phone handling and chose another clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xMmRWQjBabU5hU0c5VVdVcGZabTVXVURZdGMyYxAB!2m1!1s0x0:0xa8247c8c3c27ac9b!3m1!1s2@1:CAIQACodChtycF9oOm12dVB0ZmNaSG9UWUpfZm5WUDYtc2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-02-12","severity":"S3","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":8.16,"summary":"The patient reported that a crown fell out twice within a week, a zirconium crown broke at the root within a year, and two other dentists confirmed the root was excessively widened, leading to tooth loss and implant treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsNWFYTktla1k1ZFY4d1pXbEJla1pZYTE5Vk5GRRAB!2m1!1s0x0:0xa8247c8c3c27ac9b!3m1!1s2@1:CAIQACodChtycF9oOkl5aXNKekY5dV8wZWlBekZYa19VNFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-04-21","severity":"S2","category":"CL-S","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.76,"summary":"The patient reported an appointment scheduling issue, a brief teeth cleaning session, and a high fee for releasing dental X-rays after discontinuing treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvb0lPclJBEAE!2m1!1s0x0:0xa8247c8c3c27ac9b!3m1!1s2@1:CIHM0ogKEICAgMDooIOrRA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2022-02-15","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.68,"summary":"The patient reported that a denture reattachment was performed without cleaning and failed within two weeks.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtbmFDV213RRAB!2m1!1s0x0:0xa8247c8c3c27ac9b!3m1!1s2@1:CIHM0ogKEICAgICmnaCWmwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2020-08-18","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":0.8,"summary":"The patient reported that a dentist drilled a hole in the back of a tooth without consent and left it open for two weeks, requiring corrective treatment at another clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDc3JuYWZBEAE!2m1!1s0x0:0xa8247c8c3c27ac9b!3m1!1s2@1:CIHM0ogKEICAgICCsrnafA%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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Ortanca Cd. No:74/1 Pendik, İstanbul"},"summary":"Ader Dent is a dental polyclinic established in Pendik in 2013, offering a wide range of treatments including oral surgery, implants, orthodontics, and aesthetic dentistry. The clinic emphasizes ethical values, modern technology, and patient satisfaction, with branches in Pendik and Didim.","strengths":["Comprehensive treatment list","English-language site","Clear contact details and addresses","International patient coordination mentioned","Modern technology and sterilization highlighted"],"weaknesses":["No prices published","No operating licence shown","No dentist registration numbers","No aftercare instructions","No reviews or ratings","No structured data"],"couldNotVerify":[],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":5,"google":59},"sources":[{"id":"s-site","url":"https://aderdent.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/aderdent.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":44,"reviewer":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":67,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":64,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":5}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Doğu Mh. Ortanca Cd. No:74/1 Pendik, İstanbul","facilityAddressPrecision":"city","namedClinicians":["Önder İstanbullu","Kuntay Şengün"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":5,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"yasar-baytak","name":"Yaşar Baytak","city":"Istanbul","domain":"yasarbaytakdispoliklinigi.com","website":"https://yasarbaytakdispoliklinigi.com","composite":49.4,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":32.94,"info":10,"price":0,"licensing":0,"capability":5.75,"aftercare":0,"reputation":0,"comms":0.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":3.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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the child, and insulted the patient's motherhood when asked to stop.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvdllQTjhRRRAB!2m1!1s0x0:0x6a1c3effe66b2ee5!3m1!1s2@1:CIHM0ogKEICAgMCovYPN8QE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2024-11-21","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.3,"summary":"The patient reported inconsistent pricing by an employee named Funda, with costs varying arbitrarily for the same procedure.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQcE1YRFZ3EAE!2m1!1s0x0:0x6a1c3effe66b2ee5!3m1!1s2@1:CIHM0ogKEICAgICPpMXDVw%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist 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extraction.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4bXVPTkVBEAE!2m1!1s0x0:0x1c5c98de1e317f7e!3m1!1s2@1:CIHM0ogKEICAgIDxmuONEA%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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The clinic has a team of five specialists with advanced training, and the website is available in both Turkish and English.","strengths":["Multilingual website (Turkish and English)","Detailed dentist profiles with specializations","Comprehensive list of treatments","Team of specialists with advanced degrees"],"weaknesses":["No prices published","No contact details (phone, email, address) explicitly listed","No aftercare instructions or documentation mentioned","No information on licensing or accreditations"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","International-patient coordination","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://triodentizmir.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/triodentizmir.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":74,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Natalie Ball","gdc":"244127","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"İzmir, Karşıyaka (implied from title and clinic name)","facilityAddressPrecision":"city","namedClinicians":["Merve Altuntaş","Erim Bozkurt","Tuğçe Koçak Bozkurt","Melike Önay","Başak Odabaşıoğlu"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":2,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dr-birkan-duras","name":"Dr. Birkan Duras","city":"Istanbul","domain":"drbirkanduras.com","website":"https://drbirkanduras.com","composite":48,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":26.27,"info":14,"price":0,"licensing":1.5,"capability":2,"aftercare":0,"reputation":0,"comms":4.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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care.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xvdE5IRkpjRkowVlZSdlZsVmxia1ExT1c5Rk1YYxAB!2m1!1s0x0:0x924c02283a8fae97!3m1!1s2@1:CAIQACodChtycF9oOlotNHFJcFJ0VVRvVlVlbkQ1OW9FMXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-12-20","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.11,"summary":"The patient reported dissatisfaction with the clinic's focus on money rather than care.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OalRHVTBaV0oyV1ZkR1dtYzBZV2xaZDNkWGVuYxAB!2m1!1s0x0:0x924c02283a8fae97!3m1!1s2@1:CAIQACodChtycF9oOmNjTGU0ZWJ2WVdGWmc0YWlZd3dXenc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-12-06","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported receiving veneers that 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consent.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WRWVrdDZUVWRhTVhwRFowUndRV1Z3YzJGWWJWRRAB!2m1!1s0x0:0x864a4c0835a32ac0!3m1!1s2@1:CAIQACodChtycF9oOnVEekt6TUdaMXpDZ0RwQWVwc2FYbVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-05-29","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.11,"summary":"The patient reported dissatisfaction with a tartar removal procedure that was incomplete, costing 3000 Turkish Lira, and noted that the clinic acknowledged the incomplete cleaning the next day.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLLW5wcVBDaDVDV2dnRRAB!2m1!1s0x0:0x864a4c0835a32ac0!3m1!1s2@1:CIHM0ogKEK-npqPCh5CWggE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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The website lists six dentists and provides contact details, working hours, and a bilingual Turkish/English interface.","strengths":["Bilingual website (Turkish/English)","Clear list of services","Multiple dentists named","Address and phone provided"],"weaknesses":["No prices published","No dentist specializations listed","No operating licence shown","No WhatsApp or messaging channel explicitly stated"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","International-patient coordination","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://denizdoganklinik.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/denizdoganklinik.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":82,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Amarat Kaur Bal","gdc":"258552"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"İnönü Mh, 682/5. Sk. No:1 D:1, 35380 Buca İZMİR","facilityAddressPrecision":"full","namedClinicians":["Deniz Doğan","Serdar Aydemir","Tuğba Kocatürk","Zeynep Sare İçel","Şeyhmus Kupik","Zeynep Bardakçı"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":3,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"holident-dental-hospital","name":"Holident Dental Hospital","city":"Bodrum","domain":"dentistfethiye.com","website":"https://dentistfethiye.com","composite":47.1,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":26.8,"info":14.5,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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to continue elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OeVVtdzNZMFIxWjE5SVgzWk1VMmQ0VldOVGNWRRAB!2m1!1s0x0:0x98a9171a96e63284!3m1!1s2@1:CAIQACodChtycF9oOmNyUmw3Y0R1Z19IX3ZMU2d4VWNTcVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-08-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":6.32,"summary":"The patient reported that six fillings and a bridge failed within two years, with ongoing pain and uncertainty about the clinician's qualifications.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pNMlYxRjRiMVJsVUcxb2FGTlpVMFJWU1VGd2JuYxAB!2m1!1s0x0:0x98a9171a96e63284!3m1!1s2@1:CAIQACodChtycF9oOjM2V1F4b1RlUG1oaFNZU0RVSUFwbnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-02-07","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.05,"summary":"The patient reported a front implant with persistent infection, visible purple screw, and poor aesthetics, requiring additional corrective treatment after 7 years.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBdE5Mek93EAE!2m1!1s0x0:0x98a9171a96e63284!3m1!1s2@1:CIHM0ogKEICAgMDAtNLzOw%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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The clinic emphasizes modern technology, specialist care, and a comfortable patient experience with a café and bay views.","strengths":["Experienced dentists with international training","Modern facility with advanced technology","Specialist services in periodontology and endodontics","Focus on international patients","Positive patient testimonials"],"weaknesses":["No prices published","Address not fully detailed","No operating licence or registration numbers shown","No aftercare instructions or documentation details","No review ratings or response information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://dentistfethiye.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentistfethiye.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":51,"reviewer":{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":83,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Ioana Negoita","gdc":"249726","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Ioana Negoita","gdc":"249726"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Fethiye","facilityAddressPrecision":"city","namedClinicians":["Dr. ağatay Aras","Dr. Tonguc Kavasoglu","Dr. Irmak Eroğlu"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":4,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"alyans-clinic","name":"Alyans Clinic","city":"Istanbul","domain":"alyansclinic.com","website":"https://alyansclinic.com","composite":47,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":30.54,"info":11.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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doctor left without completing the treatment plan.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toT1UwTTVaVGd4YWtWTmJrVk1ORVV5Vm5aR2NXYxAB!2m1!1s0x0:0xe9dc9f2f494a6baa!3m1!1s2@1:CAIQACodChtycF9oOkhOU0M5ZTgxakVNbkVMNEUyVnZGcWc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map 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The website provides contact details and promotes online consultation for international patients.","strengths":["Multilingual website (English, Turkish, Russian)","Online consultation available","WhatsApp/messaging contact","International patient coordination"],"weaknesses":["No dentist names or specializations listed","No prices published","No address or map","No operating licence or professional registrations shown"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://alyansclinic.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/alyansclinic.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":84,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Firas Balaa","gdc":"307557","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Firas Balaa","gdc":"307557"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":2,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"07-den-70-e-ortodonti","name":"07 Den 70 E Ortodonti","city":"Istanbul","domain":"07-70dis.com","website":"https://07-70dis.com","composite":46.9,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":34.15,"info":12,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":34.15,"qualified":1,"serious":0,"critical":0,"incidents":[{"id":"I1","date":"2026-06-17","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.46,"summary":"The patient reported dissatisfaction with orthodontic treatment results, stating teeth did not meet expectations and deteriorated after treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKRk1GWk5MV3RPTFVkaWVqaHJaMHBoTlZNME5WRRAB!2m1!1s0x0:0xfeca978cc96d84c0!3m1!1s2@1:CAIQACodChtycF9oOlJFMFZNLWtOLUdiejhrZ0phNVM0NVE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"no","points":0,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"partial","points":0.75,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"unverified","points":0,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[{"name":"Dr. Dt. 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representative offered money to stop complaining.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21jelYxQkRObGhWTVhkZlVIQmxkVXcxY2t0MGNuYxAB!2m1!1s0x0:0x528927efedb649c1!3m1!1s2@1:CAIQACodChtycF9oOmczV1BDNlhVMXdfUHBldUw1ckt0cnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-12-27","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.97,"summary":"The patient reported persistent pain after an aesthetic filling on a front tooth, with multiple follow-up visits failing to resolve the issue.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kNE5FdFBlVkJ1YUVwVE5FVmZaMFpUWW1aVVIzYxAB!2m1!1s0x0:0x528927efedb649c1!3m1!1s2@1:CAIQACodChtycF9oOnd4NEtPeVBuaEpTNEVfZ0ZTYmZUR3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-12-19","severity":"S1","category":"CL-S","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.44,"summary":"The patient reported a one-hour wait without explanation after arriving on time for an appointment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tabFFVOVZURjlTYzFWbWRVcHpVMWhWYlZJeE0zYxAB!2m1!1s0x0:0x528927efedb649c1!3m1!1s2@1:CAIQACodChtycF9oOkZlQU9VTF9Sc1VmdUpzU1hVbVIxM3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2024-06-06","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.07,"summary":"The patient reported receiving an examination and information but felt uncared for.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6djVEUWpnRRAB!2m1!1s0x0:0x528927efedb649c1!3m1!1s2@1:CIHM0ogKEICAgICzv5DQjgE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2023-01-27","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.57,"summary":"The patient reported that the clinic demanded extra money due to price increases, claimed insufficient payment from a family member, and withheld treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCa19LTnR3RRAB!2m1!1s0x0:0x528927efedb649c1!3m1!1s2@1:CIHM0ogKEICAgIDBk_KNtwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2022-08-16","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.95,"summary":"The patient reported a dental veneer that discolored after 3 months and completely failed after 6 months, with the clinic refusing further assistance.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1Z3JMQlZnEAE!2m1!1s0x0:0x528927efedb649c1!3m1!1s2@1:CIHM0ogKEICAgIDugrLBVg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2021-08-18","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.04,"summary":"The patient reported that the clinic does not stand behind their work.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURheW95SnpnRRAB!2m1!1s0x0:0x528927efedb649c1!3m1!1s2@1:CIHM0ogKEICAgIDayoyJzgE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2021-04-17","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.04,"summary":"The patient reported a rude and money-focused staff member at the entrance, creating a 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Klinik, estetik diş hekimliğinden implant ve ortodontiye kadar geniş bir yelpazede tedavi sunmaktadır.","strengths":["Geniş hizmet yelpazesi","Uzman hekim kadrosu","Yüksek teknoloji ekipmanları","Sterilizasyon kurallarına uyum"],"weaknesses":["Fiyat bilgisi yok","İngilizce dil desteği yok","Adres detayı eksik","Online konsültasyon yok"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Emergency-response arrangements","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","International-patient coordination","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://beraydis.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/beraydis.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":86,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Dilan Najat Abdah","gdc":"268189"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"İstanbul Pendik","facilityAddressPrecision":"city","namedClinicians":["Dr. Berna Akon","Dr. Rezarta Berisha","Dr. Melis Araz Topuz","Dr. Oya Demirtürk Goçgün","Dt. Uğur Bayram"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":10,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"likya-dent","name":"Likya Dent","city":"Fethiye","domain":"likyadent.com","website":"https://likyadent.com","composite":46.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":35,"info":8.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":3},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":35,"qualified":0,"serious":0,"critical":0,"incidents":[]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"partial","points":0.75,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"no","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"partial","points":0.25,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[],"contact":{"phone":null,"whatsapp":null,"email":null,"facebook":null,"address":"Fethiye, Hisarönü, Kalkan"},"summary":"Likya Dent is a dental clinic located in Fethiye, Turkey, offering a range of services including implant surgery, root canal treatment, and aesthetic dentistry. The website emphasizes affordable prices and a family environment but lacks specific pricing, dentist names, and detailed contact information.","strengths":["Comprehensive list of services","English-language website","Multiple clinic locations mentioned"],"weaknesses":["No dentist names or specializations listed","No prices published","Limited contact details (no phone, email, or WhatsApp)","No verifiable operating licence or professional registrations"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":17,"google":56},"sources":[{"id":"s-site","url":"https://likyadent.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/likyadent.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":87,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Gita Goudarzi Nejad","gdc":"229301","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":73,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":56},{"name":"Trustpilot","records":17}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Fethiye, Hisarönü, Kalkan","facilityAddressPrecision":"full","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":0,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"klinik-29","name":"Klinik 29","city":"Istanbul","domain":"klinik29.com","website":"https://klinik29.com","composite":46.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":34.77,"info":8,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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review.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXbWZEOU5REAE!2m1!1s0x0:0xc25ca68c39ddfe55!3m1!1s2@1:CIHM0ogKEICAgIDWmfD9NQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"pro-estetik-dental-clinic","name":"Pro Estetik Dental Clinic","city":"İzmir","domain":"selimbilgin.com","website":"https://selimbilgin.com","composite":46.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":22.02,"info":14.5,"price":0,"licensing":6,"capability":2.75,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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surgery.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2swd2JEZFpRWEpHV1dodmRWTnJPRE5KVW5wRmJIYxAB!2m1!1s0x0:0xaa0a2cff973f0a12!3m1!1s2@1:CAIQACodChtycF9oOk0wbDdZQXJGWWhvdVNrODNJUnpFbHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2024-05-01","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":3.79,"summary":"The patient reported that dental work done four years ago led to misalignment and weight distribution issues, resulting in the need for full extraction of all teeth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqb3VqUUl3EAE!2m1!1s0x0:0xaa0a2cff973f0a12!3m1!1s2@1:CIHM0ogKEICAgIDjoujQIw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2023-06-04","severity":"S2","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"fullPrompt","penalty":0.72,"summary":"The patient reported that after 33 visits over three months, the color and fit of zirconium bridges were unsatisfactory, and a full refund was obtained through legal action.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4Z3VMSGVREAE!2m1!1s0x0:0xaa0a2cff973f0a12!3m1!1s2@1:CIHM0ogKEICAgIDxguLHeQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2019-10-16","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.24,"summary":"The patient reported being quoted 1100 TL for a root canal only after sitting down, feeling unable to leave, and being treated by a regular dentist despite a 'Professor' sign.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwbjdmVmNnEAE!2m1!1s0x0:0xaa0a2cff973f0a12!3m1!1s2@1:CIHM0ogKEICAgIC0n7fVcg%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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The clinic caters to international patients with multilingual staff and provides VIP transfer and accommodation services.","strengths":["Multilingual staff","International patient support","Modern 500 m² facility","14 years of clinical excellence","Turkish Ministry of Health certified"],"weaknesses":["No prices published","Address not fully detailed","No email or social media links","No verifiable dentist licence numbers"],"couldNotVerify":["On-site dental imaging / CBCT","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://selimbilgin.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/selimbilgin.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":53,"reviewer":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":93,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":"Certified by the Turkish Ministry of Health","facilityAddress":"Alsancak, Izmir","facilityAddressPrecision":"city","namedClinicians":["Assoc.Prof.Dr. M.Selim Bilgin","Assist.Prof. Dr. İbrahim Ersoy","Specialist Dt. Pınar Nohut"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":7,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"ozel-camdibi-ag-z-ve-dis-sagl-g-poliklinigi","name":"Özel Çamdibi Ağız ve Diş Sağlığı Polikliniği","city":"Izmir","domain":"camdibidis.com","website":"https://camdibidis.com","composite":46.2,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":29.71,"info":13,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":2,"comms":1.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":3.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"yes","points":2,"max":2}]},"complaint":{"points35":29.71,"qualified":6,"serious":2,"critical":0,"incidents":[{"id":"I1","date":"2025-06-26","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.45,"summary":"The patient reported a long wait for a doctor who was not present and poor service without being asked about their condition.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kS1NqaEpTMjFOVVdsQ1FYZHNOSFJHVVZSVGJXYxAB!2m1!1s0x0:0x7ecf5294b736b3de!3m1!1s2@1:CAIQACodChtycF9oOmdKSjhJS21NUWlCQXdsNHRGUVRTbWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2025-02-17","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":4.31,"summary":"The patient reported a retained root fragment after extraction and a snap-on denture that repeatedly broke over three years, requiring multiple repairs and leaving them toothless.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnd1pMOWtnRRAB!2m1!1s0x0:0x7ecf5294b736b3de!3m1!1s2@1:CIHM0ogKEICAgMCgwZL9kgE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2024-07-01","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.3,"summary":"The patient reported a small filling fell out, was replaced without anesthesia in 5 minutes, and was charged 2000 TL, which they considered excessive.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMLTZPZjhBRRAB!2m1!1s0x0:0x7ecf5294b736b3de!3m1!1s2@1:CIHM0ogKEICAgIDL-6Of8AE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2022-02-14","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.88,"summary":"The patient reported a root canal that loosened after 5 months and affected an adjacent tooth, with the clinic dismissing it as normal clenching.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtMzlfVWpRRRAB!2m1!1s0x0:0x7ecf5294b736b3de!3m1!1s2@1:CIHM0ogKEICAgIDm39_UjQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2021-12-07","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported a root canal treatment that did not resolve pain, a filling that fell out, a repeated procedure due to clinic error, and a demand for payment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHdzdtNVZBEAE!2m1!1s0x0:0x7ecf5294b736b3de!3m1!1s2@1:CIHM0ogKEICAgIDGw7m5VA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2021-02-03","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.34,"summary":"The patient reported a filling procedure that left them unable to use the tooth properly, along with complaints about waiting time, inconsistent escort policy, mask lowering, and unhygienic glove use.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5c2FLb01REAE!2m1!1s0x0:0x7ecf5294b736b3de!3m1!1s2@1:CIHM0ogKEICAgICysaKoMQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map 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Ayşe Ece GÖRGÜLÜ","specialization":"Diş Hekimi","licenceNo":null},{"name":"Dt. Özlem GÜLBENLİ YILMAZ","specialization":"Diş Hekimi","licenceNo":null},{"name":"Uzm. Dt. Dilruba Sanya DÖNMEZ","specialization":"Ortodonti Uzmanı","licenceNo":null},{"name":"Dt. Ferhat ÖNER","specialization":"Diş Hekimi","licenceNo":null}],"contact":{"phone":"0232 486 80 83","whatsapp":"0530 442 87 67","email":null,"facebook":null,"address":"Rafet Paşa Mahallesi, Burak Reis Cad. No:153, 35090 Bornova - İZMİR"},"summary":"Özel Çamdibi Ağız ve Diş Sağlığı Polikliniği, İzmir Bornova'da modern diş hekimliği hizmetleri sunan bir kliniktir. Web sitesinde dört hekimin isimleri ve uzmanlıkları, geniş bir hizmet listesi, iletişim bilgileri ve adres yer almaktadır.","strengths":["Hekimlerin isimleri ve uzmanlıkları açıkça listelenmiş","Kapsamlı hizmet listesi mevcut","Açık adres ve telefon bilgileri","WhatsApp iletişim kanalı mevcut","Google üzerinden hasta yorumları mevcut"],"weaknesses":["Site tamamen Türkçe, İngilizce seçeneği yok","Hiçbir fiyat bilgisi yayınlanmamış","İşletme ruhsatı veya hekim kayıt numaraları belirtilmemiş","Ameliyat sonrası bakım talimatları veya acil durum prosedürleri yok","Online konsültasyon veya uluslararası hasta koordinasyonu sunulmuyor"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://camdibidis.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/camdibidis.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":94,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Dilan Najat Abdah","gdc":"268189","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Rafet Paşa Mahallesi, Burak Reis Cad. No:153, 35090 Bornova - İZMİR","facilityAddressPrecision":"full","namedClinicians":["Dt. Ayşe Ece GÖRGÜLÜ","Dt. Özlem GÜLBENLİ YILMAZ","Uzm. Dt. Dilruba Sanya DÖNMEZ","Dt. Ferhat ÖNER"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentblue-international","name":"DentBlue International","city":"Istanbul","domain":"dentblueinternational.com","website":"https://dentblueinternational.com","composite":46.2,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":28.69,"info":12.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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cleaning.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KTVRIa3RTRlZCUTBkSFh6RmlVa3BsZGpSSGFFRRAB!2m1!1s0x0:0x3607937292827abf!3m1!1s2@1:CAIQACodChtycF9oOmJMTHktSFVBQ0dHXzFiUkpldjRHaEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-10-08","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.97,"summary":"The patient reported dissatisfaction with the quality of dental work, leading to a low rating.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psdWVua3RMVFJpTlRjMlFqVk5kSFl3Tm1WMlEwRRAB!2m1!1s0x0:0x3607937292827abf!3m1!1s2@1:CAIQACodChtycF9oOjluenktLTRiNTc2QjVNdHYwNmV2Q0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-06-19","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.28,"summary":"The patient reported extremely rude behavior from the dental staff.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GQ05FRktWelZSZVVOcGRHcG1TbDh6TFRGNVZsRRAB!2m1!1s0x0:0x3607937292827abf!3m1!1s2@1:CAIQACodChtycF9oOmFCNEFKVzVReUNpdGpmSl8zLTF5VlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-03-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":6.74,"summary":"The patient reported crowns requiring multiple replacements and implants causing bleeding, pain, infection, and odor, with three Belgian dentists confirming errors, and the clinic failing to resolve issues after five return visits.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3alpHdU5REAE!2m1!1s0x0:0x3607937292827abf!3m1!1s2@1:CIHM0ogKEICAgMDwjZGuNQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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The clinic emphasizes affordable prices, modern technology, and a patient-oriented approach, catering to international patients with free online consultations and travel coordination.","strengths":["Multilingual website (English, German, French, Dutch, Persian)","Clear contact details including phone, WhatsApp, email, and address","Free online consultation offered","International patient coordination mentioned","Services list comprehensive"],"weaknesses":["No prices or ranges published","Dentists not individually named or specialized","No verifiable operating licence or professional registrations","No aftercare instructions or documentation details","No reviews or ratings visible"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":14,"google":60},"sources":[{"id":"s-site","url":"https://dentblueinternational.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentblueinternational.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":54,"reviewer":{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":95,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Gita Goudarzi Nejad","gdc":"229301","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Amarat Kaur Bal","gdc":"258552"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":74,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":14}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Inonu Mah. 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"alfa-dental-center","name":"Alfa Dental Center","city":"Istanbul","domain":"alfadentalcenter.com","website":"https://alfadentalcenter.com","composite":45.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":26.01,"info":14,"price":0,"licensing":0,"capability":1.75,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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offered.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WalRVVnplamgwY2xCNVFrMU5UVkpCZEcxclRrRRAB!2m1!1s0x0:0x53c214679192540d!3m1!1s2@1:CAIQACodChtycF9oOmVjTUVzejh0clB5Qk1NTVJBdG1rTkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-10-08","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported poorly placed implants causing gaps, loose teeth, jaw pain, and bruxism, with unresponsive aftercare and unhonored 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made.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKVGRHbDNUbDh0VFVGaFJsaFFUbTVYY1dkRlZVRRAB!2m1!1s0x0:0x53c214679192540d!3m1!1s2@1:CAIQACodChtycF9oOjJTdGl3Tl8tTUFhRlhQTm5XcWdFVUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-07-20","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported being quoted 130,000 for extraction of healthy teeth, but another dentist saved the teeth for 60,000.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1X3BTVVB3EAE!2m1!1s0x0:0x53c214679192540d!3m1!1s2@1:CIHM0ogKEICAgID5_pSUPw%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentanew","name":"Dentanew","city":"Istanbul","domain":"dentanew.com","website":"https://dentanew.com","composite":45.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":25.25,"info":14,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":4.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"sevil-smile-studio","name":"Sevil Smile Studio","city":"Antalya","domain":"sevilsmile.com","website":"https://sevilsmile.com","composite":45.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":24.27,"info":12,"price":4,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":3.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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Nehir Yarar","Dt. Neval Birlik"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":3,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"arven-dent","name":"Arven Dent","city":"Istanbul","domain":"arvendent.com","website":"https://arvendent.com","composite":45,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":24.27,"info":14,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":4,"comms":2.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":24.27,"qualified":4,"serious":2,"critical":0,"incidents":[{"id":"I1","date":"2026-06-10","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.97,"summary":"The patient reported implant treatment delayed from 3 to over 7 months, with poor communication and unresolved issues after a clinic ownership change.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sWE9HVlNNRGR1YTJRdGFrOVVRalprYzBGSU9WRRAB!2m1!1s0x0:0xed22bdab5fed87b1!3m1!1s2@1:CAIQACodChtycF9oOmlXOGVSMDdua2Qtak9UQjZkc0FIOVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-06-05","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported a zygomatic implant procedure that was not completed within the promised timeframe, leading to a lawsuit for damages.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kWFpqWXlSRlpIT1RKM2VHSklVWGxwU25CemNHYxAB!2m1!1s0x0:0xed22bdab5fed87b1!3m1!1s2@1:CAIQACodChtycF9oOmdXZjYyRFZHOTJ3eGJIUXlpSnBzcGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-05-07","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":6.32,"summary":"The patient reported fillers and implants that had negative results within two months.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CdGRrZHFNSGQwUVd0cGVGZE1ja1p4UTBwWVFXYxAB!2m1!1s0x0:0xed22bdab5fed87b1!3m1!1s2@1:CAIQACodChtycF9oOnBtdkdqMHd0QWtpeFdMckZxQ0pYQWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-05-01","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":1.68,"summary":"The patient reported long waits, a wisdom tooth extraction with retained tooth fragments and a missed stitch, and post-extraction swelling.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wc1drazVUSFJVV0c5SE4xVmtVMEpIV25KVVMxRRAB!2m1!1s0x0:0xed22bdab5fed87b1!3m1!1s2@1:CAIQACodChtycF9oOnpsWkk5THRUWG9HN1VkU0JHWnJUS1E%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"partial","points":1,"max":2},{"id":"info_address","label":"Address & map 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A. Berkin Gürbaz","specialization":"Ağız, Diş ve Çene Cerrahisi","licenceNo":null},{"name":"Dr.Dt.B.Berke GÜRBAZ","specialization":"Ağız, Diş ve Çene Cerrahisi","licenceNo":null}],"contact":{"phone":"+90 212 566 667 1","whatsapp":null,"email":"info@arvendent.com","facebook":"Facebook","address":"Güngören/İstanbul Merkez, Ünlü Sok. No:37/B, 34164"},"summary":"Arven Dent is a dental clinic in Istanbul offering a range of treatments including implants, whitening, extractions, and zirconium crowns. The site highlights a modern facility with experienced surgeons and positive patient reviews.","strengths":["Detailed service list","Dentist names and specializations provided","Clear contact details and address","Patient reviews with high rating (4.9/5)","WhatsApp and social media links"],"weaknesses":["No prices published","No English version of the site (mixed Turkish/English)","No verifiable operating licence or dentist registrations","No aftercare instructions or cross-border procedures mentioned","No online consultation option"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://arvendent.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/arvendent.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":60,"reviewer":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":102,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Güngören/İstanbul Merkez, Ünlü Sok. No:37/B, 34164","facilityAddressPrecision":"full","namedClinicians":["Dr. Dt. A. Berkin Gürbaz","Dr.Dt.B.Berke GÜRBAZ"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":4,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"denta-klinik","name":"Denta Klinik","city":"Izmir","domain":"dentaklinik.com.tr","website":"https://dentaklinik.com.tr","composite":44.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":23.69,"info":12,"price":0,"licensing":0,"capability":5,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":23.69,"qualified":11,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2026-06-06","severity":"S1","category":"AC","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.2,"summary":"The patient reported a 40-minute wait at the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sWVpqSkdiV0UzWjBRelVEaGhOVmRqV1VwRVYwRRAB!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CAIQACodChtycF9oOnlYZjJGbWE3Z0QzUDhhNVdjWUpEV0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-03-22","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported incomplete cleaning of back tooth surfaces and rude staff behavior during an insurance-covered visit.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSWVVVTlpXbFptVFRaQ1RYQmxSSFpRUTJoU1MyYxAB!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CAIQACodChtycF9oOlRYUUNZWlZmTTZCTXBlRHZQQ2hSS2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-12-13","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported that a dental cleaning under insurance left back teeth insufficiently cleaned with remaining tartar and stains.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214dVRGRklhbWRwWmtSaWNFaHdYMWN0YjB0bVlrRRAB!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CAIQACodChtycF9oOmxuTFFIamdpZkRicEhwX1ctb0tmYkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-12-13","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.42,"summary":"The patient reported that the clinic does not adhere to appointment times and keeps patients waiting without notice.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCaGFsUm5aV1F6V2pGSFFWRkZUSFJLYzBsWE4wRRAB!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CAIQACodChtycF9oOjBhalRnZWQzWjFHQVFFTHRKc0lXN0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-11-19","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported that the dentist's approach during a root canal treatment on her daughter caused stress and crying, with comments about a second appointment increasing anxiety.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wMVUzWmphSEIwTFhWWVpGazBjVm8zVVVKRlRsRRAB!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CAIQACodChtycF9oOnp1U3ZjaHB0LXVYZFk0cVo3UUJFTlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-10-25","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported being kept waiting for an hour due to an unscheduled patient seen first, and dissatisfaction with orthodontic communication.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21nM00wcHRWVTltV1cxcWFHWnBlRWxKYmtKTE5XYxAB!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CAIQACodChtycF9oOmg3M0ptVU9mWW1qaGZpeElJbkJLNWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-07-12","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported a superficial tartar removal that caused excessive bleeding and gum sensitivity lasting hours.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsaVFXSlRTRXgzV25ob1ZFeE5NbGxUUjBzd1psRRAB!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CAIQACodChtycF9oOkliQWJTSEx3WnhoVExNMllTR0swZlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-05-31","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported repeated zirconium plating failures, painful procedures, and additional charges for the same issues over several months.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNeTBsdnlVa2ZiVmxRRRAB!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CIHM0ogKEMy0lvyUkfbVlQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2025-04-22","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.3,"summary":"The patient reported being charged a high fee for unnecessary gum treatment after a teeth cleaning, with a second opinion confirming healthy gums and no subsequent issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnTURvMUtJSBAB!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CIHM0ogKEICAgMDo1KIH%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-03-04","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported being turned away due to an inability to check insurance details at the evening appointment, causing frustration and a decision to not return.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRdnNIUUhnEAE!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CIHM0ogKEICAgMCQvsHQHg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2024-11-20","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.34,"summary":"The patient reported being told jaw surgery was necessary for orthodontic treatment, but multiple other surgeons disagreed, and treatment elsewhere was successful without surgery.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQME5xeEVnEAE!2m1!1s0x0:0x711540edc464baed!3m1!1s2@1:CIHM0ogKEICAgICP0NqxEg%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"partial","points":1,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or 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Gülnur Vardar","specialization":null,"licenceNo":null},{"name":"Dt. Ant Asil Arıcan","specialization":null,"licenceNo":null},{"name":"Dt. Helin Bozkurt","specialization":null,"licenceNo":null},{"name":"Dt. Arzu Ergül","specialization":null,"licenceNo":null}],"contact":{"phone":"(0232) 438 0510","whatsapp":"(0532) 165 82 78","email":"info@dentaklinik.com.tr","facebook":null,"address":"Laleli Mah. Menderes Cad. No:354/A Şirinyer - Buca"},"summary":"Denta Klinik is a dental clinic in İzmir, Turkey, offering a wide range of services including implants, surgery, orthodontics, and cosmetic dentistry. The site provides contact details, dentist names, and an online appointment system, but lacks pricing information and detailed dentist specializations.","strengths":["Comprehensive list of services","Multiple contact channels including WhatsApp","Online consultation and appointment booking","International patient coordination (Dental Tourism)"],"weaknesses":["No prices published","Dentist specializations not listed","No operating licence or registration details","Limited English content"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://dentaklinik.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentaklinik.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":61,"reviewer":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":103,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Brandon Reza Nejaty","gdc":"82664","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Laleli Mah. Menderes Cad. No:354/A Şirinyer - Buca","facilityAddressPrecision":"city","namedClinicians":["Dt Rabia Bayrakçı","Dt. Gülnur Vardar","Dt. Ant Asil Arıcan","Dt. Helin Bozkurt","Dt. Arzu Ergül"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":11,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentagram","name":"Dentagram","city":"Istanbul","domain":"dentagramclinic.com","website":"https://dentagramclinic.com","composite":44.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":27.22,"info":12.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":27.22,"qualified":6,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2026-04-22","severity":"S2","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":1.42,"summary":"The patient reported that the clinic was expensive and careless, and warned others not to go there.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4MXVid2V3EAE!2m1!1s0x0:0xcbfbe9fcdfa73bb6!3m1!1s2@1:CIHM0ogKEICAgICx1ubwew%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2025-12-30","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.63,"summary":"The patient reported unnecessary root canal treatment on a healthy tooth, requiring two procedures due to persistent pain, and another dentist confirmed poor treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWQlFYUktNa3Q0ZVc5MkxVcHhXbEozU3psbmJYYxAB!2m1!1s0x0:0xcbfbe9fcdfa73bb6!3m1!1s2@1:CAIQACodChtycF9oOjVBQXRKMkt4eW92LUpxWlJ3SzlnbXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-07-01","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported being denied an appointment until mid-July and felt the clinic prioritized profitable patients over genuine care.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ZMk1EUlFObUZ4U0U0M1JEZFNVRVZrZVdWdU9WRRAB!2m1!1s0x0:0xcbfbe9fcdfa73bb6!3m1!1s2@1:CAIQACodChtycF9oOnY2MDRQNmFxSE43RDdSUEVkeWVuOVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2024-09-05","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":6.74,"summary":"The patient reported suffering from numbness in gums and lips for four years after dental implants, and had crowns replaced at another clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIa2FPMGFnEAE!2m1!1s0x0:0xcbfbe9fcdfa73bb6!3m1!1s2@1:CIHM0ogKEICAgICHkaO0ag%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2024-02-09","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.58,"summary":"The patient reported a toothache that was misdiagnosed as having no issue, but another dentist later identified the need for root canal treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkd0pXX1ZnEAE!2m1!1s0x0:0xcbfbe9fcdfa73bb6!3m1!1s2@1:CIHM0ogKEICAgICdwJW_Vg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2024-02-09","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"fullPrompt","penalty":0.59,"summary":"The patient reported being overcharged three times the listed price, but received a full refund within 10 minutes after contacting support.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwXzZLRUR3EAE!2m1!1s0x0:0xcbfbe9fcdfa73bb6!3m1!1s2@1:CIHM0ogKEICAgIDp_6KEDw%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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The clinic emphasizes patient care with free online consultations, VIP transfer, and assistance with travel arrangements.","strengths":["Comprehensive treatment list","Free online consultation","VIP transfer service","International patient coordination","English-language site"],"weaknesses":["No prices published","No dentist specializations listed","Address not fully detailed","No operating licence information","No aftercare instructions visible"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://dentagramclinic.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentagramclinic.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":104,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Brandon Reza Nejaty","gdc":"82664","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Hasan Mustafa Najat","gdc":"80316"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Clinic in İstanbul","facilityAddressPrecision":"city","namedClinicians":["Deniz Cüleloğlu","Özgür Oşar","Özgür Balaban"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"caml-ca-dent","name":"Çamlıca Dent","city":"Istanbul","domain":"camlicadent.com","website":"https://camlicadent.com","composite":44.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":22.35,"info":15,"price":0,"licensing":0,"capability":3.5,"aftercare":0,"reputation":0,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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doctor.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205RlZHWk5SemR4Ykdwd01WZERPVkpZUldNNGNtYxAB!2m1!1s0x0:0x19431b22e5b2aeb3!3m1!1s2@1:CAIQACodChtycF9oOm9FVGZNRzdxbGpwMVdDOVJYRWM4cmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-04-25","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported multiple root canals and fillings performed hastily, leading to recurrent problems and requiring retreatment years later.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21VelYwZFZSelJTWnpJM1kzZzVZbkZqY0RnMFRYYxAB!2m1!1s0x0:0x19431b22e5b2aeb3!3m1!1s2@1:CAIQACodChtycF9oOmUzV0dVRzRSZzI3Y3g5YnFjcDg0TXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-11-21","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported a crown that fell off after a year and a half and was found to be improperly made, requiring redo.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxbGFWZzVOMU5HZDA5TWEwNXZNbGh6V0Y4NE9VRRAB!2m1!1s0x0:0x19431b22e5b2aeb3!3m1!1s2@1:CAIQACodChtycF9oOi1laVg5N1NGd09Ma05vMlhzWF84OUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-10-19","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported that a tartar cleaning left their teeth jagged and the condition returned within a month.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210S1IyaDZWSFJ1VTNwdFdGTlFORzFPUzA1alUyYxAB!2m1!1s0x0:0x19431b22e5b2aeb3!3m1!1s2@1:CAIQACodChtycF9oOmtKR2h6VHRuU3ptWFNQNG1OS05jU2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-10-08","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.34,"summary":"The patient reported that during wisdom tooth extraction, an intern cut their cheek requiring stitches, and the clinic failed to inform them or provide a 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dent-mega","name":"Dent Mega","city":"Izmir","domain":"dentmega.com","website":"https://dentmega.com","composite":44.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":26.84,"info":12,"price":0,"licensing":0,"capability":5,"aftercare":0,"reputation":0,"comms":0.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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removed by another dentist after returning to the United States.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqbXBmS3F3RRAB!2m1!1s0x0:0x12b883269bab3942!3m1!1s2@1:CIHM0ogKEICAgICjmpfKqwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-09-20","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.53,"summary":"The patient reported a rude and disrespectful female dentist who yelled at their mother, and the clinic dismissed the complaint as cultural differences.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taaFFWTjFaVzlCYTNwdVYxWjFVa05DUkRWdFlWRRAB!2m1!1s0x0:0x12b883269bab3942!3m1!1s2@1:CAIQACodChtycF9oOkZhQVN1ZW9Ba3puV1Z1UkNCRDVtYVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2024-09-14","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":6.74,"summary":"The patient reported that a replacement front tooth crown led to an abscess, required two courses of medication, and the new crown was ill-fitting and oversized.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIc3VyNmpnRRAB!2m1!1s0x0:0x12b883269bab3942!3m1!1s2@1:CIHM0ogKEICAgIDHsur6jgE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sclYwWjVNVkZsT1Zjd1V6ZEdWemd6Ykc5MVExRRAB!2m1!1s0x0:0xe8e852aeca1f93e5!3m1!1s2@1:CAIQACodChtycF9oOmlrV0Z5MVFlOVcwUzdGVzgzbG91Q1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-10-18","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.97,"summary":"The patient reported dissatisfaction with the quality of dental work and communication issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FNFJtbEZWV1ZaYmpOelgwNTBZazFWZGxSU05FRRAB!2m1!1s0x0:0xe8e852aeca1f93e5!3m1!1s2@1:CAIQACodChtycF9oOnE4RmlFVWVZbjNzX050Yk1VdlRSNEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-09-08","severity":"S2","category":"AC","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.4,"summary":"The patient reported that the clinic initially recommended 4 fillings but later added 8 fillings, veneers, and extractions based on the same X-ray, and that the initial consultation was charged separately.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxaE0zazVTa1ZpZW1sNFJVOU5SRlUyZURsNlRsRRAB!2m1!1s0x0:0xe8e852aeca1f93e5!3m1!1s2@1:CAIQACodChtycF9oOk1hM3k5SkVieml4RU9NRFU2eDl6TlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-01-21","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.58,"summary":"The patient reported pain after a dental cleaning and inadequate cleaning of tooth surfaces.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfMUlIemdBRRAB!2m1!1s0x0:0xe8e852aeca1f93e5!3m1!1s2@1:CIHM0ogKEICAgID_1IHzgAE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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98","whatsapp":null,"email":"info@bddbogazicidis.com.tr","facebook":null,"address":null},"summary":"BDD Boğaziçi Dental Clinic is a dental clinic in Istanbul offering a wide range of services including implants, crowns, whitening, and orthodontics. The website is available in Turkish, English, and Persian, and provides contact details and online appointment booking.","strengths":["Multilingual website (Turkish, English, Persian)","Comprehensive list of services and specialists","Online appointment and messaging available"],"weaknesses":["No prices published","Address not clearly stated","No verifiable operating licence or dentist registrations"],"couldNotVerify":["International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":6,"google":59},"sources":[{"id":"s-site","url":"https://bddbogazicidis.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/bddbogazicidis.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":63,"reviewer":{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":107,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":65,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":6}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":"Özel BDD Boğaziçi Ağız ve Diş Sağlığı Polikliniği","facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":["Resul Turabi","Maryam Nezhat Çakar","Ercan Tiryaki","Hüner Elif Karabulut","Çağla Vardar","İsmet Furkan Kalayoğlu","Aslı Aktan","Sare Durmuş","Gözde Gölbaşı"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":5,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentalsancak","name":"Dentalsancak","city":"Izmir","domain":"dentalsancak.com","website":"https://dentalsancak.com","composite":44.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":31.3,"info":12,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":1},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":31.3,"qualified":8,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2025-07-16","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.63,"summary":"The patient reported overcharging for root canal treatment and a child's cleaning, with poor staff attitude and clinic environment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twZlNVeFZWbFo1Y1hwVFFWaDFjelpQV1V4aE1HYxAB!2m1!1s0x0:0x76d4ff6036614117!3m1!1s2@1:CAIQACodChtycF9oOkpfSUxVVlZ5cXpTQVh1czZPWUxhMGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2023-08-10","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.98,"summary":"The patient reported being quoted 1000 TL for a teeth cleaning but charged 2000 TL after the procedure due to a time-based pricing discrepancy.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwaTlpd0VnEAE!2m1!1s0x0:0x76d4ff6036614117!3m1!1s2@1:CIHM0ogKEICAgICpi9iwEg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2022-10-17","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.18,"summary":"The patient reported that root canal treatment was left open for days, leading to infection and ongoing toothache.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlbmZuSGlRRRAB!2m1!1s0x0:0x76d4ff6036614117!3m1!1s2@1:CIHM0ogKEICAgIDenfnHiQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2022-10-15","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.07,"summary":"The patient reported a hostile work environment and rude staff at the clinic, with a doctor who acted threateningly.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlcGRMZVd3EAE!2m1!1s0x0:0x76d4ff6036614117!3m1!1s2@1:CIHM0ogKEICAgIDepdLeWw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2022-08-17","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.65,"summary":"The patient reported that their sister received poor attention, no receipt for payment, and felt treated disrespectfully during a dental visit abroad.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1OHN2VjJnRRAB!2m1!1s0x0:0x76d4ff6036614117!3m1!1s2@1:CIHM0ogKEICAgIDu8svV2gE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2022-08-17","severity":"S2","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.15,"summary":"The patient reported that a relative had a negative experience, feeling humiliated and that money was wasted.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1OHBPMGJREAE!2m1!1s0x0:0x76d4ff6036614117!3m1!1s2@1:CIHM0ogKEICAgIDu8pO0bQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2021-12-07","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.68,"summary":"The patient reported a tooth extraction where the dentist did not provide adequate care, resulting in swelling and possible infection, and the adjacent tooth now aches.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHdzhPNUtREAE!2m1!1s0x0:0x76d4ff6036614117!3m1!1s2@1:CIHM0ogKEICAgIDGw8O5KQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2021-04-03","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.01,"summary":"The patient reported feeling annoyed and frustrated after visiting the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLeHAzZWNBEAE!2m1!1s0x0:0x76d4ff6036614117!3m1!1s2@1:CIHM0ogKEICAgICKxp3ecA%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"no","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & 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Sağlığı Polikliniği, İzmir Alsancak'ta hizmet veren bir diş kliniğidir. Klinik, implant, ortodonti, estetik diş hekimliği gibi çeşitli alanlarda hizmet sunmakta olup, üç diş hekimi kadrosuyla çalışmaktadır.","strengths":["Geniş hizmet yelpazesi","Uzman ortodontist bulunması","Pazar hariç her gün hizmet","Anlaşmalı kurumlar listesi"],"weaknesses":["Fiyat bilgisi yok","İngilizce site yok","İletişim bilgileri sınırlı","Lisans ve sertifika bilgisi yok"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":53},"sources":[{"id":"s-site","url":"https://dentalsancak.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentalsancak.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":108,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Umayr Ismail Nagdi","gdc":"285049","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Amarat Kaur Bal","gdc":"258552"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":53,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":53}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Alsancak İzmir","facilityAddressPrecision":"city","namedClinicians":["TAHİR BURCU BİLGİN","MEHMET HAYRETTİN KARLI","ÖZGÜR DIVARCI"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":8,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"esnan-dental-clinics","name":"Esnan Dental Clinics","city":"İstanbul","domain":"esnandentalclinics.com","website":"https://esnandentalclinics.com","composite":44.2,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":28.22,"info":8.5,"price":0,"licensing":0,"capability":5,"aftercare":0,"reputation":0,"comms":2.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":28.22,"qualified":4,"serious":2,"critical":0,"incidents":[{"id":"I1","date":"2026-06-20","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.43,"summary":"The patient reported requesting a quote for crowns and receiving only automated responses with no human contact for 20 days.","source":"https://www.trustpilot.com/reviews/6a36840b548170504eb845aa","reviewerCountry":null},{"id":"I2","date":"2026-06-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.38,"summary":"The patient reported implant failure within two years and was refused amicable resolution, requiring self-funded travel for corrective treatment.","source":"https://www.trustpilot.com/reviews/6a3537382265593f6e2d3338","reviewerCountry":null},{"id":"I3","date":"2026-03-31","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.38,"summary":"The patient reported that cosmetic dental treatment resulted in unnatural-looking teeth and lip protrusion, requiring corrective work elsewhere.","source":"https://www.trustpilot.com/reviews/69cbeaa27451c9831a949345","reviewerCountry":null},{"id":"I4","date":"2026-03-27","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.43,"summary":"The patient reported difficulty scheduling an appointment because the consultant is not responding to messages.","source":"https://www.trustpilot.com/reviews/69c6ca75cd44796050880789","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"yes","points":3,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response 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The website lists a wide range of treatments including implants, orthodontics, and cosmetic dentistry, but lacks specific dentist names, prices, and detailed contact information.","strengths":["Comprehensive list of treatments","Multiple language options","International patient coordination mentioned","On-site imaging (3D tomography) and surgical capabilities"],"weaknesses":["No dentist names or specializations listed","No prices published","Contact details incomplete (no phone, email, or address directly visible)","No verifiable operating licence or professional registrations"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Usable messaging / WhatsApp channel","Pre-visit online consultation","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://esnandentalclinics.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/esnandentalclinics.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":64,"reviewer":{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":109,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Weaam Elmahi Ballal","gdc":"248628","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Ioana Negoita","gdc":"249726"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":4,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"atlantic-dental-turkey","name":"Atlantic Dental Turkey","city":"İstanbul","domain":"atlanticdentalturkey.com","website":"https://atlanticdentalturkey.com","composite":44,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":24.46,"info":11.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":3,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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disappointment.","source":"https://www.trustpilot.com/reviews/6856dd71d7eb36674acefce5","reviewerCountry":null},{"id":"I3","date":"2025-06-21","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported a price increase after arriving in Istanbul for treatment, leading to loss of confidence and cancellation.","source":"https://www.trustpilot.com/reviews/6856b676a59bdda493273cf8","reviewerCountry":null},{"id":"I4","date":"2024-11-08","severity":"S2","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.45,"summary":"The patient reported that the clinic will mess up your mouth and that negative reviews are removed from Instagram.","source":"https://www.trustpilot.com/reviews/672d5e03cfe0410e9d696301","reviewerCountry":null},{"id":"I5","date":"2026-06-21","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported hidden fees, broken contracts, withheld medical records, and poor communication after treatment at Atlantic Dental Clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OV2RHeE5OM0ZhY21KNFZGZzJiMll3T0RoVllsRRAB!2m1!1s0x0:0x1fb6250bbc7830d5!3m1!1s2@1:CAIQACodChtycF9oOmNWdGxNN3FacmJ4VFg2b2YwODhVYlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-03-10","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.63,"summary":"The patient reported repeated requests over six weeks for implant brand and size information were ignored by the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxT2IzVkdPWFF3VjFGS05ETnNPV2MxYkVjeFIyYxAB!2m1!1s0x0:0x1fb6250bbc7830d5!3m1!1s2@1:CAIQACodChtycF9oOk1Ob3VGOXQwV1FKNDNsOWc1bEcxR2c%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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The website emphasizes transparent pricing, online consultations, and a multidisciplinary team led by Dr. Ebru Catal Hocaoglu.","strengths":["Multilingual website (EN, TR, FR)","Online consultation available","International patient coordination","Transparent treatment planning","Patient testimonials and before/after gallery"],"weaknesses":["No address or map published","No prices listed","Only one dentist named without specialization or licence number","No operating licence or professional registrations verifiable"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":47,"google":59},"sources":[{"id":"s-site","url":"https://atlanticdentalturkey.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/atlanticdentalturkey.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":65,"reviewer":{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":110,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Firas Balaa","gdc":"307557","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Firas Balaa","gdc":"307557"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":106,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":47}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":["Dr. Ebru Catal Hocaoglu"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dent-urla","name":"Dent Urla","city":"Izmir","domain":"denturla.com","website":"https://denturla.com","composite":43.9,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":28.15,"info":10,"price":0,"licensing":0,"capability":5,"aftercare":0,"reputation":0,"comms":0.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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for extra money at the final stage, citing a significant price discrepancy compared to other clinics.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyMHIyNk1REAE!2m1!1s0x0:0x8e8d2f6c62fcfcdf!3m1!1s2@1:CIHM0ogKEICAgICr0r26MQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-02-13","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.45,"summary":"The patient reported poor communication and lack of knowledge from clinic staff during initial inquiry, leading to loss of trust.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214SllXcEViMTl2VG01NWJuWkNhRmxFYlVKd1FrRRAB!2m1!1s0x0:0x8e8d2f6c62fcfcdf!3m1!1s2@1:CAIQACodChtycF9oOmxJYWpEb19vTm55bnZCaFlEbUJwQkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-12-05","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.18,"summary":"The patient reported gum erosion, abrasion, sensitivity, and bleeding after orthodontic treatment, requiring costly corrective care.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xeVZrSkNPRFZRWDI5NVJYQnpaWFpKV0RGVk5tYxAB!2m1!1s0x0:0x8e8d2f6c62fcfcdf!3m1!1s2@1:CAIQACodChtycF9oOm1yVkJCODVQX295RXBzZXZJWDFVNmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-10-02","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported that the clinic forgot their appointment after they had arranged childcare and travel.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPN2wzNlhna1phTG9BRRAB!2m1!1s0x0:0x8e8d2f6c62fcfcdf!3m1!1s2@1:CIHM0ogKEO7l36XgkZaLoAE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map 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No:18 D:Kat:1, 35430 Urla/İzmir"},"summary":"Denturla is a dental clinic in Urla, İzmir, focusing on digital dentistry and specialist dentists with at least 4 years of specialization. The clinic offers a range of services including digital imaging, orthodontics, aesthetic dentistry, implants, and pediatric dentistry.","strengths":["Specialist dentists with advanced training","Digital dentistry technology (intraoral scanners, 3D printers)","Comprehensive service list"],"weaknesses":["No dentist names listed","No prices published","Turkish-only website","No English content"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","International-patient coordination","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://denturla.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/denturla.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":111,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Brandon Reza Nejaty","gdc":"82664"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Hacı İsa, Narince Sk. No:18 D:Kat:1, 35430 Urla/İzmir","facilityAddressPrecision":"full","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":5,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"maltepedent","name":"Maltepedent","city":"Istanbul","domain":"maltepedispoliklinigi.com.tr","website":"https://maltepedispoliklinigi.com.tr","composite":43.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":28.55,"info":11.5,"price":0,"licensing":0,"capability":0.75,"aftercare":0,"reputation":0,"comms":3},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"no","points":0,"max":2}]},"complaint":{"points35":28.55,"qualified":2,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2026-06-06","severity":"S3","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":9.38,"summary":"The patient reported veneers that were significantly whiter than agreed, and the clinic refused to correct them without full redo cost, then ignored documented evidence after a review.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4UVdtcFJkMlZHVnpJM1NqQmtaRmhzZFY5QmJtYxAB!2m1!1s0x0:0x2ba5589373cc07df!3m1!1s2@1:CAIQACodChtycF9oOkxQWmpRd2VGVzI3SjBkZFhsdV9Bbmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-04-17","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.68,"summary":"The patient reported cosmetic dental work with veneers and implants that did not match shade and shape as promised, a different doctor than requested, excessive wait times, and no meaningful resolution offered by the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214cFNXWkxZWEpIWjNrd2JHdENXVkJuT0dsRWRtYxAB!2m1!1s0x0:0x2ba5589373cc07df!3m1!1s2@1:CAIQACodChtycF9oOmxpSWZLYXJHZ3kwbGtCWVBnOGlEdmc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"partial","points":1,"max":2},{"id":"info_address","label":"Address & map 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Uzmanı","licenceNo":null}],"contact":{"phone":"+905307057098","whatsapp":"+05387037098","email":null,"facebook":null,"address":"Maltepe, Gazi Mustafa Kemal Blv. No:87 D:30, 06570 Çankaya/Ankara"},"summary":"Özel Maltepedent Ağız ve Diş Sağlığı Polikliniği, Ankara'da hizmet veren bir diş polikliniğidir. Web sitesinde implant, gülüş tasarımı, zirkonyum kaplama gibi çeşitli tedaviler listelenmiş, iletişim bilgileri ve WhatsApp hattı sunulmuştur.","strengths":["Geniş tedavi listesi","Acil durum hattı mevcut","WhatsApp iletişim kanalı","Uluslararası hasta desteği"],"weaknesses":["Fiyat bilgisi yok","Doktor isimleri ve lisans numaraları eksik","İngilizce içerik sınırlı","Hasta sonrası bakım talimatları yok","Yorum veya puanlama sistemi yok"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://maltepedispoliklinigi.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/maltepedispoliklinigi.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":66,"reviewer":{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":112,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Weaam Elmahi Ballal","gdc":"248628","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Dilan Najat Abdah","gdc":"268189"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Maltepe, Gazi Mustafa Kemal Blv. No:87 D:30, 06570 Çankaya/Ankara","facilityAddressPrecision":"full","namedClinicians":["Diş Hekimi","Diş Hekimi","Diş Hekimi"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":2,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"tourmedical","name":"TourMedical","city":"Kuşadası","domain":"tourmedical.com","website":"https://tourmedical.com","composite":43.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":29.69,"info":9.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":4.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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empathy and willingness to address issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4emJES01BEAE!2m1!1s0x0:0x73e9d729dbeee4cf!3m1!1s2@1:CIHM0ogKEICAgIDxzbDKMA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2023-06-10","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.18,"summary":"The patient reported crowns and implants that failed shortly after placement, with the crown falling out within a week, and subsequent lack of communication and failure to provide treatment documents.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4aWQ3bHVnRRAB!2m1!1s0x0:0x73e9d729dbeee4cf!3m1!1s2@1:CIHM0ogKEICAgIDxid7lugE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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The website provides extensive treatment lists and contact options but lacks specific dentist names, prices, and verifiable licensing details.","strengths":["Comprehensive list of treatments","Multilingual support","WhatsApp chat available","International patient coordination","English-language site"],"weaknesses":["No dentist names or specializations listed","No prices published","No operating licence or registration details","No aftercare or emergency protocols mentioned","Address is vague (only city/country)"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://tourmedical.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/tourmedical.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":113,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Umayr Ismail Nagdi","gdc":"285049","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Kuşadası / Turkey","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":3,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"venedik-dental-clinic","name":"Venedik Dental Clinic","city":"Antalya","domain":"venedikdentalclinic.com","website":"https://venedikdentalclinic.com","composite":43.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":14.57,"info":13,"price":8,"licensing":0,"capability":5,"aftercare":0,"reputation":2,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":14.57,"qualified":6,"serious":5,"critical":0,"incidents":[{"id":"I1","date":"2026-06-25","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":6.32,"summary":"The patient reported multiple zirconia crowns breaking, falling off, and a tooth lost due to decay under a crown, requiring costly repairs.","source":"https://www.trustpilot.com/reviews/6a3d689ba38ee84569fef7ae","reviewerCountry":null},{"id":"I2","date":"2026-03-03","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported that 20 crowns placed five years ago stained, chipped, and peeled, contradicting the clinic's guarantee, and the clinic provided no resolution.","source":"https://www.trustpilot.com/reviews/69a6f804b008afb1a6582dc9","reviewerCountry":null},{"id":"I3","date":"2025-05-02","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.05,"summary":"The patient reported that after paying for 26 crowns and 2 implants, the temporary teeth caused pain and the permanent teeth were too large and painful, leaving the treatment incomplete.","source":"https://www.trustpilot.com/reviews/6814669037ec737cd1d24552","reviewerCountry":null},{"id":"I4","date":"2024-01-30","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":5.05,"summary":"The patient reported that all bottom row teeth fell out within a week after receiving all-on-6 treatment at Venedik Clinic, costing £7,000.","source":"https://www.trustpilot.com/reviews/65b8276b467cace035e6bbff","reviewerCountry":null},{"id":"I5","date":"2024-01-08","severity":"S2","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"partial","penalty":1.76,"summary":"The patient reported a gap between a crown and gum causing food trapping, was initially told bone graft needed, then had unconsented gum surgery that partially closed the gap.","source":"https://www.trustpilot.com/reviews/659c0a7545e722cf606c033b","reviewerCountry":null},{"id":"I6","date":"2026-01-09","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported 20 crowns that discolored, chipped, and peeled within five years, contradicting the clinic's guarantee, and received no resolution.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KMlNtRm5PRTVWV1ZVM1NEWm1aRU5aZGxkSldGRRAB!2m1!1s0x0:0x57a1122a26459f42!3m1!1s2@1:CAIQACodChtycF9oOnJ2SmFnOE5VWVU3SDZmZENZdldJWFE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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The clinic emphasizes modern equipment, transparent pricing, and a patient-centered approach, featuring a team of general dentists and positive patient reviews.","strengths":["Clear pricing for packages","Free accommodation and transfers for high-value treatments","Multiple payment options and discounts","Positive patient testimonials","English-language website","WhatsApp contact available"],"weaknesses":["No individual consultation price listed","Dentist specializations not clearly stated","No operating licence or registration details","No aftercare instructions or cross-border procedures mentioned","No structured data or machine-readable identity found"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":73,"grade":"B","rankable":true,"label":"Good confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":10,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":60,"google":59},"sources":[{"id":"s-site","url":"https://venedikdentalclinic.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/venedikdentalclinic.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":67,"reviewer":{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":114,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Natalie Ball","gdc":"244127"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":119,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":60}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"ANTALYA / TURKEY","facilityAddressPrecision":"city","namedClinicians":["Dt. M. Fatih Doğan","Dt. Muharrem Urkan","Dt. Ahmet Atik","Dt. Nazire Ertekin"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"B","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"lema-dental-clinic","name":"Lema Dental Clinic","city":"İstanbul","domain":"lemaclinic.com","website":"https://lemaclinic.com","composite":43.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":28.57,"info":8,"price":3,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":28.57,"qualified":4,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2026-07-08","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported an unexpected additional bill of €2,000 after arriving at the clinic, with no prior realistic indication of such costs.","source":"https://www.trustpilot.com/reviews/6a4e5f36c47285a81ea48e60","reviewerCountry":null},{"id":"I2","date":"2026-07-12","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.1,"summary":"The patient reported a bad experience at the dental clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKUVpuSnJUbHBSUjBNM2JuQmhZa3RwV0VKa05uYxAB!2m1!1s0x0:0x55a11fbf19d826ef!3m1!1s2@1:CAIQACodChtycF9oOlJQZnJrTlpRR0M3bnBhYktpWEJkNnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-07-12","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.18,"summary":"The patient reported crowns with improper gum contours, bite issues, and food trapping, requiring corrective treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taTFJrdEpNRU5GZDBWdlUyNDNXVWRHYmpCVE0wRRAB!2m1!1s0x0:0x55a11fbf19d826ef!3m1!1s2@1:CAIQACodChtycF9oOkZLRktJMENFd0VvU243WUdGbjBTM0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-07-08","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported an unexpected additional bill of €2,000 after arriving at the clinic, with no prior realistic indication of extra costs.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWVFMzQkZSMG8yZFZNd2RVdHVSa1JQU2sxVGRFRRAB!2m1!1s0x0:0x55a11fbf19d826ef!3m1!1s2@1:CAIQACodChtycF9oOlVTS3BFR0o2dVMwdUtuRkRPSk1TdEE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map 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The website lists numerous treatments including dental implants, Hollywood smile, veneers, crowns, root canals, and more, but lacks specific dentist names, specializations, and detailed contact information.","strengths":["Extensive list of treatments","Multilingual site (English and Swedish)","WhatsApp contact available","International patient focus","Celebrity endorsements"],"weaknesses":["No dentist names or specializations listed","No address or map published","No specific prices for most treatments","No operating licence or registration details","No aftercare or emergency information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://lemaclinic.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/lemaclinic.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":68,"reviewer":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":115,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Weaam Elmahi Ballal","gdc":"248628","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":4,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"ozdemir-dental-center","name":"Özdemir Dental Center","city":"Antalya","domain":"ozdemirdentalcenter.com","website":"https://ozdemirdentalcenter.com","composite":43.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":23.64,"info":11,"price":0,"licensing":3,"capability":1,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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communication.","source":"https://www.trustpilot.com/reviews/6881e7b77ffb9359b70aecb2","reviewerCountry":null},{"id":"I3","date":"2026-06-25","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported that four implants failed due to low bone density, requiring additional payment for hospital treatment, and questioned why the tomograph did not detect the issue beforehand.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0SVdXcHZWaTFFVG1kWFJUQlZWMU4yUjFsSk0yYxAB!2m1!1s0x0:0xfacc6fa266ec8f5f!3m1!1s2@1:CAIQACodChtycF9oOktIWWpvVi1ETmdXRTBVV1N2R1lJM2c%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations 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Çınarlı Cad. Eyiler 6 Apt. No:11/C Muratpaşa/Antalya"},"summary":"Özdemir Dental is a dental clinic in Antalya, Turkey, offering a wide range of treatments including implants, orthodontics, and smile design. The website is available in multiple languages and provides contact details, working hours, and an online appointment system.","strengths":["Multilingual website","Clear contact details and address","Online appointment and WhatsApp communication","International patient coordination with health tourism license"],"weaknesses":["No dentist names or specializations listed","No prices published","No information on sterilization or emergency procedures","No aftercare instructions or documentation details"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://ozdemirdentalcenter.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/ozdemirdentalcenter.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":69,"reviewer":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":116,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":"Yousmile Özdemir Health Travel Turizm Seyahat Acentası, Belge No: 15147","facilityAddress":"Yeşilbahçe Mah. Çınarlı Cad. Eyiler 6 Apt. No:11/C Muratpaşa/Antalya","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":3,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"avangart-clinic","name":"Avangart Clinic","city":"Istanbul","domain":"avangartclinic.com","website":"https://avangartclinic.com","composite":43.4,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":21.88,"info":10.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":6,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":21.88,"qualified":7,"serious":2,"critical":0,"incidents":[{"id":"I1","date":"2026-05-30","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.53,"summary":"The patient reported being turned away from appointments multiple times during implant treatment due to clinic disorganization and lack of reminders.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsS1VHNHdVV2xrV1U1M2JrbHBNM0owY0RScmNtYxAB!2m1!1s0x0:0x9e089653f6707af5!3m1!1s2@1:CAIQACodChtycF9oOklKUG4wUWlkWU53bklpM3J0cDRrcmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-04-08","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported regret over having healthy teeth extracted for complete dental implants at Avangart Clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOdVYxSmtaVGhUVTJWRkxVeDNNVkJ2UkZSNGNVRRAB!2m1!1s0x0:0x9e089653f6707af5!3m1!1s2@1:CAIQACodChtycF9oOjNuV1JkZThTU2VFLUx3MVBvRFR4cUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-03-17","severity":"S1","category":"FI","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":0.37,"summary":"The patient reported feeling uncomfortable during financial discussions with the owner's wife regarding pricing, and hoped for clearer communication.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kT2ExcHVZbDlmY1RaMWFEZElURmRTVlhaU1NYYxAB!2m1!1s0x0:0x9e089653f6707af5!3m1!1s2@1:CAIQACodChtycF9oOndOa1puYl9fcTZ1aDdITFdSVXZSSXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-03-12","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported being required to pay for a CT scan before receiving information about teeth whitening pricing, and felt the clinic was profit-focused.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaTFpUQXlObDlwWVhKblJrRmFVMGRST1RKNVEwRRAB!2m1!1s0x0:0x9e089653f6707af5!3m1!1s2@1:CAIQACodChtycF9oOlZLZTAyNl9pYXJnRkFaU0dROTJ5Q0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-03-12","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported being charged extra for a CT scan and being unable to obtain pricing for filler treatment, describing the experience as a money trap.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CRVZHRnFZVFJOZGpCM2NWQmZTSFZGT0hKMkxYYxAB!2m1!1s0x0:0x9e089653f6707af5!3m1!1s2@1:CAIQACodChtycF9oOnBEVGFqYTRNdjB3cVBfSHVFOHJ2LXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-12-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported a bridge and implant that led to facial swelling and pain after returning home, requiring re-treatment and preparation of a complaint to Turkish authorities.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5NVpVcFRhRE5NZFZodVYxUllVR1ZCYlZGR1pIYxAB!2m1!1s0x0:0x9e089653f6707af5!3m1!1s2@1:CAIQACodChtycF9oOl95ZUpTaDNMdVhuV1RYUGVBbVFGZHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-11-26","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported being charged a deposit for a tooth extraction that was never performed, and the clinic refused to refund the full amount despite prior promises.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poSFFVbDVjMWhSUjJ0S1luQjFWVmRrTkZkUlkwRRAB!2m1!1s0x0:0x9e089653f6707af5!3m1!1s2@1:CAIQACodChtycF9oOjhHQUl5c1hRR2tKYnB1VVdkNFdRY0E%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"cedent","name":"CeDent","city":"Istanbul","domain":"cedent.com.tr","website":"https://cedent.com.tr","composite":43,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":29.27,"info":8,"price":0,"licensing":0,"capability":0.75,"aftercare":0,"reputation":3,"comms":2},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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staff, lack of professional attire, and an unhygienic environment during a visit for their wife's tooth pain.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psTWVqbG9aR2xpWkhWMFVscFZhR0pZVlVob1MwRRAB!2m1!1s0x0:0x7bf91d61ca2ab06b!3m1!1s2@1:CAIQACodChtycF9oOjlMejloZGliZHV0UlpVaGJYVUhoS0E%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map 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No:58/1 Cerrahpaşa Fatih İstanbul"},"summary":"CeDent is a dental clinic in Fatih, Istanbul, offering implant treatments, smile design, teeth cleaning, and emergency dental care. The clinic claims to serve over 500,000 patients and has high ratings on Google and Trustpilot.","strengths":["Services listed clearly","Contact details provided","Address published","WhatsApp channel available","7/24 emergency service mentioned","High review ratings displayed"],"weaknesses":["No dentist names or specializations listed","No prices published","Site is in Turkish only","No operating licence shown","No aftercare instructions in English","No structured data evident"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Review recency & continuity","Substantive responses to reviews","International-patient coordination","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://cedent.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/cedent.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":119,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Aksaray Mahallesi Yokuş Çeşme Sk. No:58/1 Cerrahpaşa Fatih İstanbul","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":2,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"venta-clinic","name":"Venta Clinic","city":"Izmir","domain":"ventaclinic.com","website":"https://ventaclinic.com","composite":42.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":33.09,"info":8,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":1.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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stone.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtaXRuSkl3EAE!2m1!1s0x0:0xd50e4ba452767da1!3m1!1s2@1:CIHM0ogKEICAgIC-itnJIw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2024-03-19","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.23,"summary":"The patient reported poor service, including issues with product information, pricing, and customer relations, and expressed doubts about product authenticity.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5dFpuMVpnEAE!2m1!1s0x0:0xd50e4ba452767da1!3m1!1s2@1:CIHM0ogKEICAgID9tZn1Zg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2023-09-09","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.23,"summary":"The patient reported a broken diamond ring and poor customer service from a representative who refused to return the ring after failing to fix it.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaaHNtcXpRRRAB!2m1!1s0x0:0xd50e4ba452767da1!3m1!1s2@1:CIHM0ogKEICAgICZhsmqzQE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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dismissed the error.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3cGJycVdREAE!2m1!1s0x0:0x18d64ebf6b000e6!3m1!1s2@1:CIHM0ogKEICAgID7pbrqWQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"partial","points":1,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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Klinik, uzman doktor kadrosu, modern teknoloji ve hasta odaklı yaklaşımıyla öne çıkmaktadır.","strengths":["Geniş hizmet yelpazesi","Uzman doktor kadrosu","Modern teknoloji kullanımı","Çok dilli site (TR, EN, AR, RU)","Online randevu ve iletişim formu"],"weaknesses":["Fiyat bilgisi yayınlanmamış","İngilizce içerik sınırlı","Çalışma ruhsatı belirtilmemiş","Hijyen protokolü belirtilmemiş","Acil durum prosedürü belirtilmemiş"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://aksadis.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/aksadis.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":71,"reviewer":{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":122,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Gita Goudarzi Nejad","gdc":"229301","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Ioana Negoita","gdc":"249726"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Çırpıcı Mahallesi Rüstem Balkan Sokak No: 55/C Zeytinburnu / İSTANBUL","facilityAddressPrecision":"city","namedClinicians":["Msc. 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"ar-dent","name":"Arıdent","city":"Istanbul","domain":"arident.com.tr","website":"https://arident.com.tr","composite":42,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":27.49,"info":11,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":2,"comms":1.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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current patient, despite the issue being related to prior orthodontic treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taTGQyZHpTa05MZUVremEzbGZTa3hvWDBrMVJsRRAB!2m1!1s0x0:0xcf8a5ec166eeddaf!3m1!1s2@1:CAIQACodChtycF9oOkZLd2dzSkNLeEkza3lfSkxoX0k1RlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-09-05","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.97,"summary":"The patient reported Invisalign treatment with repeated bracket breakage, unsatisfactory results, and ongoing night guard use after three years, leading to corrective treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WZmNuWjFjekZJWVdkdmJHUktjVzlIY1ZobU5rRRAB!2m1!1s0x0:0xcf8a5ec166eeddaf!3m1!1s2@1:CAIQACodChtycF9oOmVfcnZ1czFIYWdvbGRKcW9HcVhmNkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-04-30","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.11,"summary":"The patient reported that after completing Invisalign treatment, their teeth relapsed and the clinic refused to provide further aligners, also charging for a replacement night guard despite a promise of unlimited aligners for 4 years.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvcDhhS09nEAE!2m1!1s0x0:0xcf8a5ec166eeddaf!3m1!1s2@1:CIHM0ogKEICAgMDop8aKOg%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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The clinic offers a wide range of dental treatments including implants, orthodontics, and pediatric dentistry, and emphasizes a comfortable patient experience with modern technology.","strengths":["Wide range of dental services listed","Clear contact phone number and address","Online appointment booking available","Positive patient reviews on Google"],"weaknesses":["No prices or price ranges published","No English language version","No dentist specializations listed","No aftercare instructions or documentation mentioned","No international patient coordination details"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://arident.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/arident.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":123,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Firas Balaa","gdc":"307557"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Maltepe","facilityAddressPrecision":"city","namedClinicians":["Dr. Dt. Gökçe Çiçek İldeş","Dr. Dt. Fulya Çağla Doğan","Dt. Hazal Kuşcu"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":4,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"my-nova-dental-clinic","name":"My Nova Dental Clinic","city":"Kuşadası","domain":"mynova.org","website":"https://mynova.org","composite":41.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":21.76,"info":12.5,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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area.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSeWRqQnJXVWd0TW01V2IzZ3pOeTAyY20xZmJIYxAB!2m1!1s0x0:0xe03fcd854b007c23!3m1!1s2@1:CAIQACodChtycF9oOkRydjBrWUgtMm5Wb3gzNy02cm1fbHc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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Dt.","licenceNo":null},{"name":"Nalan Ünver","specialization":"Ortodonti Uzmanı","licenceNo":null},{"name":"Çağlar Çöçelli","specialization":null,"licenceNo":null},{"name":"Furkan Aldemir","specialization":null,"licenceNo":null},{"name":"Emre Çıkık","specialization":null,"licenceNo":null}],"contact":{"phone":"0232 632 10 40","whatsapp":null,"email":"info@bergamadental.com","facebook":null,"address":"Maltepe Mah. Atatürk Bul. A Blok No : 93/A Bergama / İZMİR"},"summary":"Bergama Dental is a modern dental clinic in Bergama, İzmir, offering a range of services including implants, orthodontics, and cosmetic dentistry. The clinic emphasizes its experienced team, advanced technology, and hygienic environment.","strengths":["Comprehensive service list","Multiple dentists named with some specializations","Clear contact details and address","Online consultation booking available","Mentions panoramic film and surgical capabilities"],"weaknesses":["No prices published","Site primarily in Turkish with limited English","No verifiable operating licence or professional registrations","No aftercare or cross-border procedure details","No reviews or ratings visible"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","International-patient coordination","Structured data on the site"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://bergamadental.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/bergamadental.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":74,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":126,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Umayr Ismail Nagdi","gdc":"285049","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Maltepe Mah. Atatürk Bul. A Blok No : 93/A Bergama / İZMİR","facilityAddressPrecision":"city","namedClinicians":["Ahmet Nadir Akyol","Bünyamin Çalışan","Nalan Ünver","Çağlar Çöçelli","Furkan Aldemir","Emre Çıkık"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":3,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dent-glow-clinic","name":"Dent Glow Clinic","city":"İzmir","domain":"dentglow.com","website":"https://dentglow.com","composite":40.4,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":20.88,"info":11.5,"price":0,"licensing":0,"capability":5,"aftercare":2,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":20.88,"qualified":6,"serious":3,"critical":0,"incidents":[{"id":"I1","date":"2023-09-20","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.98,"summary":"The patient reported paying a £500 deposit for dental work at a pop-up clinic, then requested a refund due to financial hardship but was ignored.","source":"https://www.trustpilot.com/reviews/650af4576859d1317920829d","reviewerCountry":null},{"id":"I2","date":"2026-04-18","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported a tooth breaking within 2 months of treatment, refusal to reschedule fitting, and failure to extract a decayed molar as promised.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ONlIwdENOV0pwV2tGT1kybGpNVTl6ZWxGWFozYxAB!2m1!1s0x0:0xcabad24da590d9d3!3m1!1s2@1:CAIQACodChtycF9oOmN6R0tCNWJpWkFOY2ljMU9zelFXZ3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-02-20","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.13,"summary":"The patient reported lack of contact from the clinic for weeks.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGUk5WbzRja3RSZDA5UVNGSnNlRVo1TjFKdVkyYxAB!2m1!1s0x0:0xcabad24da590d9d3!3m1!1s2@1:CAIQACodChtycF9oOkFRNVo4cktRd09QSFJseEZ5N1JuY2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-02-11","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported zirconium veneers that look like dentures, cause ongoing pain, and were fitted without satisfaction checks, with the clinic refusing to address concerns.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ST1ZWcE1abEl0WDJveFRrUkpPWEpMUjNWMmNuYxAB!2m1!1s0x0:0xcabad24da590d9d3!3m1!1s2@1:CAIQACodChtycF9oOmROVVpMZlItX2oxTkRJOXJLR3V2cnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-12-20","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported poor communication and slow responses from a clinic contact regarding dental implant inquiries.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5TVh6VkJkWEExVGkwNFozZG5ja2N0VUc5WGIyYxAB!2m1!1s0x0:0xcabad24da590d9d3!3m1!1s2@1:CAIQACodChtycF9oOk9MXzVBdXA1Ti04Z3dnckctUG9Xb2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-09-02","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that the clinic did not honor pricing agreements, used cheap materials, and provided work that failed within a month.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoNC1ET213RRAB!2m1!1s0x0:0xcabad24da590d9d3!3m1!1s2@1:CIHM0ogKEICAgICh4-DOmwE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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(verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"yes","points":3,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare 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online consultation","verdict":"yes","points":1,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"3 serious (S3) complaints on record within the window."}],"redPenalty":-4,"licence":null,"dentists":[{"name":"G rkan Metin","specialization":null,"licenceNo":null}],"contact":{"phone":"+90 232 203 00 00","whatsapp":"+90 232 404 50 00","email":"info@dentglow.com","facebook":null,"address":"Park Office Plaza, Izmir, Turkey"},"summary":"Dent Glow Clinic, founded in 2021 and located in Izmir, Turkey, offers a range of dental services including cosmetic dentistry, implants, whitening, and gum treatment. The clinic emphasizes dental tourism with modern facilities, in-house DVT, and a digital laboratory, providing personalized treatment plans and aftercare support.","strengths":["English-language website","Clear contact details including WhatsApp","Services listed comprehensively","Address provided","On-site imaging (DVT) mentioned","Surgical capabilities listed","International patient coordination described","Free online consultation offered"],"weaknesses":["No prices published","Dentist names only partially given (one name with typo)","No specializations listed for dentists","No operating licence verifiable","No professional registration numbers","No sterilisation protocol mentioned","No emergency procedures mentioned","No aftercare instructions in English explicitly shown","No review ratings or authenticity evidence"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://dentglow.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentglow.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":75,"reviewer":{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":127,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Gita Goudarzi Nejad","gdc":"229301","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Natalie Ball","gdc":"244127"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Park Office Plaza, Izmir, Turkey","facilityAddressPrecision":"full","namedClinicians":["G rkan Metin"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"deniz-yigit","name":"Deniz Yiğit","city":"Istanbul","domain":"denizyigit.com","website":"https://denizyigit.com","composite":40.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":25.52,"info":10,"price":0,"licensing":0,"capability":1,"aftercare":0,"reputation":0,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"no","points":0,"max":2}]},"complaint":{"points35":25.52,"qualified":10,"serious":2,"critical":0,"incidents":[{"id":"I1","date":"2025-12-04","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.53,"summary":"The patient reported disrespectful doctors, unqualified interns, and poor staff communication at Deniz Yiğit dental clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkNVFsSkZWa1p2T1d4RWNYb3pVRVJKVkRaVGRuYxAB!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CAIQACodChtycF9oOkd5QlJFVkZvOWxEcXozUERJVDZTdnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2025-08-27","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.97,"summary":"The patient reported a root canal treatment that left a nerve inside and excessive filling causing sensitivity, requiring a second opinion.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCalRtZDNVVVY0YlZVM05XbGxOVkY0V0V4amJsRRAB!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CAIQACodChtycF9oOlBjTmd3UUV4bVU3NWllNVF4WExjblE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-05-28","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.3,"summary":"The patient reported being quoted 7,500 TL for three teeth but was charged 12,900 TL for one tooth and cleaning without prior price disclosure.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKZXY5dDIyOGZHc1Z3EAE!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CIHM0ogKEJev9t228fGsVw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-02-04","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.42,"summary":"The patient reported unprofessional behavior by assistants, including gossiping and handing an aligner with bare hands, causing dissatisfaction.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBaC1iTTV3RRAB!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CIHM0ogKEICAgMCAh-bM5wE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2024-11-17","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.09,"summary":"The patient reported that the filling used caused persistent bad breath and expressed concern about amalgam fillings.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzbGZEUFdREAE!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CIHM0ogKEICAgID3lfDPWQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2024-04-10","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.18,"summary":"The patient reported an infected tooth extraction without prescribed antibiotics or painkillers, leading to severe pain and emergency treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREX3ZtZml3RRAB!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CIHM0ogKEICAgIDD_vmfiwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2024-02-12","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.58,"summary":"The patient reported orthodontic treatment with braces worn for a short time and no follow-up, resulting in teeth becoming crooked again.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkNU91WTRRRRAB!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CIHM0ogKEICAgICd5OuY4QE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2023-11-11","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":5.05,"summary":"The patient reported that her mother's upper palate implants resulted in 8 teeth turning yellow and unusable within two years, and the dentist refused to address the issue.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGejduUThRRRAB!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CIHM0ogKEICAgIDFz7nQ8QE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2023-08-13","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.18,"summary":"The patient reported that fillings and coatings broke or fell off quickly.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwMzlmRDRnRRAB!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CIHM0ogKEICAgICp39fD4gE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2022-10-07","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.95,"summary":"The patient reported a tooth extraction performed without adequate anesthesia despite informing the dentist, resulting in the loss of another tooth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlbXFiMUd3EAE!2m1!1s0x0:0x61c4bf76cfaabfdf!3m1!1s2@1:CIHM0ogKEICAgIDemqb1Gw%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map 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No:322 K:1 Gültepe / İstanbul"},"summary":"Deniz Yiğit Ağız ve Diş Sağlığı Polikliniği is a dental clinic in Gültepe, İstanbul, offering a wide range of treatments including aesthetic dentistry, implants, digital dentistry, and more. The website is available in Turkish and English, with contact details including phone, WhatsApp, and email.","strengths":["Bilingual website (Turkish and English)","Comprehensive list of dental services","Clear contact information with phone, WhatsApp, and email","Address provided"],"weaknesses":["No dentist names or specializations listed","No prices or ranges published","No operating licence or professional registrations shown","No aftercare instructions or documentation details","No reviews or ratings displayed","No online consultation option"],"couldNotVerify":[],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://denizyigit.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/denizyigit.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":128,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Weaam Elmahi Ballal","gdc":"248628","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Talatpaşa Cad. No:322 K:1 Gültepe / İstanbul","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":10,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"aydis","name":"AyDiş","city":"Istanbul","domain":"aydis.com.tr","website":"https://aydis.com.tr","composite":40,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":25.78,"info":12,"price":0,"licensing":0,"capability":0.75,"aftercare":0,"reputation":0,"comms":1.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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will not return.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4dE1USTNiMmsyV0RkdFNWTndOVmhuU1RsUVUwRRAB!2m1!1s0x0:0x93850dd32026ce6c!3m1!1s2@1:CAIQACodChtycF9oOk8tMTI3b2k2WDdtSVNwNVhnSTlQU0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-06-26","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.97,"summary":"The patient reported dissatisfaction with the quality of dental work and communication issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pnd2JVTkdiSGRpVnpGbmJsWjViVlZPVHpGMlRXYxAB!2m1!1s0x0:0x93850dd32026ce6c!3m1!1s2@1:CAIQACodChtycF9oOjgwbUNGbHdiVzFnblZ5bVVOTzF2TWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-05-15","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.58,"summary":"The patient reported dissatisfaction with the quality of dental work and communication issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOX0NyNzIyNzV6aDBBRRAB!2m1!1s0x0:0x93850dd32026ce6c!3m1!1s2@1:CIHM0ogKEN_Cr72275zh0AE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-01-17","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.05,"summary":"The patient reported a veneer falling out within a week and the clinic refusing responsibility by claiming the treating doctor no longer works there.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfMllDRjBBRRAB!2m1!1s0x0:0x93850dd32026ce6c!3m1!1s2@1:CIHM0ogKEICAgIC_2YCF0AE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2024-07-19","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.5,"summary":"The patient reported repeated delays in diagnosis and treatment for tooth decay, ultimately being told to seek care elsewhere after multiple appointments and a CT scan.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyZzZYTGtRRRAB!2m1!1s0x0:0x93850dd32026ce6c!3m1!1s2@1:CIHM0ogKEICAgIDrg6XLkQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2024-02-22","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":3.79,"summary":"The patient reported crowns that failed within months and needed corrective treatment in the UK.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkNnVUUm5BRRAB!2m1!1s0x0:0x93850dd32026ce6c!3m1!1s2@1:CIHM0ogKEICAgIDd6uTRnAE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"partial","points":0.75,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare 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channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"unverified","points":0,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[{"name":"Murat NECAN","specialization":null,"licenceNo":null},{"name":"Beril NECAN","specialization":"Diş Tabibi","licenceNo":null}],"contact":{"phone":"+90 530 265 26 36","whatsapp":null,"email":"randevu@aydis.com.tr","facebook":null,"address":"Kaynarca E 5 Yan yol Caddesi No:34/P 34890 Pendik / İSTANBUL"},"summary":"Aydiş Ağız ve Diş Sağlığı Polikliniği, Pendik/İstanbul'da hizmet veren bir diş kliniğidir. Site, implant, genel diş tedavileri ve kozmetik diş hekimliği gibi hizmetler sunduğunu belirtmekte, ancak fiyat bilgisi içermemektedir.","strengths":["Açık adres ve iletişim bilgileri","Hizmet listesi mevcut","Acil destek hizmeti sunuluyor","Randevu için WhatsApp numarası verilmiş"],"weaknesses":["Site tamamen Türkçe, İngilizce seçeneği yok","Fiyat bilgisi yayınlanmamış","Doktorların uzmanlık alanları net değil","Çalışma ruhsatı veya sağlık turizmi belgesi belirtilmemiş"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","International-patient coordination","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://aydis.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/aydis.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":129,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Kaynarca E 5 Yan yol Caddesi No:34/P 34890 Pendik / İSTANBUL","facilityAddressPrecision":"city","namedClinicians":["Murat NECAN","Beril NECAN"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":7,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"atlas-universitesi-dis-hastanesi","name":"Atlas Üniversitesi Diş Hastanesi","city":"Istanbul","domain":"dishastanesi.atlas.edu.tr","website":"https://dishastanesi.atlas.edu.tr","composite":39.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":27.7,"info":10,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":2},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":3.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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being refused a price quote for a simple elastic band replacement for a prosthesis, leading to frustration and an unresolved service issue.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ZNVpuZHpOMlpWTTNWaFRHZHljbGN0V2poWlUzYxAB!2m1!1s0x0:0xffc787b6f53d925!3m1!1s2@1:CAIQACodChtycF9oOmY5ZndzN2ZVM3VhTGdyclctWjhZU3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-10-23","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":2.65,"summary":"The patient reported a prolonged and painful extraction procedure where anesthesia wore off and multiple clinicians intervened, with ongoing pain after the 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visits.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRelNEWnhhalUyY25SMlVVNWpURWhRWlZCcmRVRRAB!2m1!1s0x0:0xffc787b6f53d925!3m1!1s2@1:CAIQACodChtycF9oOlQzSDZxajU2cnR2UU5jTEhQZVBrdUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-03-15","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":0.37,"summary":"The patient reported that doctors at the hospital were uninterested and unhelpful, leading them to end treatment and not recommend the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3b09qTXR3RRAB!2m1!1s0x0:0xffc787b6f53d925!3m1!1s2@1:CIHM0ogKEICAgMCwoOjMtwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2024-12-26","severity":"S2","category":"AC","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.29,"summary":"The patient reported a months-long delay in 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"ala-dis-klinigi","name":"Ala Dis Klinigi","city":"Istanbul","domain":"aladisklinigi.com","website":"https://aladisklinigi.com","composite":38.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":27.7,"info":10,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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law.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205eU5VUnRPVEJNWTBoRWVGOVFOVWh4V21kcU5GRRAB!2m1!1s0x0:0x3e7882f4c7f20725!3m1!1s2@1:CAIQACodChtycF9oOm9yNURtOTBMY0hEeF9QNUhxWmdqNFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-08-05","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":6.32,"summary":"The patient reported that their brother's dental treatments at the clinic led to long-term inflammation requiring corrective treatment abroad, causing physical and financial burden.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5elkxOUhRMk5KWVZoV1RIZDNlbVJMWVZOdllVRRAB!2m1!1s0x0:0x3e7882f4c7f20725!3m1!1s2@1:CAIQACodChtycF9oOk9zY19HQ2NJYVhWTHd3emRLYVNvYUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-04-19","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.42,"summary":"The patient reported that the dentist used inappropriate language and touched and kissed their 18-month-old child without permission.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvNC1IZWxRRRAB!2m1!1s0x0:0x3e7882f4c7f20725!3m1!1s2@1:CIHM0ogKEICAgMCo4-HelQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-02-05","severity":"S2","category":"HY","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.12,"summary":"The patient reported unhealthy gums after a dental calculus 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The website provides service descriptions and patient testimonials but lacks specific dentist names, prices, and verifiable credentials.","strengths":["Multilingual website","International patient coordination","Free consultation booking","WhatsApp contact available"],"weaknesses":["No dentist names or specializations listed","No prices published","No address or map","No verifiable licences or registrations"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":31,"google":60},"sources":[{"id":"s-site","url":"https://karatdent.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/karatdent.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":133,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":91,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":31}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":3,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"nanodent-centre-turkey","name":"Nanodent Centre Turkey","city":"Antalya","domain":"nanodentturkey.com","website":"https://nanodentturkey.com","composite":37.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":23.74,"info":10,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":23.74,"qualified":7,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2026-06-06","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported dissatisfaction with full-mouth implant treatment due to misalignment with treatment plan and functional discomfort.","source":"https://www.trustpilot.com/reviews/6a23b558dd336dfa0803de0b","reviewerCountry":null},{"id":"I2","date":"2026-06-05","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported unprofessional communication over two weeks, with repeated unfulfilled promises of information, leading to loss of trust and decision against the clinic.","source":"https://www.trustpilot.com/reviews/6a227b4d88eeb065e1c93eaa","reviewerCountry":null},{"id":"I3","date":"2025-12-28","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported low-quality materials requiring redo procedures, hidden charges, and poor service from Nanodent Centre Turkey.","source":"https://www.trustpilot.com/reviews/695187b2145ce976fd25e56e","reviewerCountry":null},{"id":"I4","date":"2025-12-28","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.34,"summary":"The patient reported being charged for corrective procedures due to inferior materials and lack of follow-up care.","source":"https://www.trustpilot.com/reviews/69514fc481589d62e8afa380","reviewerCountry":null},{"id":"I5","date":"2026-07-13","severity":"S1","category":"HY","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":0.28,"summary":"The patient reported a dentist using contaminated gloves during treatment, raising hygiene concerns.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GTVFWSm1OSFJSYmpGd05tbEJSRVpPTjFwbFVFRRAB!2m1!1s0x0:0x1cb5ad3d811db235!3m1!1s2@1:CAIQACodChtycF9oOmFMQVJmNHRRbjFwNmlBREZON1plUEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-06-07","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.34,"summary":"The patient reported being pressured to sign legal documents late at night after a long flight, and experiencing implant components that did not fit properly during the second visit.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxWlZWWnZZM1pOVldSNmFqaDNNVlJZUkhSMVRGRRAB!2m1!1s0x0:0x1cb5ad3d811db235!3m1!1s2@1:CAIQACodChtycF9oOi1ZVVZvY3ZNVWR6ajh3MVRYRHR1TFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-02-13","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported a tense atmosphere and staff turnover at the clinic, with long wait times and a recommendation to avoid the center.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WSGNrOVFjWFZTTFZSZlNIQnBTMTlRY1ZacVIyYxAB!2m1!1s0x0:0x1cb5ad3d811db235!3m1!1s2@1:CAIQACodChtycF9oOnVHck9QcXVSLVRfSHBpS19QcVZqR2c%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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(verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare 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The site promotes affordable, hi-tech dental care and highlights the city's attractions for medical tourists.","strengths":["Clear contact details with WhatsApp and phone","Multilingual website","Detailed treatment list","International patient focus"],"weaknesses":["No dentist names or specializations listed","No prices published","No verifiable licence or registration info","No online consultation option"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":58},"sources":[{"id":"s-site","url":"https://nanodentturkey.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/nanodentturkey.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":76,"reviewer":{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":134,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Weaam Elmahi Ballal","gdc":"248628","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Amarat Kaur Bal","gdc":"258552"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":158,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":58},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Akkuyu, Üniversite Caddesi No:25/EA Konyaaltı","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":7,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"beyaz-cizgi-ag-z-ve-dis-sagl-g-poliklinigi","name":"Beyaz Çizgi Ağız ve Diş Sağlığı Polikliniği","city":"Istanbul","domain":"beyazcizgi.net","website":"https://beyazcizgi.net","composite":37.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":25.47,"info":8.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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procedure.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tZMWNWRTVRa1ZrYzNseFNYRXlWR3hUZW5kc2NGRRAB!2m1!1s0x0:0xe0d0ca18b6e3f3b3!3m1!1s2@1:CAIQACodChtycF9oOkY1cVE5QkVkc3lxSXEyVGxTendscFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-10-03","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported being examined by one dentist but then assigned to a different dentist for treatment, who worked on the wrong tooth, leading the patient to leave without treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1alNFWm9PVU40Y0RKamJXVjJlVjh5Tm5kRlZGRRAB!2m1!1s0x0:0xe0d0ca18b6e3f3b3!3m1!1s2@1:CAIQACodChtycF9oOk5jSEZoOUN4cDJjbWV2eV8yNndFVFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-09-15","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported that a clinic refused to see their 7-year-old child in pain, citing a full schedule.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWV0xWOXVTek5rT1haSExYWjRWa3d6Y1ZWa2FsRRAB!2m1!1s0x0:0xe0d0ca18b6e3f3b3!3m1!1s2@1:CAIQACodChtycF9oOlVWLV9uSzNkOXZHLXZ4VkwzcVVkalE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-07-24","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported that a pediatrician performed incomplete cavity treatment on their child due to the child's crying, leaving cavities and pain unresolved.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214bFFrMUxWa0ZNVFZkT2MyMUhlVlI1WDJ4UWEyYxAB!2m1!1s0x0:0xe0d0ca18b6e3f3b3!3m1!1s2@1:CAIQACodChtycF9oOmxlQk1LVkFMTVdOc21HeVR5X2xQa2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-03-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.99,"summary":"The patient reported that a root canal treated tooth in their child decayed within a year, requiring extraction, and a filling on an adjacent tooth fell out, with the clinic charging for each procedure without acknowledging the failure.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3M2F1Q21BRRAB!2m1!1s0x0:0xe0d0ca18b6e3f3b3!3m1!1s2@1:CIHM0ogKEICAgMDw3auCmAE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"partial","points":1.5,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"no","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"partial","points":0.25,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[],"contact":{"phone":"0212 530 5118, 0212 530 5119","whatsapp":"0552 897 1934","email":null,"facebook":null,"address":"Arabacı beyazıt mah.Kuvayimilliye Cad. No:50/1 Kocamustafapaşa/Fatih/İstanbul"},"summary":"Beyaz çizgi ağız ve diş sağlığı polikliniği is a dental clinic in Istanbul offering treatments such as smile design. The website provides contact details and a WhatsApp chat option but lacks dentist names, specializations, prices, and detailed service information.","strengths":["Working website with English version","Clear contact details including phone and WhatsApp","Address published"],"weaknesses":["No dentist names or specializations listed","No prices published","No detailed service list","No aftercare instructions or documentation mentioned"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://beyazcizgi.net","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/beyazcizgi.net","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":135,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Dilan Najat Abdah","gdc":"268189","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Ioana Negoita","gdc":"249726"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Arabacı beyazıt mah.Kuvayimilliye Cad. No:50/1 Kocamustafapaşa/Fatih/İstanbul","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"defne-prime-dent","name":"Defne Prime Dent","city":"Istanbul","domain":"defneprimedent.com","website":"https://defneprimedent.com","composite":37.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":21.34,"info":9.5,"price":0,"licensing":0,"capability":2.75,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":21.34,"qualified":6,"serious":2,"critical":0,"incidents":[{"id":"I1","date":"2026-06-17","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported a price quote discrepancy for a wisdom tooth extraction, with the clinic charging five times the initial quote, and noted poor communication between staff.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25odWQzWlhjVWRFWTNZNE5uTmhPVTlsZUdSZldWRRAB!2m1!1s0x0:0x2e27a53e8a18ed30!3m1!1s2@1:CAIQACodChtycF9oOnhud3ZXcUdEY3Y4NnNhOU9leGRfWVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-05-04","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported that his wife suffered severe pain, swelling, infection, and pus discharge after dental implant placement, with broken tooth fragments left behind and implants placed incorrectly.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2swMlRFaDBUVXhWYzAxcFVtUklPRlZNTVZkRVpWRRAB!2m1!1s0x0:0x2e27a53e8a18ed30!3m1!1s2@1:CAIQACodChtycF9oOk02TEh0TUxVc01pUmRIOFVMMVdEZVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-04-07","severity":"S1","category":"HY","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.2,"summary":"The patient reported a dirty x-ray area with hair and excessively high prices.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOeFZHazFha3cyU21jMWNqbGxVbGg1V1MxWGFsRRAB!2m1!1s0x0:0x2e27a53e8a18ed30!3m1!1s2@1:CAIQACodChtycF9oOlNxVGk1akw2Smc1cjllUlh5WS1XalE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-04-01","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.63,"summary":"The patient reported that a teeth whitening and cleaning caused persistent toothache and no visible results, and that the clinic forced a second visit for incomplete cleaning as a money trap.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21RNGFGTmFabkphYVU5d1R6Tk5lRWt6VjNoWFRGRRAB!2m1!1s0x0:0x2e27a53e8a18ed30!3m1!1s2@1:CAIQACodChtycF9oOmQ4aFNaZnJaaU9wTzNNeEkzV3hXTFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-03-17","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported a rough filling that scratched the tongue, and another dentist found decay under the filling due to improper cleaning and poor material quality; the clinic refused a refund.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WclZtUm5TSGsxYVZFeVJucEliME5RZVdscE5YYxAB!2m1!1s0x0:0x2e27a53e8a18ed30!3m1!1s2@1:CAIQACodChtycF9oOnVrVmRnSHk1aVEyRnpIb0NQeWlpNXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-02-22","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported a 170% price increase for wisdom tooth extraction over eight months.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaWVJtMUZlV2MyYTNCUGVVZGtabk5QTFdoM2RGRRAB!2m1!1s0x0:0x2e27a53e8a18ed30!3m1!1s2@1:CAIQACodChtycF9oOlZYRm1FeWc2a3BPeUdkZnNPLWh3dFE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"partial","points":0.75,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"no","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[],"contact":{"phone":"+90 (533) 245 38 72","whatsapp":"Chat Now","email":null,"facebook":null,"address":"Ataşehir, İstanbul"},"summary":"Defne Prime Dent is a dental polyclinic in Ataşehir, Istanbul, offering a wide range of services including implants, crowns, orthodontics, and sedation. The website provides contact details and service descriptions but lacks dentist names, specializations, and pricing information.","strengths":["Comprehensive list of dental services","Multiple language options (EN, TR, DE, RU, AR)","WhatsApp contact available","Mentions emergency dentist services"],"weaknesses":["No dentist names or specializations listed","No prices or ranges published","No operating licence or registration details","No aftercare instructions or documentation mentioned"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://defneprimedent.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/defneprimedent.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":136,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Amarat Kaur Bal","gdc":"258552","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Firas Balaa","gdc":"307557"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Ataşehir, İstanbul","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"aile-dis","name":"Aile Diş","city":"Istanbul","domain":"ailedis.com","website":"https://ailedis.com","composite":37.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":19.75,"info":8,"price":0,"licensing":2.5,"capability":5,"aftercare":0,"reputation":0,"comms":2},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":3.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"yes","points":2,"max":2}]},"complaint":{"points35":19.75,"qualified":8,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2026-05-28","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported dissatisfaction with the quality of dental work, leading to a low rating.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21VM2VUZE9ZMk5YWVVwWE5WODJhazAxYWpkaVZtYxAB!2m1!1s0x0:0xbd3783ef027f3cda!3m1!1s2@1:CAIQACodChtycF9oOmU3eTdOY2NXYUpXNV82ak01ajdiVmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-05-07","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":0.59,"summary":"The patient reported difficulty scheduling appointments for tooth pain, feeling dismissed by doctors, and concerns about sterilization practices.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Gdk16SmxlV0pqVFZjemJsSlVWbXhwYVVGNmJFRRAB!2m1!1s0x0:0xbd3783ef027f3cda!3m1!1s2@1:CAIQACodChtycF9oOmFvMzJleWJjTVczblJUVmxpaUF6bEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-04-15","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported a dental cleaning without requested anesthesia, resulting in persistent tooth sensitivity and poor cleaning.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOTE1rMVRNazVDY0hKMFFVSmlYMVptZFZCTk1WRRAB!2m1!1s0x0:0xbd3783ef027f3cda!3m1!1s2@1:CAIQACodChtycF9oOjNLMk1TMk5CcHJ0QUJiX1ZmdVBNMVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-04-14","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported being left in pain in the lobby for 45 minutes past their appointment time while staff celebrated a birthday.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KTmIxTnJjVXcwVUhGcWVEVjZaVkl6U25ReWVWRRAB!2m1!1s0x0:0xbd3783ef027f3cda!3m1!1s2@1:CAIQACodChtycF9oOnJNb1NrcUw0UHFqeDV6ZVIzSnQyeVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-04-14","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported consistent 40-minute wait times beyond scheduled appointments.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OcFdUZFpSa3hUZEhaU2FsTnNkWGxNZDJaTWNrRRAB!2m1!1s0x0:0xbd3783ef027f3cda!3m1!1s2@1:CAIQACodChtycF9oOmNpWTdZRkxTdHZSalNsdXlMd2ZMckE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-01-25","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported zirconium crowns that caused swollen gums and required redo elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0MmFETjJSRGc1VUZkcmRtdzNkbFk1WnpkTmIwRRAB!2m1!1s0x0:0xbd3783ef027f3cda!3m1!1s2@1:CAIQACodChtycF9oOkt2aDN2RDg5UFdrdmw3dlY5ZzdNb0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-11-28","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported being insulted by a doctor during a visit.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKVU5tMU1abFZUZWxGM1NYZDFTak42UTJSZlgzYxAB!2m1!1s0x0:0xbd3783ef027f3cda!3m1!1s2@1:CAIQACodChtycF9oOlJUNm1MZlVTelF3SXd1SjN6Q2RfX3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-11-28","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported persistent pain 12 days after a tooth extraction, with no improvement and noted looseness next to the extraction site, and also mentioned unfriendly staff.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aUk4wTXdVRzVsWjFKU2IyVlVUREZpTlVwMVVuYxAB!2m1!1s0x0:0xbd3783ef027f3cda!3m1!1s2@1:CAIQACodChtycF9oOmZRN0MwUG5lZ1JSb2VUTDFiNUp1Unc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"medicadent-dental-clinic","name":"Medicadent Dental Clinic","city":"İstanbul","domain":"medicadent.com","website":"https://medicadent.com","composite":37,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":20.54,"info":15,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":3.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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The clinic emphasizes a multidisciplinary approach and provides both Turkish and English content on its website.","strengths":["Long-standing clinic since 1988","Multidisciplinary team with specialists","Wide range of services listed","English-language site available","Clear contact details and address"],"weaknesses":["No prices published","No operating licence verifiable","No dentist licence numbers","No aftercare or emergency details","No review or rating information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":46,"google":60},"sources":[{"id":"s-site","url":"https://medicadent.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/medicadent.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":77,"reviewer":{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":138,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Brandon Reza Nejaty","gdc":"82664","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Dilan Najat Abdah","gdc":"268189"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":106,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":46}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Varyap Meridian G1 Blok D: 25-26 Batı Ataşehir / İstanbul","facilityAddressPrecision":"city","namedClinicians":["Zafer KAZAK","İzel KAZAK","Nur GÜRGEN","Bircan Gürsoy Keçeci","Mustafa Gürkan","Elif Özeren Erdoğan","Ekin Ezgi Doğan","Aslı Usta Tahmaz"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":5,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentaloft","name":"DentaLoft","city":"Istanbul","domain":"dentaloft.com.tr","website":"https://dentaloft.com.tr","composite":36.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":18.71,"info":13,"price":0,"licensing":0,"capability":0.75,"aftercare":0,"reputation":1,"comms":3.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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continue.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKMVZVc3dWM3BpUXkwMFJFUm9Ua2RJZUdvek0zYxAB!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CAIQACodChtycF9oOlJ1VUswV3piQy00RERoTkdIeGozM3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-12-30","severity":"S1","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported being charged 500 TL for an examination, which they considered excessive and led to a negative recommendation.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sUmJVWnpTemQzVVhGNGFVWTVURmx1VEV0UlYzYxAB!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CAIQACodChtycF9oOmlRbUZzSzd3UXF4aUY5TFluTEtRV3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-07-21","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported dental implant crowns that fell off within a year and the clinic demanding extra money for correction despite a two-year guarantee.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGYWRsSnZiSFJsYWpSalNtbFpTV3BoUzFsbFIzYxAB!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CAIQACodChtycF9oOjFadlJvbHRlajRjSmlZSWphS1llR3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-06-25","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported that the clinic cancelled a pre-booked appointment for a toothache and rescheduled it a week later, leaving them with swelling and pain.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ONFpuVkJZbGhCV0Y5WVdGaHZZMGsxU0hKSFdYYxAB!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CAIQACodChtycF9oOnN4ZnVBYlhBWF9YWFhvY0k1SHJHWXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-04-11","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.5,"summary":"The patient reported a scheduling error and lack of appointment confirmation by the receptionist, causing inconvenience.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJLVpIdFVnEAE!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CIHM0ogKEICAgMDI-ZHtUg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-03-10","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.5,"summary":"The patient reported being charged for X-ray and examination, then an additional fee to receive the X-ray results, describing the pricing as deceptive.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRbW9IN2JBEAE!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CIHM0ogKEICAgMDQmoH7bA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-02-17","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.5,"summary":"The patient reported being denied a discount on a specialist consultation and felt dismissed by staff, leading to cancellation of the appointment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNndm8yMkJBEAE!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CIHM0ogKEICAgMCgvo22BA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2024-08-05","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.99,"summary":"The patient reported a tooth restoration that broke after 5 months, alleging substandard materials.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiM3VmVUpREAE!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CIHM0ogKEICAgIDb3ufUJQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2024-02-21","severity":"S1","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.22,"summary":"The patient reported being charged for an examination without an x-ray at each visit, which they considered unreasonable.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkbkxYQ3pnRRAB!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CIHM0ogKEICAgIDdnLXCzgE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2023-05-16","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.13,"summary":"The patient reported difficulty scheduling an appointment for their son's loose tooth due to the receptionist's refusal, despite the dentist's instruction to return if problems arose.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4cHB1NmhBRRAB!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CIHM0ogKEICAgICxppu6hAE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2022-09-05","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.65,"summary":"The patient reported being charged for an X-ray after a tooth extraction and expressed dissatisfaction with the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlbU1EZlNnEAE!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CIHM0ogKEICAgICemMDfSg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I13","date":"2021-02-28","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.47,"summary":"The patient reported a painful dental cleaning that caused persistent toothache and sensitivity for months, with food impaction and inadequate explanation from the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5dk5xbzdRRRAB!2m1!1s0x0:0x3f2dcfc864e56244!3m1!1s2@1:CIHM0ogKEICAgIDyvNqo7QE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"partial","points":0.75,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform 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Furkan Çelik","specialization":null,"licenceNo":null},{"name":"Dt. İsmail Kaya","specialization":null,"licenceNo":null},{"name":"Dt. Mahmut Emrah Sütcü","specialization":null,"licenceNo":null},{"name":"Uzm. Dt. Tuğba Zengin Çelik","specialization":"Uzm. (Specialist)","licenceNo":null},{"name":"Dt. Özkan Keskin","specialization":null,"licenceNo":null},{"name":"Dr. Dt. Caner Balta","specialization":"Dr. (Doctor)","licenceNo":null},{"name":"Dt. Emrah Coşkunlu","specialization":null,"licenceNo":null}],"contact":{"phone":"0 (212) 555 5638","whatsapp":null,"email":"info@dentaloft.com.tr","facebook":null,"address":null},"summary":"DentaLoft is a dental clinic in Turkey offering a range of treatments including implants, cosmetic dentistry, and orthodontics. The website is available in multiple languages and lists a team of dentists, but lacks pricing information and a physical address.","strengths":["Multilingual website (English, Russian, Turkish)","Detailed list of services and specialties","Patient testimonials included","Team of dentists named with some specializations"],"weaknesses":["No prices or ranges published","No physical address or map","No operating licence or professional registration details","No aftercare instructions or cross-border procedures"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://dentaloft.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentaloft.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":78,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":139,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":["Dt. Furkan Çelik","Dt. İsmail Kaya","Dt. Mahmut Emrah Sütcü","Uzm. Dt. Tuğba Zengin Çelik","Dt. Özkan Keskin","Dr. Dt. Caner Balta","Dt. Emrah Coşkunlu"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":13,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"medic-antalya-dental-clinic","name":"Medic Antalya Dental Clinic","city":"Antalya","domain":"medicantalya.com","website":"https://medicantalya.com","composite":36.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":18.54,"info":10.5,"price":1,"licensing":0,"capability":5.5,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":18.54,"qualified":5,"serious":3,"critical":0,"incidents":[{"id":"I1","date":"2026-06-21","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.63,"summary":"The patient reported paying £5,300 for removal of teeth and Bego implants, experiencing poor communication and service after payment, and suspecting the clinic lacks its own facility and lab.","source":"https://www.trustpilot.com/reviews/6a37e68d54100d827c015d02","reviewerCountry":null},{"id":"I2","date":"2025-11-24","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported implants placed incorrectly, causing pain, bite misalignment, and requiring costly corrective treatment.","source":"https://www.trustpilot.com/reviews/692405fed9da914507a8fef9","reviewerCountry":null},{"id":"I3","date":"2025-11-18","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported implants placed incorrectly causing pain, hygiene issues, and missing parts, with the clinic refusing to fix the problem after a £12,000 payment.","source":"https://www.trustpilot.com/reviews/691c43cc68849cd9ca32c50c","reviewerCountry":null},{"id":"I4","date":"2025-11-22","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported implants placed incorrectly causing pain, bite problems, and headaches, with acrylic dentures cracking and clinic refusing further treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KMWVVZElielpZWVZaNWNGZG9hRWxRUjBGV01HYxAB!2m1!1s0x0:0xd699e8df9ff0860d!3m1!1s2@1:CAIQACodChtycF9oOmJ1eUdIbzZYYVZ5cFdoaElQR0FWMGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-08-29","severity":"S1","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.33,"summary":"The patient reported conflicting pricing information and unreliable communication with a clinic representative before deciding against treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5T1RtSklaMjh4ZW1Sa1ZHaDVUVXBwYzB4UFpsRRAB!2m1!1s0x0:0xd699e8df9ff0860d!3m1!1s2@1:CAIQACodChtycF9oOl9OTmJIZ28xemRkVGh5TUppc0xPZlE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"partial","points":1,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"yes","points":3,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"partial","points":1,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"yes","points":1.5,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"yes","points":1,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"3 serious (S3) complaints on record within the window."}],"redPenalty":-4,"licence":null,"dentists":[],"contact":{"phone":"+90 242 277 13 33","whatsapp":null,"email":"info@medicantalya.com","facebook":null,"address":"Antalya, Turkey"},"summary":"Medic Antalya Dental Clinic offers a wide range of dental treatments including implants, crowns, veneers, and Invisalign, with over 25 years of experience. The clinic provides international patient services such as free consultations, airport transfers, and accommodation packages.","strengths":["Multilingual support (English, German, Russian)","Comprehensive treatment list","International patient coordination","On-site imaging and sterilization","VIP clinic facilities"],"weaknesses":["No dentist names or specializations listed","No prices published","No operating licence or registration details","No aftercare instructions or documentation mentioned","No review or rating information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://medicantalya.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/medicantalya.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":79,"reviewer":{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":140,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Brandon Reza Nejaty","gdc":"82664","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Natalie Ball","gdc":"244127"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Antalya, Turkey","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":5,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"belde-t-p-merkezi","name":"Belde Tıp Merkezi","city":"Istanbul","domain":"beldetipmerkezi.com","website":"https://beldetipmerkezi.com","composite":36.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":24.32,"info":10.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":1.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":24.32,"qualified":13,"serious":0,"critical":0,"incidents":[{"id":"I1","date":"2026-06-20","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported being charged 550 TL for only 0.5 grams of burn cream and 1250 TL for a sick leave report, with indifferent and mocking treatment from the doctor.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xSlpFTmxWRXRvU2psRlVHMTZiVEZZWkdaT1ZYYxAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CAIQACodChtycF9oOm1JZENlVEtoSjlFUG16bTFYZGZOVXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-05-23","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported poor communication and administrative confusion regarding package expiry and appointment scheduling at a dental clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rNWNXZE5UMHRaTUhKc2NWWkxielk1UTFSWldFRRAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CAIQACodChtycF9oOnk5cWdNT0tZMHJscVZLbzY5Q1RZWEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-02-06","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported that a clinic staff member broke expensive medication needed for a relative, with promised reimbursement not followed up.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205S09TMVlkbWxMU1dvd2NsWnZhRzR6U3pONlNtYxAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CAIQACodChtycF9oOm9KOS1YdmlLSWowclZvaG4zSzN6Smc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-01-25","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that the clinic charged 2000 TL for an ECG and then referred the patient to another hospital, where the diagnosis was irritable bowel syndrome and the staff commented that the clinic had stalled the patient.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaUlpESXRjV0pmWm1VeVMwSkRja0pvUzBkQlduYxAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CAIQACodChtycF9oOlZRZDItcWJfZmUyS0JDckJoS0dBWnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-12-20","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.42,"summary":"The patient reported a negative first visit with inattentive and unhappy staff.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paSE1GOW1jVzh6V0hCeU1qZzBhVk5TT0Y5Q2ExRRAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CAIQACodChtycF9oOjZHMF9mcW8zWHByMjg0aVNSOF9Ca1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-07-20","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.17,"summary":"The patient reported that the hospital has inexperienced doctors and provided no specific details.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20wMFlsaDNZbDltWlhaa1dXbHBjREIxWW5GaU0yYxAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CAIQACodChtycF9oOm00Ylh3Yl9mZXZkWWlpcDB1YnFiM2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-05-16","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported rude phone staff who refused to provide pricing information, causing frustration.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOR0J4TVBZMjVIRnFBRRAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CIHM0ogKENGBxMPY25HFqAE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-02-22","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.5,"summary":"The patient reported being charged 930 TL for a home injection service, which they considered unreasonable.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnNkotQ1BREAE!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CIHM0ogKEICAgMDg6J-CPQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2025-02-11","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported that fillers fell out shortly after each of three treatments.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBczlITDFRRRAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CIHM0ogKEICAgMDAs9HL1QE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-01-31","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported a traumatic blood draw experience for a child, with staff showing no empathy and taking an excessively long time.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBaHVhZFZREAE!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CIHM0ogKEICAgMCAhuadVQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2025-01-07","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported that blood test and X-ray results for marriage registration were not processed within 24 hours, and repeated calls to the lab and reception were unhelpful, with results still missing.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmaWFyckJBEAE!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CIHM0ogKEICAgIDfiarrBA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2024-06-28","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.5,"summary":"The patient reported a brief ENT consultation and incomplete ear cleaning procedure with no benefit, high fees, and dissatisfaction with the doctor's attitude.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMX3ZfVzF3RRAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CIHM0ogKEICAgIDL_v_W1wE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I13","date":"2024-05-11","severity":"S1","category":"CL-S","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.26,"summary":"The patient reported that a dietitian clinic refused to reschedule or refund unused weekly packages after a family emergency, despite initial promises of flexibility.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUcExlSS13RRAB!2m1!1s0x0:0x49063e48e12dcc87!3m1!1s2@1:CIHM0ogKEICAgICTpLeI-wE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"no","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"no","points":0,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"unverified","points":0,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[],"contact":{"phone":"0212 614 6700","whatsapp":"0555 753 87 00","email":"beldetipmerkezigop@gmail.com","facebook":null,"address":"Merkez Mah.Eyüp Caddesi, No:3C Gaziosmanpaşa/İstanbul"},"summary":"Özel Belde Tıp Merkezi is a multi-specialty medical center in Gaziosmanpaşa, Istanbul, offering services including dentistry, internal medicine, pediatrics, and more. The website provides contact details, a WhatsApp line, and online appointment booking, but is primarily in Turkish with no pricing information.","strengths":["Multi-specialty clinic including dentistry","Clear contact details and WhatsApp channel","Online appointment and lab result access"],"weaknesses":["No dentist names or specializations listed","No pricing information","Website only in Turkish","No English-language content"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","International-patient coordination","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":59},"sources":[{"id":"s-site","url":"https://beldetipmerkezi.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/beldetipmerkezi.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":141,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Ioana Negoita","gdc":"249726","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":59,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Merkez Mah.Eyüp Caddesi, No:3C Gaziosmanpaşa/İstanbul","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":13,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentaglobal-dental-clinic","name":"Dentaglobal Dental Clinic","city":"İzmir","domain":"dentaglobal.com.tr","website":"https://dentaglobal.com.tr","composite":36.1,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":22.61,"info":8,"price":0,"licensing":0,"capability":5,"aftercare":0.5,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":22.61,"qualified":4,"serious":3,"critical":0,"incidents":[{"id":"I1","date":"2026-04-05","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":6.32,"summary":"The patient reported crowns that were not straight, resulting in crooked teeth and disappointment after paying a large amount.","source":"https://www.trustpilot.com/reviews/69d294f9e0a4c467e8b29397","reviewerCountry":null},{"id":"I2","date":"2026-03-26","severity":"S1","category":"FI","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.18,"summary":"The patient reported frustration with yearly fee increases and lack of transparency, feeling the practice prioritizes profit over care.","source":"https://www.trustpilot.com/reviews/69c56f01b91b92012772d44c","reviewerCountry":null},{"id":"I3","date":"2026-02-11","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":6.32,"summary":"The patient reported multiple infections after a high-cost treatment at Dental Global, requiring complete re-treatment.","source":"https://www.trustpilot.com/reviews/698cc2ca689fe493c7e9a378","reviewerCountry":null},{"id":"I4","date":"2025-09-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported damaged front crowns, protruding teeth after agreeing to removal of healthy front teeth, and being asked to remove a prior review in exchange for resolution, with only a small discount offered for corrective treatment.","source":"https://www.trustpilot.com/reviews/68c4d7fd2a60cad929c4ab81","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"partial","points":1,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price 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elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xka2FtTnZaa0V5UWkweVJFbGhWM0l4WjJoTFNGRRAB!2m1!1s0x0:0xbe82610c84243d68!3m1!1s2@1:CAIQACodChtycF9oOldkamNvZkEyQi0yRElhV3IxZ2hLSFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-06-16","severity":"S2","category":"CN","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.63,"summary":"The patient reported that Lara Smile refused to address post-treatment problems and that the 5-year warranty had restrictive small 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agreement.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5NVgwcEZUMjFvZWpneVRtRlpNMHBqU21Kc2QzYxAB!2m1!1s0x0:0xbe82610c84243d68!3m1!1s2@1:CAIQACodChtycF9oOl95X0pFT21oejgyTmFZM0pjSmJsd3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-05-19","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported poor communication, chasing appointments, no transport, pressure for more money, and being laughed at when complaining, with threat of not completing implants.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wSVZTMW1TWGRRVWt0M04xSTNOblZ3YmtaT1pVRRAB!2m1!1s0x0:0xbe82610c84243d68!3m1!1s2@1:CAIQACodChtycF9oOmpIVS1mSXdQUkt3N1I3NnVwbkZOZUE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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home.","source":"https://www.trustpilot.com/reviews/688a5b02ebf5b073f1afedbc","reviewerCountry":null},{"id":"I3","date":"2026-06-07","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported a fractured metal-supported bridge soon after All-on-6 treatment and lack of transparency in providing medical records.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wcU0zWkpiR1ZPU1VkaFdrWmFaa1JDWW5ONVEzYxAB!2m1!1s0x0:0xa0184f97a767ca59!3m1!1s2@1:CAIQACodChtycF9oOmpqM3ZJbGVOSUdhWkZaZkRCYnN5Q3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-06-14","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":6.32,"summary":"The patient reported dental implants that loosened repeatedly after placement, requiring tightening, with no resolution.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMRGhxYXplamJLMlNREAE!2m1!1s0x0:0xa0184f97a767ca59!3m1!1s2@1:CIHM0ogKELDhqazejbK2SQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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521 57 90","whatsapp":null,"email":"info@dentaverseturkey.com","facebook":null,"address":"Sahilevleri Mah. 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"papatya-dental-clinic","name":"Papatya Dental Clinic","city":"Antalya","domain":"papatyadental.com","website":"https://papatyadental.com","composite":33.1,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":17.08,"info":13,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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phone.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWNFVsRXdUR05YVVZCTVNsWkxkMkUzYmpCUVNFRRAB!2m1!1s0x0:0xc4b77c86ca046dcc!3m1!1s2@1:CAIQACodChtycF9oOkV4UlEwTGNXUVBMSlZLd2E3bjBQSEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-11-17","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":2.65,"summary":"The patient reported receiving three fillings without consent, experiencing a lip injury, and having payment issues after being treated by a different dentist than expected.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCQmMwMXFaWGxMZGpKQ1pFdzVkWEYyU0VsTVVHYxAB!2m1!1s0x0:0xc4b77c86ca046dcc!3m1!1s2@1:CAIQACodChtycF9oOlBBc01qZXlLdjJCZEw5dXF2SElMUGc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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Gülen Kamak","specialization":"Periodontoloji","licenceNo":null}],"contact":{"phone":null,"whatsapp":null,"email":null,"facebook":null,"address":null},"summary":"Papatya Dental is a dental clinic in Antalya offering a wide range of treatments including implants, Hollywood smile, and Invisalign. The site highlights multilingual support, personalized treatment plans, and a comfortable patient experience.","strengths":["Multilingual website and team","Detailed doctor profiles with specializations","Comprehensive service list","Online consultation and WhatsApp communication","International patient coordination"],"weaknesses":["No prices published","No address or map","No contact details (phone, email) visible","No operating licence or registration numbers","No aftercare or emergency information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://papatyadental.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/papatyadental.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":85,"reviewer":{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":150,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Brandon Reza Nejaty","gdc":"82664"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":["Dt. Ahmet Metin Bal","Dt. Ali Bulut","Dt. Muhammet Buğra Şener","Dt. Eren Koluaçık","Dt. Nilüfer Şener","Dt. Samed Kağan Bozkurt","Dt. Fatih Bayır","Dt. Hasan Kamak","Dt. Elif Teke","Dt. Gülen Kamak"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":5,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"caria-clinic","name":"Caria Clinic","city":"Bodrum","domain":"cariaclinic.com","website":"https://cariaclinic.com","composite":32.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":32.75,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dent-medica-bodrum","name":"Dent Medica Bodrum","city":"Bodrum","domain":"dentmedicabodrum.com","website":"https://dentmedicabodrum.com","composite":32.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":23.01,"info":11,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":2.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tndGFrRnRYMk5FWVdSWU4yaFhNME5UVUZkU1kyYxAB!2m1!1s0x0:0x768f1c43326e3aea!3m1!1s2@1:CAIQACodChtycF9oOkgtakFtX2NEYWRYN2hXM0NTUFdSY2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2024-07-17","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":4.3,"summary":"The patient reported bonding that chipped and cracked within days, requiring self-filing and expressing dissatisfaction with the aesthetic result.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyMXZpMmRREAE!2m1!1s0x0:0x768f1c43326e3aea!3m1!1s2@1:CIHM0ogKEICAgIDr1vi2dQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2024-04-04","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.32,"summary":"The patient reported that the dentist stopped treatment and refused to continue, citing the patient's fussiness, and suggested the patient go elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREME16QWt3RRAB!2m1!1s0x0:0x768f1c43326e3aea!3m1!1s2@1:CIHM0ogKEICAgIDD0MzAkwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2024-02-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":5.05,"summary":"The patient reported a crown ordered wrong size three times, fell out multiple times, caused painful gaps, and complaints were dismissed; corrective treatment at another clinic resolved the issue.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkelBMOHFnRRAB!2m1!1s0x0:0x768f1c43326e3aea!3m1!1s2@1:CIHM0ogKEICAgICdzPL8qgE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2023-05-17","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.92,"summary":"The patient reported that a small chipped tooth was unnecessarily replaced with a crown that broke within two weeks.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4MXNQYnNRRRAB!2m1!1s0x0:0x768f1c43326e3aea!3m1!1s2@1:CIHM0ogKEICAgICx1sPbsQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2023-05-05","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.1,"summary":"The patient reported poor service, lack of attention, and deception after six years as a customer.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSMTZpZThnRRAB!2m1!1s0x0:0x768f1c43326e3aea!3m1!1s2@1:CIHM0ogKEICAgIDR16ie8gE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2023-01-20","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.92,"summary":"The patient reported a persistent sour taste after a bridge was glued, with excess glue not cleaned off, and expressed distrust in returning for a check-up.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCM3JLMWtRRRAB!2m1!1s0x0:0x768f1c43326e3aea!3m1!1s2@1:CIHM0ogKEICAgIDB3rK1kQE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations 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İsmet Paşa Cad. A Blok 2, D:5, 48400 Bodrum/Muğla"},"summary":"Dent Medica Bodrum is a dental clinic in Bodrum, Turkey, offering services with two named dentists. The website provides contact details and a privacy policy but lacks pricing, service lists, and verifiable licences.","strengths":["Named dentists with some specializations","Clear contact details and address","Online appointment form"],"weaknesses":["No prices published","No service list","No verifiable operating licence","No English version of site","No aftercare or emergency information"],"couldNotVerify":[],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":6,"google":60},"sources":[{"id":"s-site","url":"https://dentmedicabodrum.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentmedicabodrum.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":153,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Brandon Reza Nejaty","gdc":"82664","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Natalie Ball","gdc":"244127"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":66,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":6}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Çırkan Mah. 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"akdeniz-dental-clinic","name":"Akdeniz Dental Clinic","city":"Antalya","domain":"akdenizdental.com","website":"https://akdenizdental.com","composite":32.4,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":19.17,"info":9.5,"price":0,"licensing":0,"capability":0.75,"aftercare":0,"reputation":2,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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treatment.","source":"https://www.trustpilot.com/reviews/695e98bf9f0c53ff0e3520c5","reviewerCountry":null},{"id":"I3","date":"2025-11-06","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported that teeth provided were too large, too far forward, and off bite, causing months of discomfort, requiring complete redo by another dentist.","source":"https://www.trustpilot.com/reviews/690c32a8ceb7d4c058b2dd66","reviewerCountry":null},{"id":"I4","date":"2025-04-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":6.74,"summary":"The patient reported multiple implant failures, repeated extractions, and a snapped prosthetic, requiring multiple corrective visits to Turkey.","source":"https://www.trustpilot.com/reviews/680d273ce55742a1832f8558","reviewerCountry":null},{"id":"I5","date":"2023-12-27","severity":"S3","category":"FI","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":1.68,"summary":"The patient reported being asked for £5,000 to fix problems caused by the clinic.","source":"https://www.trustpilot.com/reviews/658c799bfb50d3cde914ffae","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language 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62","whatsapp":null,"email":"info@akdenizdental.com","facebook":null,"address":"Antalya, Turkey"},"summary":"Akdeniz Dental Clinic in Antalya, Turkey offers a range of dental services including implants, All-on-4/6, Hollywood smile, and crowns. The website features patient testimonials, contact details, and mentions sterilization standards and modern equipment.","strengths":["Multilingual website (EN, RU, PL, DE, RO)","Patient testimonials with positive reviews","Online consultation available","WhatsApp contact provided","International patient coordination mentioned"],"weaknesses":["No dentist names or specializations listed","No prices published","No operating licence or professional registrations shown","Address not fully detailed (no map)","No aftercare instructions or documentation procedures"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":86,"google":58},"sources":[{"id":"s-site","url":"https://akdenizdental.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/akdenizdental.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":87,"reviewer":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":154,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Gita Goudarzi Nejad","gdc":"229301","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":144,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":58},{"name":"Trustpilot","records":86}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Antalya, Turkey","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":5,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"klinik7-dental-clinic","name":"Klinik7 Dental Clinic","city":"Antalya","domain":"klinik7.com","website":"https://klinik7.com","composite":32.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":32.27,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":32.27,"qualified":1,"serious":1,"critical":0,"incidents":[{"id":"I1","date":"2026-01-12","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":4.68,"summary":"The patient reported that the dentist opened an adjacent tooth without consent during a filling replacement, leading to persistent pain and numbness, and performed an unnecessary root canal.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pRdE9XaGhPVzE0WTNGRFlsVmtOMWRSWHprNVQzYxAB!2m1!1s0x0:0xee4692f7694d845f!3m1!1s2@1:CAIQACodChtycF9oOjQtOWhhOW14Y3FDYlVkN1dRXzk5T3c%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentantalya","name":"DentAntalya","city":"Antalya","domain":"dentantalya.com.tr","website":"https://dentantalya.com.tr","composite":32.2,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":18.45,"info":13,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":1,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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dentist.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsT05YbFlWekJ3UWpCeVlqUk5XblYxT1dWM2JFRRAB!2m1!1s0x0:0xb922207605e9d414!3m1!1s2@1:CAIQACodChtycF9oOklONXlYVzBwQjByYjRNWnV1OWV3bEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-05-03","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.99,"summary":"The patient reported that two implant bridges failed shortly after treatment in Antalya, with one falling out and another breaking, requiring corrective work in Germany.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfOWJTN3F3RRAB!2m1!1s0x0:0xb922207605e9d414!3m1!1s2@1:CIHM0ogKEICAgID_9bS7qwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2024-10-22","severity":"S2","category":"CN","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.3,"summary":"The patient reported that the dentist performed glued implants instead of the agreed screw implants and charged for screw implants.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYMzRPVnVRRRAB!2m1!1s0x0:0xb922207605e9d414!3m1!1s2@1:CIHM0ogKEICAgICX34OVuQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2024-10-11","severity":"S2","category":"CL-Q","credibility":"Q1","attribution":"probable","resolution":"unresolved","penalty":1.01,"summary":"The patient reported that the dentist prioritized money over health, resulting in loss of health and money.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURudDUzS293RRAB!2m1!1s0x0:0xb922207605e9d414!3m1!1s2@1:CIHM0ogKEICAgIDnt53KowE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2024-08-23","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.11,"summary":"The patient reported that their sister was dissatisfied with the result and found the staff selfish.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3aG91eWpRRRAB!2m1!1s0x0:0xb922207605e9d414!3m1!1s2@1:CIHM0ogKEICAgID7houyjQE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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deposit.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201NVFYbENUMGwwWWpWNVpHWmpWSFJRTldjdFdrRRAB!2m1!1s0x0:0xcbc04ce2750fd99f!3m1!1s2@1:CAIQACodChtycF9oOm55QXlCT0l0YjV5ZGZjVHRQNWctWkE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"unverified","points":0,"max":2},{"id":"info_address","label":"Address & map 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"hdc-turkey","name":"HDC Turkey","city":"Fethiye","domain":"hdcturkey.com","website":"https://hdcturkey.com","composite":31.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":31.52,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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teeth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wSk5ucDZiM0JpZVhrMVZ6TmFjbEpNWW5Sc1ZuYxAB!2m1!1s0x0:0x892be6e532d79257!3m1!1s2@1:CAIQACodChtycF9oOnpJNnp6b3BieXk1VzNaclJMYnRsVnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-07-10","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.53,"summary":"The patient reported being seen by non-qualified nurses and experiencing delays that caused them to miss their transport.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5bFkyUlRWbkZDVDBsdWNFeFdTRjlpVDJSSlQyYxAB!2m1!1s0x0:0x892be6e532d79257!3m1!1s2@1:CAIQACodChtycF9oOl9lY2RTVnFCT0lucExWSF9iT2RJT2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2024-09-27","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.11,"summary":"The patient reported a chemical burn on the lip from whitening gel, no improvement in tooth color, and lack of aftercare advice.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNubWZpbTBRRRAB!2m1!1s0x0:0x892be6e532d79257!3m1!1s2@1:CIHM0ogKEICAgICnmfim0QE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2022-07-03","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.13,"summary":"The patient reported a 1.5-hour wait after arriving early for a scheduled appointment, resulting in no treatment and a wasted trip.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPdXJhc093EAE!2m1!1s0x0:0x892be6e532d79257!3m1!1s2@1:CIHM0ogKEICAgIDOurasOw%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dent-laracity","name":"Dent Laracity","city":"Antalya","domain":"dentlaracity.com","website":"https://dentlaracity.com","composite":31.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":18.08,"info":9,"price":0,"licensing":0,"capability":3.25,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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continuity","verdict":"no","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"no","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"partial","points":0.5,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"3 serious (S3) complaints on record within the window."}],"redPenalty":-4,"licence":null,"dentists":[],"contact":{"phone":"+90 546 944 21 29","whatsapp":"+90 546 944 21 29","email":"berater@barondentalclinic.com","facebook":null,"address":"Side mah. İnönü (Yalı) Bulvarı M.Erkek Apt. 2 6 Z3 Manavgat / Antalya - Turkey"},"summary":"Baron Dental Clinic is a dental clinic in Side, Manavgat, Antalya, Turkey, offering a range of dental services including implants, crowns, and smile design. The website is available in both German and English, provides contact details and address, but lacks specific pricing and dentist names.","strengths":["Multilingual website (German and English)","Clear contact details including WhatsApp","Address provided","List of services published","International patient coordination mentioned"],"weaknesses":["No dentist names or specializations listed","No prices published","No aftercare instructions","No verifiable licences or registrations","No structured data or machine-readable identity"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://barondentalclinic.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/barondentalclinic.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":90,"reviewer":{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":162,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Dilan Najat Abdah","gdc":"268189","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Firas Balaa","gdc":"307557"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Side mah. İnönü (Yalı) Bulvarı M.Erkek Apt. 2 6 Z3 Manavgat / Antalya - Turkey","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":8,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"istanbul-dental-center","name":"Istanbul Dental Center","city":"İstanbul","domain":"istanbuldentalcenter.com","website":"https://istanbuldentalcenter.com","composite":30.4,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":12.89,"info":12.5,"price":0,"licensing":3,"capability":2,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":12.89,"qualified":6,"serious":4,"critical":0,"incidents":[{"id":"I1","date":"2024-05-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":5.99,"summary":"The patient reported cracked and loose crowns, color mismatch, and dissatisfaction with the appearance of zirconium crowns after treatment in Istanbul.","source":"https://www.trustpilot.com/reviews/6649db113ea41be46ead460d","reviewerCountry":null},{"id":"I2","date":"2026-05-14","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":8.49,"summary":"The patient reported a complex gnathological case mishandled, with multiple crown failures, micro-gaps, and a partial refund after extended treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaWVExTm9ha1UzV1RkcmFYazJhSGd3U1VwWFozYxAB!2m1!1s0x0:0x3d99baeb29a9ed4a!3m1!1s2@1:CAIQACodChtycF9oOlZYQ1NoakU3WTdraXk2aHgwSUpXZ3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-05-11","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.34,"summary":"The patient reported being ignored by the clinic multiple times when trying to become a customer.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GcFpHcE5XVEpWZHpVdFFVZFlSRmQzTFhGdmNHYxAB!2m1!1s0x0:0x3d99baeb29a9ed4a!3m1!1s2@1:CAIQACodChtycF9oOnFpZGpNWTJVdzUtQUdYRFd3LXFvcGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-04-29","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported paying 300 euros for a composite build-up instead of the requested crown, which they considered poor quality and overpriced.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKWU1GSkxTRWRWTjAxMVUyTlRWMnhJTlc1R1FVRRAB!2m1!1s0x0:0x3d99baeb29a9ed4a!3m1!1s2@1:CAIQACodChtycF9oOjJYMFJLSEdVN011U2NTV2xINW5GQUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-03-24","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported being forced to give a 5-star review after crown treatment in Istanbul, then experiencing issues and receiving excuses from the dentist.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJaFpqU213RRAB!2m1!1s0x0:0x3d99baeb29a9ed4a!3m1!1s2@1:CIHM0ogKEICAgMDIhZjSmwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-03-18","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported three implants and nine crowns with incorrect height, leading to grinding of healthy teeth and unresolved bite issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOQk5HWjNObk52Y1dFNVV6UTBibTV0V21KS1JFRRAB!2m1!1s0x0:0x3d99baeb29a9ed4a!3m1!1s2@1:CAIQACodChtycF9oOlNBNGZ3NnNvcWE5UzQ0bm5tWmJKREE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"yes","points":3,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"4 serious (S3) complaints on record within the window."}],"redPenalty":-4,"licence":null,"dentists":[{"name":"4 Professors, 5 Specialist Dentists","specialization":null,"licenceNo":null}],"contact":{"phone":"+90 531 916 77 91","whatsapp":"+90 531 916 77 91","email":null,"facebook":null,"address":"Rumeli Street No: 71 Floor: 4, Şişli, İstanbul, Turkey"},"summary":"Istanbul Dental Center is an ISO-certified dental clinic in Şişli, Istanbul, offering a wide range of treatments including implants, orthodontics, and cosmetic dentistry. The clinic emphasizes its experienced team, health tourism certification, and positive patient reviews from 68 countries.","strengths":["ISO-certified from the UK","Health Tourism Certification","Multidisciplinary team with professors","Wide range of services listed","English and multiple language options","WhatsApp contact available"],"weaknesses":["No prices published","Dentist names not individually listed","No verifiable operating licence","No aftercare instructions mentioned","No emergency procedures described"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Pre-visit online consultation","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":5,"google":60},"sources":[{"id":"s-site","url":"https://istanbuldentalcenter.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/istanbuldentalcenter.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":91,"reviewer":{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":163,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Dilan Najat Abdah","gdc":"268189","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Brandon Reza Nejaty","gdc":"82664"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":65,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":5}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Rumeli Street No: 71 Floor: 4, Şişli, İstanbul, Turkey","facilityAddressPrecision":"full","namedClinicians":["4 Professors, 5 Specialist Dentists"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"tantalya-dental-clinic","name":"Tantalya Dental Clinic","city":"Antalya","domain":"tantalya.com","website":"https://tantalya.com","composite":30,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":15,"price":0,"licensing":4,"capability":5,"aftercare":0,"reputation":5,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"no","points":0,"max":2}]},"complaint":{"points35":0,"qualified":19,"serious":15,"critical":0,"incidents":[{"id":"I1","date":"2026-01-12","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported implant failures, inadequate rescue attempts, and eventual abandonment by the clinic due to cost concerns.","source":"https://www.trustpilot.com/reviews/6964d863e239c76616e191bb","reviewerCountry":null},{"id":"I2","date":"2025-12-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported poor communication, lack of contract and receipts, and dissatisfaction with implant treatment quality.","source":"https://www.trustpilot.com/reviews/693f88840797e0bebd2c532b","reviewerCountry":null},{"id":"I3","date":"2025-10-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported crowns with poor margins and bite, and front crowns connected without informed consent, requiring corrective treatment elsewhere.","source":"https://www.trustpilot.com/reviews/68f9d4993e3e2c84bdbdb20f","reviewerCountry":null},{"id":"I4","date":"2025-09-20","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported poor treatment quality, unhelpful complaint handling, and rude staff at the clinic.","source":"https://www.trustpilot.com/reviews/68ce6e8a618ae885f622f7ad","reviewerCountry":null},{"id":"I5","date":"2025-06-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that a set of teeth replaced at the clinic broke within a year, required costly tightening in London, and the clinic refused to help without additional payment.","source":"https://www.trustpilot.com/reviews/684c3baf5fcf1b74bf28393d","reviewerCountry":null},{"id":"I6","date":"2025-05-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported receiving fewer crowns than paid for and being misled about the treatment, with promised refunds not fulfilled.","source":"https://www.trustpilot.com/reviews/68359e0fcd90371c2f74d47e","reviewerCountry":null},{"id":"I7","date":"2025-03-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":6.36,"summary":"The patient reported that after all-on-6 implant treatment, the permanent teeth broke within minutes and months, and the final set did not look or function like teeth.","source":"https://www.trustpilot.com/reviews/67d32f513c2a442e55eac674","reviewerCountry":null},{"id":"I8","date":"2024-12-03","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported implant rejection, additional costs for Swiss implants, and subsequent prosthesis issues including movement and fracture.","source":"https://www.trustpilot.com/reviews/674ecc62bfc8be22636a4457","reviewerCountry":null},{"id":"I9","date":"2024-12-03","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported all-on-6 implants that broke, required replacement, and had damaged abutments, with ongoing loosening and breakage within a year.","source":"https://www.trustpilot.com/reviews/674e5672d0ae544597143f21","reviewerCountry":null},{"id":"I10","date":"2024-09-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that a Hollywood smile prosthesis failed within two weeks, causing pain and weight loss, and French dentists confirmed poor quality zirconium.","source":"https://www.trustpilot.com/reviews/66f15e8fa81a6183683df87f","reviewerCountry":null},{"id":"I11","date":"2024-08-24","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.13,"summary":"The patient reported that the business was very uninterested and does not recommend it.","source":"https://www.trustpilot.com/reviews/66c998afb104f0e07991650c","reviewerCountry":null},{"id":"I12","date":"2024-08-21","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported receiving another patient's prosthesis, a crown mold with wrong tooth positions, and non-compliant crowns, requiring corrective treatment.","source":"https://www.trustpilot.com/reviews/66c5c24ba37080598e5889bd","reviewerCountry":null},{"id":"I13","date":"2024-08-03","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported having all remaining teeth removed without prior consultation, poor sedation and hygiene practices, and receiving ill-fitting dentures.","source":"https://www.trustpilot.com/reviews/66ae164c518484602c84013c","reviewerCountry":null},{"id":"I14","date":"2024-07-04","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported chaotic organization, questionable hygiene, and a prosthesis placed hastily at 10 PM by an assistant.","source":"https://www.trustpilot.com/reviews/668688af9429323b3a6e5302","reviewerCountry":null},{"id":"I15","date":"2024-05-01","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.62,"summary":"The patient reported that an implant crown was screwed in too tightly causing pain and cracking, and that the clinic changed appointments without notice and argued about flight times.","source":"https://www.trustpilot.com/reviews/66327f97c7d9d2c94f2d04ee","reviewerCountry":null},{"id":"I16","date":"2026-03-27","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that the clinic refused to perform covered services like X-rays and tartar cleaning, and that staff were inexperienced and indifferent, with perceived discrimination against non-British patients.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5eWZ5YW13RRAB!2m1!1s0x0:0xde01a8098040d14f!3m1!1s2@1:CIHM0ogKEICAgID9yfyamwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I17","date":"2026-03-21","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported excessive bleeding due to stitches coming out, requiring an extra session, and additional costs for delays, with ongoing fear about treatment outcomes.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGbWJVaHVjVU4yU3pneFluUXlWbmhpV1VOeVRIYxAB!2m1!1s0x0:0xde01a8098040d14f!3m1!1s2@1:CAIQACodChtycF9oOjFmbUhucUN2SzgxYnQyVnhiWUNyTHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I18","date":"2026-02-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported crowns that were incorrectly sized, requiring multiple corrective visits and additional costs, with unresolved issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkMmJrUlphRU53ZERsWGJ6SkhlV3gzUVV0eVdFRRAB!2m1!1s0x0:0xde01a8098040d14f!3m1!1s2@1:CAIQACodChtycF9oOkd2bkRZaENwdDlXbzJHeWx3QUtyWEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I19","date":"2025-12-29","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported receiving implants and bridges that led to ongoing problems, including issues with chewing and fit, requiring corrective treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25NMldsTlFWM0ZZVFZaeE1tazViVlJGZURreWRtYxAB!2m1!1s0x0:0xde01a8098040d14f!3m1!1s2@1:CAIQACodChtycF9oOnM2WlNQV3FYTVZxMmk5bVRFeDkydmc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"partial","points":2.5,"max":5},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"partial","points":1.5,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"no","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"yes","points":3,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"no","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"no","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"no","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"no","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"no","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"yes","points":4,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"partial","points":1,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"no","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to 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Dentistry","licenceNo":null},{"name":"Dr. Yunus Emre Nehir","specialization":"Aesthetic Dentistry","licenceNo":null},{"name":"Dr. Görkem Şerif Karaman","specialization":"General Dentistry","licenceNo":null}],"contact":{"phone":"+90 539 777 76 78","whatsapp":null,"email":null,"facebook":null,"address":"Konyaaltı · Antalya · Türkiye"},"summary":"Tantalya Dental Clinic is a family-run boutique clinic in Antalya, Turkey, specializing in implant and aesthetic dentistry with an anti-overtreatment philosophy. The clinic offers multi-lingual patient coordination and features a lead dentist who personally oversees each patient's journey from first contact to final fit.","strengths":["Family heritage since 1980","Anti-overtreatment philosophy","Lead dentist walks every patient","Multi-lingual patient consultants","High Google rating (4.8★, 367 reviews)","On-site CBCT and digital workflow","ISO certifications listed"],"weaknesses":["No prices published","No dentist licence numbers","No aftercare instructions","No emergency procedures","No review recency or responses","No structured data"],"couldNotVerify":[],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":96,"google":59},"sources":[{"id":"s-site","url":"https://tantalya.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/tantalya.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":92,"reviewer":{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":164,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Dilan Najat Abdah","gdc":"268189"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":155,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":96}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":"Ministry of Health Authorized · ST-2095","facilityAddress":"Konyaaltı · Antalya · Türkiye","facilityAddressPrecision":"city","namedClinicians":["Dr. Taha Tanrıverdi","Dr. Seda Girgin","Dr. Ayfer Yılmaz Sertel","Dr. Deniz Dursun Cin","Dr. Yunus Emre Nehir","Dr. Görkem Şerif Karaman"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":19,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentica-international","name":"Dentica International","city":"İstanbul","domain":"denticainternational.com","website":"https://denticainternational.com","composite":28.9,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":16.94,"info":13,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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Istanbul.","source":"https://www.trustpilot.com/reviews/6967ab83bf071b80e6f06143","reviewerCountry":null},{"id":"I3","date":"2025-07-20","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported traveling 600 km for an appointment in Paris that was not honored, with no response from the clinic representative.","source":"https://www.trustpilot.com/reviews/687c1a25a6fb81004e878e7f","reviewerCountry":null},{"id":"I4","date":"2025-05-16","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":6.74,"summary":"The patient reported receiving 18 E-max veneers that differed from the approved mockup, with a shifted midline and unnatural bite, followed by pressure to accept cementation while numb, refusal of refund, and removal of one veneer with chipping of another, resulting in sensitivity, headaches, and jaw discomfort.","source":"https://www.trustpilot.com/reviews/68274e2b84c111d11b26c873","reviewerCountry":null},{"id":"I5","date":"2025-03-06","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.42,"summary":"The patient reported poor communication about appointments and procedures, and a discrepancy between promised and actual number of whitening sessions.","source":"https://www.trustpilot.com/reviews/67ca0ebd108745c2040dfea6","reviewerCountry":null},{"id":"I6","date":"2025-02-24","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":6.74,"summary":"The patient reported an implant bridge that was improperly designed, leaving a gap at the gumline and visible cement, requiring replacement.","source":"https://www.trustpilot.com/reviews/67bc8a7751cf8fe94a032a28","reviewerCountry":null},{"id":"I7","date":"2026-06-15","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.63,"summary":"The patient reported that the clinic provided quotes without requesting panoramic X-rays, then charged additional fees upon arrival and refused to complete treatment unless paid, with the quote confirmed as a scam by a lawyer.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSNloxb3pibW80VnpsamMzaHpjM1ZMUTNSNlZHYxAB!2m1!1s0x0:0x7b214eb179504da8!3m1!1s2@1:CAIQACodChtycF9oOlR6Z1ozbmo4Vzljc3hzc3VLQ3R6VGc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations 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(2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation 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The clinic emphasizes modern technology and over 20 years of experience, with a multilingual website targeting international patients.","strengths":["Multilingual website","Clear contact details","Wide range of services listed","Free consultation offered","International patient focus"],"weaknesses":["No prices published","No dentist specializations listed","No operating licence verifiable","No aftercare instructions visible"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://denticainternational.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/denticainternational.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":93,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":165,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Brandon Reza Nejaty","gdc":"82664","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Atakoy Towers No:20 B Block, 34158 Bakırköy/İstanbul","facilityAddressPrecision":"city","namedClinicians":["Dr. Enver Öztürk","Dr. Emine Güllük Öztürk"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":7,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"ctg-ag-z-ve-dis-sagl-g-merkezi","name":"CTG Ağız ve Diş Sağlığı Merkezi","city":"Izmir","domain":"ctg.dental","website":"https://ctg.dental","composite":28.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":15.8,"info":13,"price":0,"licensing":0,"capability":3.5,"aftercare":0,"reputation":0,"comms":2.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":3.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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a long-term former patient in pain.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZaHNMT1NBEAE!2m1!1s0x0:0x6b72b8bbc1b59254!3m1!1s2@1:CIHM0ogKEICAgMCYhsLOSA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-04-11","severity":"S2","category":"HY","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.4,"summary":"The patient reported concerns about inexperienced staff and poor hygiene at the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sWE9XTlNTRUpaVGpkV2QyeEpZMjFFWkRKUGJVRRAB!2m1!1s0x0:0x6b72b8bbc1b59254!3m1!1s2@1:CAIQACodChtycF9oOnlXOWNSSEJZTjdWd2xJY21EZDJPbUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-11-27","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported that temporary dental retainers for her 8-year-old daughter broke within months and the clinic demanded full price for retreatment, leaving treatment unfinished.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsdmNrWldMVWgyTjJkT2QxOU5jbVJ5ZWxJelJtYxAB!2m1!1s0x0:0x6b72b8bbc1b59254!3m1!1s2@1:CAIQACodChtycF9oOllvckZWLUh2N2dOd19NcmRyelIzRmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-08-19","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported dissatisfaction with implant treatment, requiring multiple visits and doctor changes, and inability to obtain elastics for implants.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wS1dsVXlVbXBxVWpSUlkwNWhSVVpYV2s5YVExRRAB!2m1!1s0x0:0x6b72b8bbc1b59254!3m1!1s2@1:CAIQACodChtycF9oOnpKWlUyUmpqUjRRY05hRUZXWk9aQ1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-08-19","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported disrespectful communication from the dentist and being charged more than the agreed price for orthodontic 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dataset.","confidenceGrade":"D","qualifiedComplaints":3,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"denta-c-nar","name":"Denta Çınar","city":"Izmir","domain":"dentacinar.com","website":"https://dentacinar.com","composite":27.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":16.8,"info":11.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":3.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":16.8,"qualified":10,"serious":3,"critical":0,"incidents":[{"id":"I1","date":"2026-05-17","severity":"S2","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.84,"summary":"The patient reported a negative experience and warned against losing healthy teeth at the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CS1Uxb3lSbVJHYkMxMWJuWXlaamRQZDBKWWFuYxAB!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CAIQACodChtycF9oOnBKU1oyRmRGbC11bnYyZjdPd0JYanc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-05-06","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported that a root canal and filling resulted in increased pain and may require extraction.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WeVJ6RmlOVzlHVkU1SVYxUm5hVmt6TUcxVE9WRRAB!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CAIQACodChtycF9oOmVyRzFiNW9GVE5IV1RnaVkzMG1TOVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2025-11-18","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient complained about unprofessional and unhygienic front desk staff, but did not comment on dental treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5WFZqUm9Xa1V0V2kxcVFtNHhOSFpEY1RKMldWRRAB!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CAIQACodChtycF9oOl9XVjRoWkUtWi1qQm4xNHZDcTJ2WVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-03-19","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":2.65,"summary":"The patient reported that the dentist attempted a filling over three sessions but could not complete it, charged for the unfinished work, and only refunded part after complaint.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3MGFfMzd3RRAB!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CIHM0ogKEICAgMCw0a_37wE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2024-10-31","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported that the pediatric dentist lacked child-friendly communication and environment, causing distress.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYLS1LQTN3RRAB!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CIHM0ogKEICAgIDX--KA3wE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2024-08-23","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.13,"summary":"The patient reported general dissatisfaction with the dental clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3cXRQZTlRRRAB!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CIHM0ogKEICAgID7qtPe9QE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2024-08-07","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":2.65,"summary":"The patient reported a filling that fell out immediately and a replacement appointment where staff failed to calm the child, causing distress.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURibFpLUGFBEAE!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CIHM0ogKEICAgIDblZKPaA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2024-07-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported food trapping around four dental implants and lack of follow-up care.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiOUlLR0x3EAE!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CIHM0ogKEICAgICb9IKGLw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2024-02-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.62,"summary":"The patient reported that his wife's teeth and gums were damaged and ruined after treatment years ago, requiring corrective work from multiple dentists, and that a follow-up intervention was only temporary.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkOTdfdmRREAE!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CIHM0ogKEICAgICd97_vdQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2023-07-08","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.49,"summary":"The patient reported a root canal treatment performed by Dr. Melek that caused severe swelling and plans to file a complaint.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKd0tmRzVBRRAB!2m1!1s0x0:0x9db13d5ea0fce171!3m1!1s2@1:CIHM0ogKEICAgIDJwKfG5AE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"yes","points":2,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"partial","points":1,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"no","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"partial","points":1,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"partial","points":0.5,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"partial","points":0.25,"max":0.5}]},"redFlags":[{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"3 serious (S3) complaints on record within the window."}],"redPenalty":-4,"licence":null,"dentists":[],"contact":{"phone":"+90 (232) 248 18 88","whatsapp":null,"email":null,"facebook":null,"address":null},"summary":"Denta Çınar Ağız ve Diş Polikliniği, İzmir'de ağız ve diş sağlığı hizmeti sunan bir kliniktir. Web sitesinde tedaviler, hekimler ve iletişim bilgileri yer almakta olup, randevu talebi ve sanal tur imkanı sunulmaktadır.","strengths":["Web sitesi çalışıyor ve bilgi veriyor","Tedavi listesi mevcut","İletişim telefonu ve randevu talebi var","Sanal tur mevcut","Çok dilli seçenekler (TR, EN, DE, RU)"],"weaknesses":["Hekim isimleri ve uzmanlıkları listelenmemiş","Adres ve harita yok","Fiyat bilgisi yok","İngilizce içerik sınırlı","Lisans ve sertifika bilgisi yok","Hasta sonrası bakım talimatı yok"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":40,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":5,"usableVolume":8,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":28},"sources":[{"id":"s-site","url":"https://dentacinar.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentacinar.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":168,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":28,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":28}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":10,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"baydent","name":"Baydent","city":"Istanbul","domain":"baydent.com.tr","website":"https://baydent.com.tr","composite":26.9,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":11.87,"info":13,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":11.87,"qualified":10,"serious":3,"critical":0,"incidents":[{"id":"I1","date":"2026-06-09","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that a male dentist reattached a front tooth incorrectly, causing pain and misalignment, and dismissed concerns, leading to unresolved distress.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCaGNsTlJSMUp0YmtKclJUSkZValE0VWpsWVJuYxAB!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CAIQACodChtycF9oOjBhclNRR1JtbkJrRTJFUjQ4UjlYRnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-04-12","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported painful tartar removal and anesthetic injection, water splashing into eyes, and unsterile conditions, leading to abandonment of planned filling.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NNFRqUlllVGN6T0dreVQxZHZWMjB6TmxGRlJtYxAB!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CAIQACodChtycF9oOmM4TjRYeTczOGkyT1dvV20zNlFFRmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-02-17","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported that 3 out of 5 crowns made 2 years ago have been lost.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKajZYaGtRRRAB!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CIHM0ogKEICAgIDJj6XhkQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-12-08","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"probable","resolution":"unresolved","penalty":0.31,"summary":"The patient reported persistent pain after treatment and that the clinic could not find a solution.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKQmFGcHJiWEUyWDNjNFJrSm1lV1Z2ZGxseFRsRRAB!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CAIQACodChtycF9oOlJBaFprbXE2X3c4RkJmeWVvdllxTlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-10-29","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported burnt gums and lips during teeth whitening, performed by a shaking trainee, with the dentist absent most of the time, and the clinic refused a discount.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwTlEydEpURVJsWWtwcGIxaGxZWEpWZUV4VU9XYxAB!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CAIQACodChtycF9oOlpNQ2tJTERlYkppb1hlYXJVeExUOWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-06-23","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported a broken brace during orthodontic treatment and difficulty scheduling a timely repair appointment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SVVIxbE1jM1JqYjFKSVltUnVlSG8xU2tKbldHYxAB!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CAIQACodChtycF9oOmRUR1lMc3Rjb1JIYmRueHo1SkJnWGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-06-18","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported persistent pain for three months after root canal treatment, fillings, crowns, and tartar removal, and was asked to pay again for retreatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSR1lsUTRTMlZTY25FNWJURjZja2QwWkd0VVVuYxAB!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CAIQACodChtycF9oOlRGYlQ4S2VScnE5bTF6ckd0ZGtUUnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-04-01","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that a dental implant and other restorations cracked or broke within a year, despite paying extra for quality work.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwcnZ5ZUN3EAE!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CIHM0ogKEICAgIDprvyeCw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2025-03-19","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported a root canal treatment where the dentist did not explain the procedure, blamed the patient, and showed poor sterility practices by using the same glove to touch surfaces and then the patient's mouth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3Z2Nydk5REAE!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CIHM0ogKEICAgMCwgcrvNQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-02-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that treatments failed within a year, requiring redo procedures, and complained about low-quality materials, high prices, and lack of discounts.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNneVpxR2hBRRAB!2m1!1s0x0:0x8a8b0be44869f30c!3m1!1s2@1:CIHM0ogKEICAgMCgyZqGhAE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"partial","points":1,"max":2},{"id":"info_address","label":"Address & map 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The clinic claims a 4.9 Google rating with over 540 reviews and promotes cost savings compared to US/Europe.","strengths":["English-speaking staff","VIP welcome and transfer","High Google rating (4.9)","International patient coordination"],"weaknesses":["No dentist names or specializations listed","No prices published","No operating licence or registration details","No aftercare or emergency protocols mentioned"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://perladentalclinic.co.uk","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/perladentalclinic.co.uk","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":96,"reviewer":{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":170,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Gita Goudarzi Nejad","gdc":"229301"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Antalya, Turkey","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":5,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentafix","name":"Dentafix","city":"Izmir","domain":"dentafix.com.tr","website":"https://dentafix.com.tr","composite":26.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":15.27,"info":10,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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antibiotics.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkbk1sTmxiRTFXWVY5cWJITnljVUZrYWpkRVZuYxAB!2m1!1s0x0:0xa67dcd312d5e96ca!3m1!1s2@1:CAIQACodChtycF9oOjdnMlNlbE1WYV9qbHNycUFkajdEVnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-03-04","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that their mother's implant broke within two years and the clinic has not provided the implant brand for follow-up care.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5VU56bEdRakJuUWpWTFFWSlZTR0ZZU1RNME9VRRAB!2m1!1s0x0:0xa67dcd312d5e96ca!3m1!1s2@1:CAIQACodChtycF9oOk9UNzlGQjBnQjVLQVJVSGFYSTM0OUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-01-11","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported two crowns detaching within 9 months of placement.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OVmVHNUhSUzFPYkc5RmIxQnlVbTVzUmpaUlVtYxAB!2m1!1s0x0:0xa67dcd312d5e96ca!3m1!1s2@1:CAIQACodChtycF9oOnNVeG5HRS1ObG9Fb1ByUm5sRjZRUmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-11-11","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.63,"summary":"The patient reported unexpected additional costs at Dentfix Clinic after arriving for treatment, leading to cancellation and seeking care elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25NNFZsZE9TM0JGTFhwMlFsSjVNSEZRWkdOb05uYxAB!2m1!1s0x0:0xa67dcd312d5e96ca!3m1!1s2@1:CAIQACodChtycF9oOnM4VldOS3BFLXp2QlJ5MHFQZGNoNnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-07-25","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.13,"summary":"The patient reported only bad experiences at the clinic without providing specific details.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wSllqSjFkblpvWVRKcGN6ZFlhRTlsTVZkc2VYYxAB!2m1!1s0x0:0xa67dcd312d5e96ca!3m1!1s2@1:CAIQACodChtycF9oOnpJYjJ1dnZoYTJpczdYaE9lMVdseXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-05-13","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":2.12,"summary":"The patient reported disorganized scheduling, a lab tooth breaking during placement, and the clinic suggesting an extended stay without considering the patient's age and health conditions.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLT3luN3ZwbHIycXR3RRAB!2m1!1s0x0:0xa67dcd312d5e96ca!3m1!1s2@1:CIHM0ogKEKOyn7vplr2qtwE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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The site provides contact details, a free consultation option, and mentions a high trust score, but lacks specific pricing and dentist information.","strengths":["Comprehensive list of treatments","Clear contact and address","Free online consultation offered","Multilingual site (EN, TR, DE)","WhatsApp and messaging available"],"weaknesses":["No dentist names or specializations listed","No prices published","No operating licence or certifications shown","No aftercare or emergency protocols documented","No structured data or machine-readable identity"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":27,"google":60},"sources":[{"id":"s-site","url":"https://dentafix.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentafix.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":171,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Gita Goudarzi Nejad","gdc":"229301","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":87,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":27}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Aksoy Mah. 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"vera-smile-dental-clinic","name":"Vera Smile Dental Clinic","city":"İstanbul","domain":"verasmile.com","website":"https://verasmile.com","composite":25.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":25.58,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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fainting.","source":"https://www.trustpilot.com/reviews/69cad29b6e5768e262e04c16","reviewerCountry":null},{"id":"I3","date":"2025-02-12","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.5,"summary":"The patient reported poor customer service and communication issues during pre-treatment online consultations, with concerns about how complaints were handled.","source":"https://www.trustpilot.com/reviews/67accb7d2f9b79264adc7948","reviewerCountry":null},{"id":"I4","date":"2026-06-18","severity":"S1","category":"MK","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.06,"summary":"The patient reported that the clinic is greedy and only interested in intensive treatments.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFek5IVnpSbkV0ZVV3MUxUSTNjRlpaVmpGT1JHYxAB!2m1!1s0x0:0xfa0ec8c20b31d101!3m1!1s2@1:CAIQACodChtycF9oOjEzNHVzRnEteUw1LTI3cFZZVjFORGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-06-05","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported a price discrepancy between verbal and written quotes from a consultant, and the clinic did not respond to a request for a new consultant.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWcVlWRjBTRU56WHpsWFMweHFjRmRsYkRsRVEyYxAB!2m1!1s0x0:0xfa0ec8c20b31d101!3m1!1s2@1:CAIQACodChtycF9oOlVqYVF0SENzXzlXS0xqcFdlbDlEQ2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-03-25","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported poor communication and unanswered questions before treatment, leading to loss of trust.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsRk9VTlJXVUU1TVVKTmNqQllaRUowU2pSVmQwRRAB!2m1!1s0x0:0xfa0ec8c20b31d101!3m1!1s2@1:CAIQACodChtycF9oOklFOUNRWUE5MUJNcjBYZEJ0SjRVd0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-02-16","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported that Vera Smile recommended an All-on-6 procedure extracting all teeth based on photos, contradicting their US dentist's plan for selective extractions and restorations.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21salFXaGZkMmg1YmtOUWNFZzRNbU5tWTJsSmVHYxAB!2m1!1s0x0:0xfa0ec8c20b31d101!3m1!1s2@1:CAIQACodChtycF9oOmljQWhfd2h5bkNQcEg4MmNmY2lJeGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2026-02-04","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported rude and condescending customer service responses when attempting to contact the dental center.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sTlVGOXJYelpLVkVwVGNXeEVNMEp5ZVRscWQxRRAB!2m1!1s0x0:0xfa0ec8c20b31d101!3m1!1s2@1:CAIQACodChtycF9oOmlNUF9rXzZKVEpTcWxEM0JyeTlqd1E%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"unverified","points":0,"max":2},{"id":"info_address","label":"Address & map 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dent-universal","name":"Dent Üniversal","city":"Izmir","domain":"clinicdentuniversal.com","website":"https://clinicdentuniversal.com","composite":23.4,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":23.4,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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provider.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNENDV5YmxnRRAB!2m1!1s0x0:0x43bb429949b884b2!3m1!1s2@1:CIHM0ogKEICAgICD45yblgE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2022-11-04","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.92,"summary":"The patient reported being pressured to extract a tooth and get an implant, but another clinic successfully performed root canal treatment, saving the tooth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtbnFQSTZnRRAB!2m1!1s0x0:0x43bb429949b884b2!3m1!1s2@1:CIHM0ogKEICAgIC-nqPI6gE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"bahar-dogan-dental-clinic","name":"Bahar Doğan Dental Clinic","city":"Istanbul","domain":"bahardogan.com","website":"https://bahardogan.com","composite":21.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":5.3,"info":12,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":4,"comms":4.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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veneers.","source":"https://www.trustpilot.com/reviews/6a51a2931b0a202c366a1654","reviewerCountry":null},{"id":"I3","date":"2026-04-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported veneers with discoloration, poor fit, wrong color, infected gums, and possible nerve damage, requiring corrective treatment elsewhere.","source":"https://www.trustpilot.com/reviews/69dd4dd1c44ed281939ad4fa","reviewerCountry":null},{"id":"I4","date":"2025-12-07","severity":"S2","category":"CN","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.63,"summary":"The patient reported that the clinic provided no warranty and required them to pay for aftercare medications themselves.","source":"https://www.trustpilot.com/reviews/6935b3307207b0cd5c0edde2","reviewerCountry":null},{"id":"I5","date":"2025-11-06","severity":"S2","category":"MK","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.3,"summary":"The patient reported a cracked tooth after 5 months and alleged the clinic's lifetime guarantee was false, with no response from the clinic.","source":"https://www.trustpilot.com/reviews/690cd253b04163df1dbf6ada","reviewerCountry":null},{"id":"I6","date":"2025-09-10","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.34,"summary":"The patient reported unprofessional staff, poor communication, and high fees without promised results at Dr. Bahar Dogan Dental 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credentials.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGTFRGSlVkRkJDYkhabVpFUlJkMWhLTVZjdGVYYxAB!2m1!1s0x0:0x34af1d5f4ce29e1!3m1!1s2@1:CAIQACodChtycF9oOkFLTFJUdFBCbHZmZERRd1hKMVcteXc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentafly","name":"DentaFLY","city":"Antalya","domain":"dentafly.com","website":"https://dentafly.com","composite":21.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":7.48,"info":8.5,"price":4,"licensing":3,"capability":0,"aftercare":0,"reputation":0,"comms":4.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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years.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xYVQwaFRhRlJ3TkRWMllURXhUWEJEYlhwME4wRRAB!2m1!1s0x0:0x33902862fc68b64f!3m1!1s2@1:CAIQACodChtycF9oOm1aT0hTaFRwNDV2YTExTXBDbXp0N0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-01-10","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.99,"summary":"The patient reported receiving cheap Israeli implants instead of European ones, causing permanent issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmaThHWTRRRRAB!2m1!1s0x0:0x33902862fc68b64f!3m1!1s2@1:CIHM0ogKEICAgIDfi8GY4QE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"magic-smile-turkey","name":"Magic Smile Turkey","city":"Antalya","domain":"magicsmileturkey.com","website":"https://magicsmileturkey.com","composite":19.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":10,"price":6,"licensing":2.5,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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offered.","source":"https://www.trustpilot.com/reviews/683c20bda423a9578f3af23d","reviewerCountry":null},{"id":"I7","date":"2025-05-31","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported a vertical crack in a lower crown and chipping issues, with disputed warranty and repair claims.","source":"https://www.trustpilot.com/reviews/683a5fb2f395eb408def4057","reviewerCountry":null},{"id":"I8","date":"2026-06-24","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.63,"summary":"The patient reported being misled about insurance coverage, resulting in unexpected out-of-pocket costs and cancellation of appointments.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWNFRFTk1VMEoyTUZZd01qVlVlbXA2VWxWZlgzYxAB!2m1!1s0x0:0x2d1bffc12eae1ed4!3m1!1s2@1:CAIQACodChtycF9oOlV4TENMU0J2MFYwMjVUemp6UlVfX3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2026-06-14","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported a dental cleaning and filling performed without anesthesia or proper preparation, resulting in gum injury and a rough filling, with the dentist expressing no guarantee of longevity.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCVFlXNXhRVGs1ZFRoR1pWSXliWFpCWWpadWJrRRAB!2m1!1s0x0:0x2d1bffc12eae1ed4!3m1!1s2@1:CAIQACodChtycF9oOlBTYW5xQTk5dThGZVIybXZBYjZubkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2026-04-06","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported a tooth breaking 2 years and 3 days after the first appointment, requiring multiple returns for damage within the first 2 years, and was told it was no longer under warranty.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWaVZtdFplRmcwY2tSZmRXRldMVkl5TkU1MFZYYxAB!2m1!1s0x0:0x2d1bffc12eae1ed4!3m1!1s2@1:CAIQACodChtycF9oOkViVmtZeFg0ckRfdWFWLVIyNE50VXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2025-12-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported multiple sets of poor-quality bridges that broke or chipped, bite issues affecting eating and speech, infections, and being blacklisted from the associated hotel.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaalNsTXhSaTAwVVc1cWQyMVdWbmhTU0Zwd1NGRRAB!2m1!1s0x0:0x2d1bffc12eae1ed4!3m1!1s2@1:CAIQACodChtycF9oOlZjSlMxRi00UW5qd21WVnhSSFpwSFE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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The site provides price lists, contact details, and mentions authorization by the Turkish Ministry of Health, but lacks individual dentist names and specializations.","strengths":["Comprehensive list of treatments","Price lists available","Multiple contact channels including WhatsApp","English language site","Address and map provided","Online consultation request"],"weaknesses":["No dentist names or specializations listed","No individual dentist licence numbers","No specific prices for implants, crowns, or consultation","No verifiable operating licence number","No information on imaging, surgical capability, or sterilisation","No aftercare instructions or cross-border procedures"],"couldNotVerify":["International Health Tourism authorisation (where marketed to intl patients)","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://magicsmileturkey.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/magicsmileturkey.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":101,"reviewer":{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":177,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Dilan Najat Abdah","gdc":"268189"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":"Republic of Türkiye Ministry of Health authorization mentioned but no specific licence number","facilityAddress":"Güzeloba Mahallesi, Barınaklar Bulvarı No:131/1 Muratpaşa, 07230, Antalya, Turkey","facilityAddressPrecision":"full","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":11,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"new-look-smile","name":"New Look Smile","city":"Antalya","domain":"newlooksmile.com","website":"https://newlooksmile.com","composite":19.2,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":21.23,"info":2,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"no","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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cost.","source":"https://www.trustpilot.com/reviews/69674867625fbe43db647a9d","reviewerCountry":null},{"id":"I3","date":"2026-01-12","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported 20 crowns causing pain, inflammation, and abscess within a month, requiring corrective treatment in the UK at £8000.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkMFpYSkZRalJzZFRKcExUWldha3g2UzJORE5HYxAB!2m1!1s0x0:0x348a7ee6f3d6c755!3m1!1s2@1:CAIQACodChtycF9oOld0ZXJFQjRsdTJpLTZWakx6S2NDNGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-12-16","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported two teeth falling out, bleeding gums, and gum recession after treatment 18 months ago, with a British dentist attributing the issues to poor fitting.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oRk56VjZTM0kyV2tsM1VHdGtOVXQ2VHpoYVRsRRAB!2m1!1s0x0:0x348a7ee6f3d6c755!3m1!1s2@1:CAIQACodChtycF9oOnhFNzV6S3I2Wkl3UGtkNUt6TzhaTlE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"no","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"no","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"no","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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No clinic information, services, or contact details are available.","strengths":[],"weaknesses":["Website not functional","No clinic information","No contact details","No services listed","No dentist names or specializations","No pricing information","No address or map","No structured data","Not indexable"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","English spoken","Usable messaging / WhatsApp channel","Pre-visit online consultation","International-patient coordination","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://newlooksmile.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/newlooksmile.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":102,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":178,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":4,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"secil-dental-clinic","name":"Seçil Dental Clinic","city":"Antalya","domain":"secildentalclinic.com","website":"https://secildentalclinic.com","composite":18.4,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":11.85,"info":8.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":2},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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chewing.","source":"https://www.trustpilot.com/reviews/69ff46114f74d0528bee6548","reviewerCountry":null},{"id":"I3","date":"2026-05-09","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported multiple fractures of implant-supported prostheses within months of fitting, requiring repeated replacements and causing ongoing jaw discomfort and functional issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tzd1ZHaFpjekJrWDBJeGEyd3pWbmRmWkRWSk9HYxAB!2m1!1s0x0:0xbf5679d2cc74adad!3m1!1s2@1:CAIQACodChtycF9oOkswVGhZczBkX0Ixa2wzVndfZDVJOGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-03-24","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported implants with professionalism issues, language barriers, unsanitary hotel conditions, and aggressive responses from the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5eFVFOTBiRUZGUVcweGVYTllVeTF0YmpsVGExRRAB!2m1!1s0x0:0xbf5679d2cc74adad!3m1!1s2@1:CAIQACodChtycF9oOk9xUE90bEFFQW0xeXNYUy1tbjlTa1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-02-11","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported a crown that came loose four times, requiring reattachment, and was told the underlying tooth was left too small, causing fear of dentists and dissatisfaction.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoWkxUaFpNRlZtWVZGeE5WUjNMV1ZDTTI1bVEyYxAB!2m1!1s0x0:0xbf5679d2cc74adad!3m1!1s2@1:CAIQACodChtycF9oOlhZLThZMFVmYVFxNVR3LWVCM25mQ2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-10-05","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported persistent sensitivity after a tartar removal and general check, and felt the dentist only offered zirconium treatment without addressing the issue.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwZmNXRjFXbHBZVmxkd2FHYzNVWFY2WldsaFdYYxAB!2m1!1s0x0:0xbf5679d2cc74adad!3m1!1s2@1:CAIQACodChtycF9oOlpfcWF1WlpYVldwaGc3UXV6ZWlhWXc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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It mentions dental treatments and implants but provides no details on services, prices, or dentist credentials.","strengths":["English-language site","Address provided","Cookie policy transparency"],"weaknesses":["No dentist names or specializations","No service list or prices","No contact details beyond address","No operating licence or registrations","No clinical capabilities or aftercare info","No reviews or ratings"],"couldNotVerify":[],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://secildentalclinic.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/secildentalclinic.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":103,"reviewer":{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":179,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Weaam Elmahi Ballal","gdc":"248628","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Natalie Ball","gdc":"244127"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Yenigün Mahallesi Yunus Emre Caddesi No:83D Muratpaşa/ANTALYA","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"attelia-dental","name":"Attelia Dental","city":"Antalya","domain":"atteliadental.com","website":"https://atteliadental.com","composite":17.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":5.06,"info":9.5,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":5.06,"qualified":8,"serious":5,"critical":0,"incidents":[{"id":"I1","date":"2026-05-23","severity":"S3","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.02,"summary":"The patient reported agreeing on a price of 400 for treatment, but the clinic charged 1200, treated the wrong area, and left them with pain and broken teeth.","source":"https://www.trustpilot.com/reviews/6a11fde2b23261c8ce2aa033","reviewerCountry":null},{"id":"I2","date":"2026-03-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that during implant fitting, the dentist applied excessive force causing pain, the bridge required three attempts and had an incorrect bite, and the clinic did not allow time to test the restoration before departure.","source":"https://www.trustpilot.com/reviews/69b70f1887631f834f3ad05b","reviewerCountry":null},{"id":"I3","date":"2025-11-21","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported that the clinic changed the agreed price for zirconium crowns from 5,800 € to 8,000 € upon arrival, resulting in financial loss for flights.","source":"https://www.trustpilot.com/reviews/6920567bbd9d546fe0f386f5","reviewerCountry":null},{"id":"I4","date":"2025-11-06","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported being quoted one price in London but then being asked to pay double upon arrival in Turkey, resulting in wasted time and money.","source":"https://www.trustpilot.com/reviews/690c2691e1eae3748c8d50b7","reviewerCountry":null},{"id":"I5","date":"2025-10-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported poorly fitted crowns, multiple root canals in one hour, ongoing pain, loose crowns with bad odor, and refusal to provide a tax claim form.","source":"https://www.trustpilot.com/reviews/68fa113960d847dcb5483e7f","reviewerCountry":null},{"id":"I6","date":"2025-09-24","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported crowns with poor color match and discomfort, requiring redo, and felt rushed due to pre-flight scheduling.","source":"https://www.trustpilot.com/reviews/68d4659c14c8fa653a09e9c3","reviewerCountry":null},{"id":"I7","date":"2025-06-22","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported six implants with crowns that cracked and fell out within months, requiring additional expense for corrective treatment.","source":"https://www.trustpilot.com/reviews/685857a5e5c97441a3fd19ea","reviewerCountry":null},{"id":"I8","date":"2025-06-05","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.5,"summary":"The patient reported severe pain during impression taking for dentures, with the surgeon using excessive force and causing cutting, and was left without temporary dentures for 10 weeks.","source":"https://www.trustpilot.com/reviews/68415c297847a77632f997f0","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene 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reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"yes","points":1,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"5 serious (S3) complaints on record within the window."}],"redPenalty":-4,"licence":null,"dentists":[],"contact":{"phone":"+90 541 312 50 24","whatsapp":"+90 541 312 50 24","email":null,"facebook":null,"address":"Antalya"},"summary":"Attelia Dental Turkey is an award-winning dental clinic in Antalya offering a range of treatments including implants, veneers, crowns, and Hollywood smile makeovers. The clinic emphasizes innovative technology, in-house laboratories, and a patient-centered approach with free quotes and multilingual support.","strengths":["Multilingual website","WhatsApp/Viber contact","Free online consultation","International patient coordination","Detailed treatment descriptions"],"weaknesses":["No dentist names or specializations listed","No prices published","No operating licence or registration details","No aftercare instructions or documentation mentioned","No review authenticity or recency information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://atteliadental.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/atteliadental.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":104,"reviewer":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":180,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Natalie Ball","gdc":"244127","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Antalya","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":8,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentakademi","name":"Dentakademi","city":"Istanbul","domain":"dentakademi.com.tr","website":"https://dentakademi.com.tr","composite":17,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":15,"price":0,"licensing":0,"capability":2,"aftercare":0,"reputation":6,"comms":4},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":11,"serious":4,"critical":2,"incidents":[{"id":"I1","date":"2026-01-15","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":31.2,"summary":"The patient reported speech loss after a wrong wisdom tooth extraction, requiring pain management treatment and incurring significant costs.","source":"https://www.trustpilot.com/reviews/6968a364d5c9ac0dc741bcd8","reviewerCountry":null},{"id":"I2","date":"2025-03-15","severity":"S4","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":32.64,"summary":"The patient reported nerve damage from treatment, requiring two years of medication and ongoing legal action against the clinic.","source":"https://www.trustpilot.com/reviews/67d578dbc30ed9048e0e25e3","reviewerCountry":null},{"id":"I3","date":"2025-02-20","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported extraction of 7 healthy teeth and poorly fitted implants/bridge, with ignored complaints about temporary prosthesis color mismatch.","source":"https://www.trustpilot.com/reviews/67b72d474e311294a79edcb3","reviewerCountry":null},{"id":"I4","date":"2024-05-17","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.98,"summary":"The patient reported that the clinic quoted a price via WhatsApp, then tripled it upon arrival in Istanbul, causing financial loss for travel expenses.","source":"https://www.trustpilot.com/reviews/66473151738f9694f4f8a97e","reviewerCountry":null},{"id":"I5","date":"2024-03-23","severity":"S1","category":"PR","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":0.13,"summary":"The patient reported a bait-and-switch pricing tactic where the quoted price increased by 30% after a lengthy consultation, and suspected fake positive reviews.","source":"https://www.trustpilot.com/reviews/65fede078ac1f3c5090ba763","reviewerCountry":null},{"id":"I6","date":"2026-07-02","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported being kept waiting for 1.5 hours without information and left without treatment due to poor organizational quality.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKR1ExSTJWamRTZVRoV2VFTnBSVzFKY1hkSmRtYxAB!2m1!1s0x0:0xe017083cf50c51d2!3m1!1s2@1:CAIQACodChtycF9oOlJGQ1I2VjdSeThWeENpRW1JcXdJdmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-06-12","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported root canal treatments on two children that failed within months, requiring extractions, and alleged the clinic solicited positive reviews.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kR2VUTjFkWEl6YTBwaGJtVk1iVUk1ZVZSWGQxRRAB!2m1!1s0x0:0xe017083cf50c51d2!3m1!1s2@1:CAIQACodChtycF9oOndGeTN1dXIza0phbmVMbUI5eVRXd1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2026-06-04","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that 8 implants and implant-supported prostheses became useless after treatment at Dent Academy.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSaVJsRTFNemxCY1ZGTVVEbFlVVU5sTVROZk0yYxAB!2m1!1s0x0:0xe017083cf50c51d2!3m1!1s2@1:CAIQACodChtycF9oOjRiRlE1MzlBcVFMUDlYUUNlMTNfM2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2026-06-03","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.42,"summary":"The patient reported unfriendly reception from information desk staff.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnMGNIVlNSMUpEVVZwU1JXdFdibVJtTlRBelowRRAB!2m1!1s0x0:0xe017083cf50c51d2!3m1!1s2@1:CAIQACodChtycF9oOkg0cHVSR1JDUVpSRWtWbmRmNTAzZ0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2026-05-25","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported feeling anxious and uncomfortable due to a dentist's condescending tone and remarks during orthodontic consultations, leading them to abandon treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oalduRXhkbEpLZEhndE9XNTVNbTVDTm5vM1pVRRAB!2m1!1s0x0:0xe017083cf50c51d2!3m1!1s2@1:CAIQACodChtycF9oOmhjWnExdlJKdHgtOW55Mm5CNno3ZUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2026-05-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported zirconium crowns that fell out, causing gum damage and requiring corrective treatment elsewhere, with no receipt provided.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kWVpuZFVVbkJqUm5WQ2VWcFlVWG93ZVVaelpHYxAB!2m1!1s0x0:0xe017083cf50c51d2!3m1!1s2@1:CAIQACodChtycF9oOndYZndUUnBjRnVCeVpYUXoweUZzZGc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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(verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare 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consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"high","label":"Critical safety complaint on record","points":-6,"reason":"2 critical (S4) patient complaint(s) documented."},{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"4 serious (S3) complaints on record within the window."}],"redPenalty":-10,"licence":null,"dentists":[{"name":"Dt. Umur ARIKAN","specialization":"Oral Diagnoz","licenceNo":null},{"name":"Dt. Göker TAŞKINSU","specialization":null,"licenceNo":null}],"contact":{"phone":"444 88 91","whatsapp":"+90 537 525 77 66","email":null,"facebook":null,"address":"Bağlarbaşı Mah. Atatürk Cad. No:122 Maltepe/İstanbul"},"summary":"DentAkademi is a dental clinic in Maltepe, Istanbul, offering a wide range of services including implants, orthodontics, and cosmetic dentistry. The clinic has multilingual support and is open 7 days a week, with a strong online presence and positive patient reviews.","strengths":["Multilingual website (English, Arabic, French, Russian, Chinese)","Wide range of services listed","Contact details including WhatsApp","Positive patient reviews with high rating","International accreditations mentioned"],"weaknesses":["No prices published","No dentist licence numbers","No aftercare instructions visible","No emergency procedures mentioned","No structured data evident"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Pre-visit online consultation","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://dentakademi.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentakademi.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":105,"reviewer":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":181,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Bağlarbaşı Mah. Atatürk Cad. No:122 Maltepe/İstanbul","facilityAddressPrecision":"city","namedClinicians":["Dt. Umur ARIKAN","Dt. Göker TAŞKINSU"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":11,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dci-dental-clinic-fethiye","name":"DCI Dental Clinic Fethiye","city":"Fethiye","domain":"dcident.com","website":"https://dcident.com","composite":15,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":18.98,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":18.98,"qualified":11,"serious":5,"critical":0,"incidents":[{"id":"I1","date":"2024-12-02","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.09,"summary":"The patient reported that the clinic did not honor a guarantee.","source":"https://www.trustpilot.com/reviews/674df770eb8005b07fb974f7","reviewerCountry":null},{"id":"I2","date":"2024-11-25","severity":"S3","category":"FI","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":3.12,"summary":"The patient reported that after paying for implants and bone grafting, the clinic refused to refund 50% of tickets as promised and demanded an additional 5% bank fee not included in the initial cost.","source":"https://www.trustpilot.com/reviews/6744a4c86620b901cde7a649","reviewerCountry":null},{"id":"I3","date":"2024-08-23","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.42,"summary":"The patient reported being quoted a high price for composite bonding and then being told to go to India for a cheaper option, which they found racist and unprofessional.","source":"https://www.trustpilot.com/reviews/66c86b7484b23d77dde80bde","reviewerCountry":null},{"id":"I4","date":"2024-04-25","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":3.79,"summary":"The patient reported unsanitary conditions, lack of temporary crowns leading to bite changes, ill-fitting crowns, and unprofessional communication from staff.","source":"https://www.trustpilot.com/reviews/662a01c8017655577c4430d2","reviewerCountry":null},{"id":"I5","date":"2023-09-24","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":3.79,"summary":"The patient reported severe pain during implant surgery due to an undiagnosed abscess, leading to trauma and inability to complete treatment, with unresolved financial issues.","source":"https://www.trustpilot.com/reviews/6510ab57828718e3b3ff2013","reviewerCountry":null},{"id":"I6","date":"2025-01-01","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.11,"summary":"The patient reported that fillings and root canal treatments were ineffective and teeth worsened, with no professionalism observed.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmNjZDT2lnRRAB!2m1!1s0x0:0x1114f208b56d1f54!3m1!1s2@1:CIHM0ogKEICAgICf66COigE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-01-01","severity":"S2","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":1.13,"summary":"The patient reported a filling done improperly and the clinic refusing to stand behind their work.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmcV91RVRnEAE!2m1!1s0x0:0x1114f208b56d1f54!3m1!1s2@1:CIHM0ogKEICAgICfq_uETg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2024-01-31","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":1.34,"summary":"The patient reported that during root canal treatment for her daughter, a piece of tissue was broken in the canal by the first dentist, who left without informing them; the second dentist completed the treatment, but the clinic burned the daughter's hair during the final step.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0emFlTWZBEAE!2m1!1s0x0:0x1114f208b56d1f54!3m1!1s2@1:CIHM0ogKEICAgICtzaeMfA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2024-01-31","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.58,"summary":"The patient reported a root canal treatment where a previous doctor left tissue inside the tooth, and during a subsequent visit, an assistant set the patient's hair on fire, causing burns.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN0emNLTDJnRRAB!2m1!1s0x0:0x1114f208b56d1f54!3m1!1s2@1:CIHM0ogKEICAgICtzcKL2gE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2023-09-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":5.05,"summary":"The patient reported severe pain during treatment due to an undiagnosed abscess, difficulty obtaining implant passport, and being charged full price for a denture after deciding not to proceed with implant surgery.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaemRmMk5REAE!2m1!1s0x0:0x1114f208b56d1f54!3m1!1s2@1:CIHM0ogKEICAgICZzdf2NQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2023-09-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":5.05,"summary":"The patient reported severe pain during implant surgery due to an abscess, lack of implant passport, and being charged the full implant fee after switching to a denture.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaelpmNGNBEAE!2m1!1s0x0:0x1114f208b56d1f54!3m1!1s2@1:CIHM0ogKEICAgICZzZf4cA%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"unverified","points":0,"max":2},{"id":"info_address","label":"Address & map 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v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":182,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Umayr Ismail Nagdi","gdc":"285049","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Brandon Reza 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dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":11,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dent-hekim","name":"Dent Hekim","city":"Istanbul","domain":"denthekim.com","website":"https://denthekim.com","composite":14.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":14,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":4.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"no","points":0,"max":2}]},"complaint":{"points35":0,"qualified":10,"serious":6,"critical":0,"incidents":[{"id":"I1","date":"2026-06-12","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.15,"summary":"The patient reported persistent pain after dental treatment and inability to access their CT scan in a usable format despite repeated requests.","source":"https://www.trustpilot.com/reviews/6a2c1733f84a9682d22dd47f","reviewerCountry":null},{"id":"I2","date":"2026-06-12","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported persistent pain and inflammation in a lower tooth after treatment, and the clinic refused to provide a CT scan for a second opinion.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rMVMzVXpaa3htVEhJeWJFeFFSVXN0UzB4blFsRRAB!2m1!1s0x0:0x9e71b38e832fdc99!3m1!1s2@1:CAIQACodChtycF9oOnk1S3UzZkxmTHIybExQRUstS0xnQlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-06-07","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.43,"summary":"The patient reported paying £100 for a consultation that was never booked, with unresponsive staff and no online booking system.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWc1MzcFhWRXRUWldGemNsSkRkM1phWTJGV0xYYxAB!2m1!1s0x0:0x9e71b38e832fdc99!3m1!1s2@1:CAIQACodChtycF9oOkVsS3pXVEtTZWFzclJDd3ZaY2FWLXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-05-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that all 27 crowns failed within a year, causing infections, and required complete re-treatment in France.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xabGVWZDBZM2R1V0U1MmRsZEhVMDlmUTFWTGRYYxAB!2m1!1s0x0:0x9e71b38e832fdc99!3m1!1s2@1:CAIQACodChtycF9oOlZleVd0Y3duWE52dldHU09fQ1VLdXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-05-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that the clinic used substandard materials and inexperienced staff, resulting in ruined dental work.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKS3ZqLTdheGI2V3NRRRAB!2m1!1s0x0:0x9e71b38e832fdc99!3m1!1s2@1:CIHM0ogKEJKvj-7axb6WsQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-05-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that the clinic used poor-quality materials and assigned untrained interns, resulting in damage to their mouth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJdU4zcnl4bV9MeEFnEAE!2m1!1s0x0:0x9e71b38e832fdc99!3m1!1s2@1:CIHM0ogKEIuN3ryxm_LxAg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-05-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported severe pain, violent treatment, and soaked clothing with blood after returning to the clinic for follow-up, with unresolved communication issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKR3UxZjNYeFlPbkV3EAE!2m1!1s0x0:0x9e71b38e832fdc99!3m1!1s2@1:CIHM0ogKEJGu1f3XxYOnEw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-05-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported severe pain after treatment, aggressive nerve treatment causing bleeding, and lack of response from the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOcUdsSURNd3JDTHdRRRAB!2m1!1s0x0:0x9e71b38e832fdc99!3m1!1s2@1:CIHM0ogKENqGlIDMwrCLwQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2024-12-28","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported zirconia crowns with finishing issues, sensitivity, retained nerves in three teeth, and two loose crowns, with French dentists refusing to correct the work.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmbHJXdFZnEAE!2m1!1s0x0:0x9e71b38e832fdc99!3m1!1s2@1:CIHM0ogKEICAgICflrWtVg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2024-12-16","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported dissatisfaction with orthodontic treatment, citing poor communication and lack of interest from the doctor.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2c0o3b0RnEAE!2m1!1s0x0:0x9e71b38e832fdc99!3m1!1s2@1:CIHM0ogKEICAgIDvsJ7oDg%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"yes","points":3,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"no","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"no","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"no","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"no","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"no","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"no","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"no","points":0,"max":2},{"id":"aft_documentation","label":"Complete 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The website provides contact details, doctor names, and service descriptions but lacks pricing information and verifiable licences.","strengths":["Multilingual website (Turkish, English, Arabic)","Clear contact details and address","List of services and treatments","Online appointment booking","WhatsApp and messaging available"],"weaknesses":["No prices or ranges published","No operating licence or professional registrations shown","No aftercare instructions or documentation details","No review or rating information","No structured data or machine-readable identity"],"couldNotVerify":[],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":5,"google":59},"sources":[{"id":"s-site","url":"https://denthekim.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/denthekim.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":106,"reviewer":{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":183,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Dilan Najat Abdah","gdc":"268189","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Gita Goudarzi Nejad","gdc":"229301"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":64,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":5}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Başakşehir Istanbul, Türkiye","facilityAddressPrecision":"city","namedClinicians":["Emre Atasoy","Mücahit Ergül","Aylar Teke","Cemal Cemiloğlu"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":10,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentavrasya-dental-clinic","name":"Dentavrasya Dental Clinic","city":"İstanbul","domain":"dentavrasya.com","website":"https://dentavrasya.com","composite":14.7,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":18.67,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":18.67,"qualified":5,"serious":3,"critical":0,"incidents":[{"id":"I1","date":"2025-02-28","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"probable","resolution":"unresolved","penalty":0.2,"summary":"The patient reported an unnatural treatment outcome causing emotional distress.","source":"https://www.trustpilot.com/reviews/67c1fdace99c4130b875c69d","reviewerCountry":null},{"id":"I2","date":"2026-03-02","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that crowns placed in Turkey became loose within a year, required replacement, and were later identified by German dentists as temporary restorations with incorrect color.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SalIwaDJZazF5UWxGeWJtTXlTMmxPT0ZSb2RsRRAB!2m1!1s0x0:0xaf358e6376f9ce51!3m1!1s2@1:CAIQACodChtycF9oOmRjR0h2Yk1yQlFybmMyS2lOOFRodlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-01-31","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.34,"summary":"The patient reported rude and dishonest staff, feeling the clinic is only interested in profit, and advised others to avoid the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WWWVrWkZjVlJxZGt0bU5YRnJiakJDTlV4bldGRRAB!2m1!1s0x0:0xaf358e6376f9ce51!3m1!1s2@1:CAIQACodChtycF9oOnVYekZFcVRqdktmNXFrbjBCNUxnWFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-01-05","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported crowns that came loose within a month and broke after six months, requiring replacement at another clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKN2VfdlRqcC1MWnp3RRAB!2m1!1s0x0:0xaf358e6376f9ce51!3m1!1s2@1:CIHM0ogKEJ7e_vTjp-LZzwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2025-10-28","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that healthy teeth were shaved down for crowns, that only blocks of 3-4 crowns were installed preventing flossing, and that the clinic pressured patients to post positive reviews.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tZd1UxTm1VQzEzU3pKRmNqRnZNMjB3TjB4NVdsRRAB!2m1!1s0x0:0xaf358e6376f9ce51!3m1!1s2@1:CAIQACodChtycF9oOkYwU1NmUC13SzJFcjFvM20wN0x5WlE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"unverified","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"unverified","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"unverified","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"unverified","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"unverified","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"unverified","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently 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window."}],"redPenalty":-4,"licence":null,"dentists":[],"contact":{},"summary":null,"strengths":[],"weaknesses":[],"couldNotVerify":["Working website","Dentists named","Dentist specialisations listed","Service list published","Clear contact details","English-language site","Address & map published","Prices or ranges published","Implant price listed","Crown price listed","Consultation price listed","Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","English spoken","Usable messaging / WhatsApp channel","Pre-visit online consultation","International-patient coordination","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://dentavrasya.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentavrasya.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":107,"reviewer":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":184,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Umayr Ismail Nagdi","gdc":"285049","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":5,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"westdent-clinic","name":"WestDent Clinic","city":"İzmir","domain":"westdentclinicturkey.com","website":"https://westdentclinicturkey.com","composite":13.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":9.5,"price":4,"licensing":0,"capability":5,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":12,"serious":4,"critical":2,"incidents":[{"id":"I1","date":"2026-04-08","severity":"S3","category":"CL-Q","credibility":"Q4","attribution":"direct","resolution":"unresolved","penalty":19.2,"summary":"The patient reported severe pain and sensitivity after dental work in Izmir, requiring root canals and crown removal, with a €7,000 estimate for corrective treatment in Morocco.","source":"https://www.trustpilot.com/reviews/69d68414533fdbb15b6848df","reviewerCountry":null},{"id":"I2","date":"2026-02-18","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":31.2,"summary":"The patient reported that after refusing to pay extra, the dentist removed freshly placed implants from the patient's mother's mouth, causing severe bone loss.","source":"https://www.trustpilot.com/reviews/6994ea86a614c356f256211b","reviewerCountry":null},{"id":"I3","date":"2026-06-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":7.96,"summary":"The patient reported dissatisfaction with prosthetic work, unnatural aesthetics, visible screw hole, tartar buildup, and unresolved bite issues after implant treatment at WestDent Clinic Izmir.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWTWNVSnpVaTAxWmpKTFZXRlZjbkJTYW10MllrRRAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOjVMcUJzUi01ZjJLVWFVcnBSamt2YkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-04-21","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that the dentist avoided treating a broken tooth by repeatedly calling it a difficult case, leading the patient to seek and receive successful treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25neWVsVmpYMjUyTUY5MmNVWk1VWEZEWWtKdVowRRAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOngyelVjX252MF92cUZMUXFDYkJuZ0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-04-17","severity":"S3","category":"CL-Q","credibility":"Q4","attribution":"direct","resolution":"unresolved","penalty":19.2,"summary":"The patient reported severe ongoing pain and sensitivity two months after treatment, requiring root canals and crown removal, with an estimated €7,000 in reparative work needed, supported by a medical report and estimate.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oalJIaEJjbDlQUlZOeFJUZ3dlVlpKTjNoT05GRRAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOmhjRHhBcl9PRVNxRTgweVZJN3hONFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-04-17","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":31.2,"summary":"The patient reported that after refusing to pay extra, the dentist removed two freshly placed implants from the patient's mother, causing severe bone loss.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGQk5HSndkVXBzUVVaRVdtMXZSMm8yVUdVMFdWRRAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOjFBNGJwdUpsQUZEWm1vR2o2UGU0WVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-03-26","severity":"S1","category":"FI","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":0.28,"summary":"The patient reported being charged 1000 TL for a single tooth cleaning without prior price disclosure, leading to a dispute over consent and pricing.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKdldqTkJZbkI0U1ZOSlRHeHBibGRvWmpJMlJrRRAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOlJvWjNBYnB4SVNJTGxpbldoZjI2RkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2026-02-16","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that after a tooth extraction, the dentist refused to prescribe antibiotics and painkillers initially, and later a dry socket was diagnosed by another dentist, with persistent pain.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kYVNrNWFhSFU0VjNObE5rMTZkRzFEV25Gc1prRRAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOndaSk5aaHU4V3NlNk16dG1DWnFsZkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2026-01-30","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported repeated one-hour waits due to emergency patients being seen at their appointment time, without prior notification.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25STFRqUnlVbmxYWlhGeWFXUlNWbVpVY0VkME1XYxAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOnRLTjRyUnlXZXFyaWRSVmZUcEd0MWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-12-28","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported a root canal that led to a cyst and an ineffective filling, requiring a second root canal at a university hospital.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oaGJ6UmtRbGd3YjNWWVFtSTNORzkxUzAxUVoxRRAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOmhhbzRkQlgwb3VYQmI3NG91S01QZ1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2025-11-21","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported that a dentist caused unnecessary stress to a pregnant friend by suggesting calling an ambulance instead of simply declining treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214V2RtbHpWR2xNVEVWMWFtaFlNekJOTUZObGNtYxAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOmxWdmlzVGlMTEV1amhYMzBNMFNlcmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2025-11-21","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported that a dentist refused treatment due to pregnancy, causing anxiety, and that another clinic handled the situation differently.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wSVZFeGhUemd0V25Bd1NGTkphRWQxVERFelpXYxAB!2m1!1s0x0:0xca321529acef20b5!3m1!1s2@1:CAIQACodChtycF9oOmpIVExhTzgtWnAwSFNJaEd1TDEzZWc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"yes","points":4,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"yes","points":3,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"yes","points":2,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"yes","points":1.5,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"yes","points":1,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"high","label":"Critical safety complaint on record","points":-6,"reason":"2 critical (S4) patient complaint(s) documented."},{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"4 serious (S3) complaints on record within the window."}],"redPenalty":-10,"licence":null,"dentists":[],"contact":{"phone":"+90 (530) 220 25 44","whatsapp":null,"email":"westdentalturkey@gmail.com","facebook":null,"address":"Izmir, Turkey"},"summary":"WestDent Clinic Turkey in Izmir offers a wide range of dental treatments including implants, veneers, and crowns, with packages that include accommodation and transfers. The clinic emphasizes patient satisfaction and provides 24/7 service with free consultations and digital imaging.","strengths":["Comprehensive treatment packages with accommodation and transfers","24/7 dental service and free transfer service","Digital imaging (OPG, CBCT) included in packages"],"weaknesses":["No individual dentist names or specializations listed","No prices for individual treatments like implants or crowns","No verifiable operating licence or professional registrations"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":56,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":3,"google":60},"sources":[{"id":"s-site","url":"https://westdentclinicturkey.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/westdentclinicturkey.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":108,"reviewer":{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":185,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Weaam Elmahi Ballal","gdc":"248628","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":63,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":3}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Izmir, Turkey","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":12,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"saphiredent","name":"SaphireDent","city":"İstanbul","domain":"saphiredent.com","website":"https://saphiredent.com","composite":13.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":12.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":6,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":35,"serious":23,"critical":2,"incidents":[{"id":"I1","date":"2026-07-09","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported implants that fell out, wrong tooth color, unexpected price increases, and unresolved financial loss.","source":"https://www.trustpilot.com/reviews/6a4fca07c6d8286dece37348","reviewerCountry":null},{"id":"I2","date":"2026-07-09","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":31.2,"summary":"The patient reported unqualified doctors, lack of hygiene, wrong treatment causing permanent damage, cheating, and no aftercare at Sapphire Dental Clinic.","source":"https://www.trustpilot.com/reviews/6a4f677d13fe545730cd20fc","reviewerCountry":null},{"id":"I3","date":"2026-06-22","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.42,"summary":"The patient reported that the clinic's actions did not match their words, results did not meet promises, and treatment changed after payment.","source":"https://www.trustpilot.com/reviews/6a39341844090246ceb93691","reviewerCountry":null},{"id":"I4","date":"2026-06-03","severity":"S2","category":"CL-Q","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.84,"summary":"The patient reported that the clinic was not trustworthy and described them as scammers.","source":"https://www.trustpilot.com/reviews/6a20543bbd5687cc6c0f628e","reviewerCountry":null},{"id":"I5","date":"2026-05-20","severity":"S3","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":16.32,"summary":"The patient reported crowns that failed after one visit, requiring corrective treatment in Germany due to excessive tooth reduction.","source":"https://www.trustpilot.com/reviews/6a0d6e73836e91882f806976","reviewerCountry":null},{"id":"I6","date":"2026-05-20","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported receiving 28 zirconium crowns but experienced administrative issues including being rushed to sign French contracts without receiving copies, receiving a warranty certificate only in Arabic despite being Belgian, and a discrepancy between the quoted treatment and what was performed.","source":"https://www.trustpilot.com/reviews/6a0d0642c6d579513ba68bbf","reviewerCountry":null},{"id":"I7","date":"2026-04-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported crowns detaching after just over a year, with the clinic refusing warranty coverage and recommending implants instead.","source":"https://www.trustpilot.com/reviews/69ef9496dddd6859ec8ff3f5","reviewerCountry":null},{"id":"I8","date":"2026-03-29","severity":"S3","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":16.32,"summary":"The patient reported being charged for zirconium crowns but receiving temporary plastic prostheses that broke within a month, confirmed by a Canadian specialist.","source":"https://www.trustpilot.com/reviews/69c97e42df0211d700fe5d19","reviewerCountry":null},{"id":"I9","date":"2026-03-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported poor quality crowns, a price increase from 4200 to 5700 euros, missing interpreter, and speech worsening due to technical incompetence.","source":"https://www.trustpilot.com/reviews/69b6c88dc526d3a9f905e38a","reviewerCountry":null},{"id":"I10","date":"2026-03-05","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":31.2,"summary":"The patient reported being hospitalized after treatment and accused the clinic of lying about the product and warranty.","source":"https://www.trustpilot.com/reviews/69a993a84e932b0747e03395","reviewerCountry":null},{"id":"I11","date":"2026-02-06","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that her husband's Straumann implant with crown failed within two weeks, the clinic and consultant are unresponsive, and they are pursuing legal action.","source":"https://www.trustpilot.com/reviews/698648f3c15931f6b686c84d","reviewerCountry":null},{"id":"I12","date":"2026-01-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported crowns that were perforated and fell out shortly after returning to Italy, with the clinic refusing to respond or resolve the issue.","source":"https://www.trustpilot.com/reviews/697917e92972b4a0e9b92d4e","reviewerCountry":null},{"id":"I13","date":"2026-01-25","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported serious problems including inflammation after dental treatment at a clinic cooperating with Estetikworld, and expressed regret and a desire for punishment.","source":"https://www.trustpilot.com/reviews/69767993347bb44ea99a0cd6","reviewerCountry":null},{"id":"I14","date":"2025-10-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported that immediately after receiving implants and bridges, the teeth were too small and recessed, causing an aged appearance, and that within six months the restorations began to break, with the clinic blaming the patient.","source":"https://www.trustpilot.com/reviews/68fa3f2619cff858af38df0e","reviewerCountry":null},{"id":"I15","date":"2025-10-16","severity":"S3","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":16.32,"summary":"The patient reported receiving non-certified implants after being promised Swiss-made certified ones, requiring corrective re-implantation.","source":"https://www.trustpilot.com/reviews/68f0b18269d758a0e6123010","reviewerCountry":null},{"id":"I16","date":"2025-09-30","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that full-mouth crowns and implants from Saphire Dent failed within months, requiring repeated travel and additional payments despite a 50-year guarantee.","source":"https://www.trustpilot.com/reviews/68dba871ed2a78431b3304fb","reviewerCountry":null},{"id":"I17","date":"2025-07-30","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported that a referral coupon was refused by the clinic, leading to a financial dispute and poor communication.","source":"https://www.trustpilot.com/reviews/6889bf5036d24d729069cf0a","reviewerCountry":null},{"id":"I18","date":"2025-03-04","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that the clinic destroyed their mouth and after two and a half years they need to redo everything, with the clinic refusing to address the damage.","source":"https://www.trustpilot.com/reviews/67c71ab76d994ef6a51aede2","reviewerCountry":null},{"id":"I19","date":"2024-12-29","severity":"S3","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":4.78,"summary":"The patient reported multiple failed treatments, escalating costs from €7600 to over €13000, and denial of warranty coverage.","source":"https://www.trustpilot.com/reviews/6770f8fbeb6aa93ee8685590","reviewerCountry":null},{"id":"I20","date":"2024-11-25","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported dental implants that developed gaps and later completely broke, with bad breath, and the clinic initially promised coverage for transport and treatment but later refused transport coverage.","source":"https://www.trustpilot.com/reviews/67444e8f50309426a8a19ee9","reviewerCountry":null},{"id":"I21","date":"2024-03-15","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"retaliation","penalty":2.81,"summary":"The patient reported that after a crown replacement, the clinic asked them to change a previous review in exchange for airport transport, which then did not arrive.","source":"https://www.trustpilot.com/reviews/65f3fc7cf2f466188d0a43c0","reviewerCountry":null},{"id":"I22","date":"2023-11-08","severity":"S2","category":"AC","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":0.84,"summary":"The patient reported a problem with a veneer, difficulty obtaining a follow-up appointment, and an attempted price increase.","source":"https://www.trustpilot.com/reviews/654b62d8bf7826b70d3bcf5b","reviewerCountry":null},{"id":"I23","date":"2023-11-08","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.49,"summary":"The patient reported needing to redo their entire mouth after treatment, citing pain dismissed as normal and high costs.","source":"https://www.trustpilot.com/reviews/654b43b03e14427883d789c6","reviewerCountry":null},{"id":"I24","date":"2023-10-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.49,"summary":"The patient reported rushed implant treatment, long waits, price increases, and poor quality crowns requiring corrective work.","source":"https://www.trustpilot.com/reviews/653a6921421c2dc37814bdeb","reviewerCountry":null},{"id":"I25","date":"2023-10-21","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.49,"summary":"The patient reported ongoing pain from implants and was told by the clinic that warranty does not cover pain-related issues unless the implant falls out or breaks.","source":"https://www.trustpilot.com/reviews/65339265298ec6e93f04b60e","reviewerCountry":null},{"id":"I26","date":"2023-09-22","severity":"S2","category":"FI","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.24,"summary":"The patient reported a financial dispute and sought a refund, expressing frustration with the clinic's commercial practices.","source":"https://www.trustpilot.com/reviews/650cf1120dafc874c0decdbc","reviewerCountry":null},{"id":"I27","date":"2023-06-10","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":3.28,"summary":"The patient reported that their teeth were made too short and rough, requiring corrective treatment abroad, and observed other patients with misaligned teeth.","source":"https://www.trustpilot.com/reviews/6484163d198fb67f73d24a80","reviewerCountry":null},{"id":"I28","date":"2023-05-03","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.37,"summary":"The patient reported being pushed to accept additional treatment beyond the agreed estimate, having a healthy tooth filed, gum injury, and the dentist answering a phone during treatment, with no response to follow-up calls.","source":"https://www.trustpilot.com/reviews/6452a26d5c6e83cec39e9379","reviewerCountry":null},{"id":"I29","date":"2023-03-21","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":3.28,"summary":"The patient reported that dental implants were placed correctly but the prosthetic teeth were poorly made, causing aesthetic disfigurement and jaw pain.","source":"https://www.trustpilot.com/reviews/641a095ae903befc7266864d","reviewerCountry":null},{"id":"I30","date":"2023-03-06","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.37,"summary":"The patient reported difficulty retrieving accessories after treatment, and that their son's tooth was drilled without devitalization causing pain.","source":"https://www.trustpilot.com/reviews/64058b7fe24c93f284a4dd0a","reviewerCountry":null},{"id":"I31","date":"2023-02-03","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":4.37,"summary":"The patient reported an implant that loosened and fell out within a week, requiring corrective treatment in Dublin, with the clinic refusing partial compensation.","source":"https://www.trustpilot.com/reviews/63dd2810745e48002199d0c3","reviewerCountry":null},{"id":"I32","date":"2022-12-25","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.65,"summary":"The patient reported that the clinic increased the price after starting work, did not respect non-Turkish speakers, and provided poor quality work.","source":"https://www.trustpilot.com/reviews/63a83b7c2338b6d417a6ad1d","reviewerCountry":null},{"id":"I33","date":"2022-10-16","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":3.28,"summary":"The patient reported that a dental implant crown broke within a month of treatment, and the clinic attributed it to eating rather than quality, requiring return to Turkey at the patient's expense.","source":"https://www.trustpilot.com/reviews/634ba5af9b12f67dfee261ed","reviewerCountry":null},{"id":"I34","date":"2026-07-01","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":10.61,"summary":"The patient reported a veneer that fractured and detached within a year, requiring replacement, with a recurrence of the same issue.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGTlZ6RnRjakZLTmpsTE1VSkdiMU13ZUdNNFJuYxAB!2m1!1s0x0:0x47de1b27d6b33510!3m1!1s2@1:CAIQACodChtycF9oOkFNVzFtcjFKNjlLMUJGb1MweGM4Rnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I35","date":"2026-06-25","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported implant rejection, defective implant, poor positioning of front teeth, persistent yellow staining, and inability to close mouth properly, requiring multiple visits and filing of teeth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aclZEUllVamR2Vm10eWFqSnpaMnN3YzFsRFFtYxAB!2m1!1s0x0:0x47de1b27d6b33510!3m1!1s2@1:CAIQACodChtycF9oOmZrVDRYUjdvVmtyajJzZ2swc1lDQmc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working 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listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response 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Ayse","specialization":null,"licenceNo":null}],"contact":{"phone":"+90 555 888 90 75","whatsapp":null,"email":null,"facebook":null,"address":"Istanbul, Turkey"},"summary":"SaphireDent is a premium dental clinic in Istanbul, Turkey, offering a range of services including implants, veneers, and Hollywood Smile makeovers. The clinic claims over 5,000 happy patients and a 4.8 rating based on Google reviews, with a focus on advanced technology and lifetime aftercare.","strengths":["High patient satisfaction (4.8 rating)","Extensive service list","Clear contact details and address","English-language site","Free consultation offered","International patient coordination"],"weaknesses":["No prices published","Dentist specializations not listed","No operating licence or registration details","No aftercare instructions or documentation mentioned","No review responses visible"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://saphiredent.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/saphiredent.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":109,"reviewer":{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":186,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Angela Asantewah Nketia","gdc":"75025","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Amarat Kaur Bal","gdc":"258552"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Istanbul, Turkey","facilityAddressPrecision":"city","namedClinicians":["Dr. Yesmin","Dr. Hussein Cavusoglu","Dr. Muhammed Toka","Dr. Yasmen","Dr. Ayse"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":35,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"antalya-smile-designs","name":"Antalya Smile Designs","city":"Antalya","domain":"antalyasmiledesigns.com","website":"https://antalyasmiledesigns.com","composite":13,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":13.02,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":13.02,"qualified":13,"serious":2,"critical":0,"incidents":[{"id":"I1","date":"2026-04-28","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":6.32,"summary":"The patient reported crown treatment leading to sensitivity and swollen gum, with unresolved support from the clinic for months.","source":"https://www.trustpilot.com/reviews/69f0e5799fa27bc68ef4f65a","reviewerCountry":null},{"id":"I2","date":"2026-04-09","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported that the clinic refused to refund a deposit or any payments after a negative experience, and repeated the same response via email.","source":"https://www.trustpilot.com/reviews/69d7523aa106a2c7db153b38","reviewerCountry":null},{"id":"I3","date":"2026-03-13","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.97,"summary":"The patient reported that treatment was not finished, requiring extra travel and accommodation costs, and the clinic has not responded to refund requests.","source":"https://www.trustpilot.com/reviews/69b4242b997d60efc97ac972","reviewerCountry":null},{"id":"I4","date":"2026-02-24","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported paying a £200 deposit for treatments, which they withdrew from due to health reasons, and has been repeatedly promised a refund since January 2026 without receiving it.","source":"https://www.trustpilot.com/reviews/699df631737d46f94753ad14","reviewerCountry":null},{"id":"I5","date":"2026-02-18","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported paying a deposit for treatment and then being unable to proceed due to personal reasons, giving ample notice, but the clinic has not responded to messages or calls regarding the deposit refund.","source":"https://www.trustpilot.com/reviews/6995c9b34ac91a7bb7bb64ff","reviewerCountry":null},{"id":"I6","date":"2026-02-17","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported paying a refundable deposit of £200 that was not returned despite multiple assurances over 2.5 months.","source":"https://www.trustpilot.com/reviews/699450a8c80964ddf6bbb744","reviewerCountry":null},{"id":"I7","date":"2026-02-07","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported paying a refundable deposit for dental treatment but was unable to obtain a refund after deciding not to proceed, and described the assessing dentist as dismissive and uninterested.","source":"https://www.trustpilot.com/reviews/6987312b4aa9767cff735549","reviewerCountry":null},{"id":"I8","date":"2026-04-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.42,"summary":"The patient reported constant pain, headaches, misaligned teeth, and a lisp after receiving crowns and implants in Turkey, with the clinic offering only Botox injections as a temporary solution.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGUmFIUTFhbGR5YkZGVlVqSXRNMGhxVkcxSE5uYxAB!2m1!1s0x0:0xe6b1fbadfb39844a!3m1!1s2@1:CAIQACodChtycF9oOkFRaHQ1aldybFFVUjItM0hqVG1HNnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2026-04-22","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported a deposit that was not returned despite a promised timeline, with the clinic ceasing communication.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tadVgwdFViSEpUZEVWMGNVcDBlSGxmZVVwS01HYxAB!2m1!1s0x0:0xe6b1fbadfb39844a!3m1!1s2@1:CAIQACodChtycF9oOkZuX0tUbHJTdEV0cUp0eHlfeUpKMGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2026-02-02","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported paying a deposit for a consultation, then requesting a refund within two weeks, but the clinic ignored messages and failed to refund after six weeks, citing a 20-day process.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOWGVXZzNhelJVVDJrMlNUUTFjVUpHVEd0TWJXYxAB!2m1!1s0x0:0xe6b1fbadfb39844a!3m1!1s2@1:CAIQACodChtycF9oOlNXeWg3azRUT2k2STQ1cUJGTGtMbWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2025-12-20","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported being misled about teeth whitening availability, paying for tartar removal instead, and being denied the procedure due to another patient's arrival.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214U1YyZENTMHBQU0RGTldISmhiRXc0TWpkUFlYYxAB!2m1!1s0x0:0xe6b1fbadfb39844a!3m1!1s2@1:CAIQACodChtycF9oOmxSV2dCS0pPSDFNWHJhbEw4MjdPYXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2025-10-30","severity":"S1","category":"HY","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported a 15-minute teeth cleaning that they considered low quality and unprofessional.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNdFVEZzVPV1pZTVc5eGQwVlhUbkV0UTNVdGNHYxAB!2m1!1s0x0:0xe6b1fbadfb39844a!3m1!1s2@1:CAIQACodChtycF9oOlMtUDg5OWZYMW9xd0VXTnEtQ3UtcGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I13","date":"2025-09-20","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.53,"summary":"The patient reported a decline in service quality after switching clinics, including lack of follow-up and impersonal appointment scheduling.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWdVNVbEpiRWcwU0V0dFFUa3RVVFptTUROb1ZIYxAB!2m1!1s0x0:0xe6b1fbadfb39844a!3m1!1s2@1:CAIQACodChtycF9oOjVuSUlJbEg0SEttQTktUTZmMDNoVHc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"beyazada-dental-clinic","name":"Beyazada Dental Clinic","city":"Antalya","domain":"beyazadaclinic.com","website":"https://beyazadaclinic.com","composite":12.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":10.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":2,"comms":4.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":8,"serious":6,"critical":0,"incidents":[{"id":"I1","date":"2026-07-13","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported spending over £3000 on gum disease treatment that worsened, and the main dentist did not examine them when they complained.","source":"https://www.trustpilot.com/reviews/6a545431f398f9c4e7122539","reviewerCountry":null},{"id":"I2","date":"2025-12-10","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that 10 zirconia crowns were rushed and cemented despite poor fit, after the dentist threw them in the trash, and the patient experienced aggressive behavior.","source":"https://www.trustpilot.com/reviews/693934512266aa5419d1ec7f","reviewerCountry":null},{"id":"I3","date":"2025-07-07","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that after receiving 10 zirconia crowns, one crown was cemented despite being the wrong size, resulting in looseness, gum recession, bleeding, and a foul odor, with the clinic refusing to respond privately.","source":"https://www.trustpilot.com/reviews/686ba6d7cecc47ab0ae24b4f","reviewerCountry":null},{"id":"I4","date":"2025-01-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported poor quality crowns with gaps and incorrect sizing, severe allergic reactions, and the clinic's refusal to provide material list or address concerns after payment.","source":"https://www.trustpilot.com/reviews/678c261ed2aeb2506d33af96","reviewerCountry":null},{"id":"I5","date":"2024-12-28","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that after replacing crowns, the clinic refused to take responsibility for mistakes, leading to unresolved issues.","source":"https://www.trustpilot.com/reviews/67703232d77110cf438d1e5d","reviewerCountry":null},{"id":"I6","date":"2026-07-12","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that the dentist left treatment unfinished while they were in pain, abandoned them at a hotel, and was unresponsive to calls.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psNVdGZGhWbVV5Uld0VGFsaHBZVGR3YzNNNVQyYxAB!2m1!1s0x0:0x3df80dd848998183!3m1!1s2@1:CAIQACodChtycF9oOjl5WFdhVmUyRWtTalhpYTdwc3M5T2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-04-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported ten zirconia crowns that were poorly fitting, causing pain, foul taste, and possible tooth damage, requiring removal for assessment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURva296bGdRRRAB!2m1!1s0x0:0x3df80dd848998183!3m1!1s2@1:CIHM0ogKEICAgMDokozlgQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-01-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported poor-quality crowns with visible gaps, improper sizing, and a cracked crown, along with severe allergic reactions and lack of material disclosure.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfMmI2M2NREAE!2m1!1s0x0:0x3df80dd848998183!3m1!1s2@1:CIHM0ogKEICAgID_2b63cQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map 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CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform 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Ismail","specialization":null,"licenceNo":null}],"contact":{"phone":null,"whatsapp":null,"email":null,"facebook":null,"address":null},"summary":"Beyazada Dental Clinic in Antalya, Turkey offers a range of dental services including implants, veneers, crowns, and Invisalign. The clinic emphasizes personalized care, advanced technology, and all-inclusive packages for international patients.","strengths":["Multilingual website (English, Russian, Dutch, German)","Online consultation available","International patient coordination mentioned","Reviews from Google with Trustindex verification"],"weaknesses":["No prices published","No address or map","No phone, email, or WhatsApp contact details","Dentist names but no specializations or licence numbers","No operating licence or registration information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":68,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":5,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":35},"sources":[{"id":"s-site","url":"https://beyazadaclinic.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/beyazadaclinic.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":111,"reviewer":{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":188,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Angela Asantewah Nketia","gdc":"75025","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Firas Balaa","gdc":"307557"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":135,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":35},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":["Dr. Ismail Kargin","Dr. Ismail"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":8,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"umut-dental-clinic-antalya","name":"Umut Dental Clinic Antalya","city":"Antalya","domain":"umutdentalclinicantalya.com","website":"https://umutdentalclinicantalya.com","composite":12.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":1.82,"info":9.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":1.82,"qualified":8,"serious":6,"critical":0,"incidents":[{"id":"I1","date":"2026-06-09","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported crowns that failed within months, a confirmed bite problem, and pressure to pay for additional treatment and travel costs.","source":"https://www.trustpilot.com/reviews/6a28702ff4435daeaad8f194","reviewerCountry":null},{"id":"I2","date":"2026-03-03","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported unprofessional staff, poor transport coordination, and a long wait from 4 pm to 10 pm for a root canal.","source":"https://www.trustpilot.com/reviews/69a73bccbea11ffd574d597a","reviewerCountry":null},{"id":"I3","date":"2026-03-01","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that their partner experienced excessive bleeding, severe pain during implant insertion despite multiple injections, and unprofessional behavior from staff including laughing at her distress.","source":"https://www.trustpilot.com/reviews/69a477a99bab760c6ca93f1b","reviewerCountry":null},{"id":"I4","date":"2026-02-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported an implant that loosened within months, requiring emergency intervention, with the dentist unresponsive and eventually ghosting them.","source":"https://www.trustpilot.com/reviews/69a00cd99f4d30a317b72671","reviewerCountry":null},{"id":"I5","date":"2026-06-16","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported crowns that failed within months, a confirmed bite issue, and pressure to pay for additional treatment and travel costs.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCdFYyVmZWVjlLYWpreVZXSnVVVUpYY1ZwVU4xRRAB!2m1!1s0x0:0x848c85ba3e5f9672!3m1!1s2@1:CAIQACodChtycF9oOjBtV2VfVV9KajkyVWJuUUJXcVpUN1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-04-29","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported a broken filling and was unable to get an appointment until the following week.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSa1gwOUliM0J3VlZGRFVWVnhkMkZVZUdwMFZFRRAB!2m1!1s0x0:0x848c85ba3e5f9672!3m1!1s2@1:CAIQACodChtycF9oOjRkX09Ib3BwVVFDUVVxd2FUeGp0VEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-02-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported an implant crown that failed within a month of placement and was subsequently ignored by the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sM2FVWnBRVTR5Y0hGR2FWZ3pjbnB4Y25adFZXYxAB!2m1!1s0x0:0x848c85ba3e5f9672!3m1!1s2@1:CAIQACodChtycF9oOml3aUZpQU4ycHFGaVgzcnpxcnZtVWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-03-13","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":5.99,"summary":"The patient reported two implants and two fillings, with fillings in disrepair and dissatisfaction with implants, along with billing concerns.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRd18tUGlBRRAB!2m1!1s0x0:0x848c85ba3e5f9672!3m1!1s2@1:CIHM0ogKEICAgMDQw_-PiAE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map 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Antalya"},"summary":"Umut Dental Clinic in Antalya offers a range of dental treatments including implants, crowns, and veneers, emphasizing UK-standard quality at affordable prices. The clinic highlights its experienced team, English-speaking staff, and online consultation services for international patients.","strengths":["English-speaking team","Online consultation available","WhatsApp communication","International patient coordination","Lifetime guarantee mentioned"],"weaknesses":["No dentist names or specializations listed","No prices published","No operating licence or professional registrations shown","No detailed aftercare instructions or documentation procedures"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":60},"sources":[{"id":"s-site","url":"https://umutdentalclinicantalya.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/umutdentalclinicantalya.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":112,"reviewer":{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":189,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Brandon Reza Nejaty","gdc":"82664","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Brandon Reza Nejaty","gdc":"82664"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":160,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Located in the heart of Antalya","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":8,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"model-dental-clinic","name":"Model Dental Clinic","city":"İstanbul","domain":"en.modeldis.com.tr","website":"https://en.modeldis.com.tr","composite":12.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":18.26,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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care.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYeUlIVDdnRRAB!2m1!1s0x0:0x8c8a39d126018496!3m1!1s2@1:CIHM0ogKEICAgIDXyIHT7gE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"unverified","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"unverified","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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coordination","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":40,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":5,"usableVolume":8,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":4,"google":38},"sources":[{"id":"s-site","url":"https://en.modeldis.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/en.modeldis.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":190,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Dilan Najat Abdah","gdc":"268189"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":42,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":38},{"name":"Trustpilot","records":4}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":2,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"the-pearl-clinic-antalya","name":"The Pearl Clinic Antalya","city":"Antalya","domain":"thepearlclinicantalya.com","website":"https://thepearlclinicantalya.com","composite":11.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":9,"price":2,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":4.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":14,"serious":9,"critical":0,"incidents":[{"id":"I1","date":"2026-02-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported that a friend's severe and ongoing pain after treatment at Pearl Clinic has caused visible mental and physical deterioration, deterring the patient from attending the clinic.","source":"https://www.trustpilot.com/reviews/69972c20ff96559954ca1161","reviewerCountry":null},{"id":"I2","date":"2026-02-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient's partner reported that the patient experienced serious bite problems and constant pain after treatment, affecting his daily life and mental state.","source":"https://www.trustpilot.com/reviews/6996a970ec73eea9f0912915","reviewerCountry":null},{"id":"I3","date":"2026-02-18","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported spending £7,000 on dental treatment in Turkey, experiencing constant jaw pain after treatment, and being unable to get resolution from the clinic despite returning for a second visit.","source":"https://www.trustpilot.com/reviews/6995c483c767bea7a23a03ca","reviewerCountry":null},{"id":"I4","date":"2025-10-16","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that after paying for implants and crowns, the clinic failed to provide adequate attention during follow-up visits, and did not send the abutment to the new clinic as promised.","source":"https://www.trustpilot.com/reviews/68f0fe97e4bc69f0faec742e","reviewerCountry":null},{"id":"I5","date":"2026-06-01","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.63,"summary":"The patient reported paying a deposit to secure a price for dental treatment abroad, but was later told the price was only an estimate and would increase, and the deposit was non-refundable.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KR1lWVm9XbXhPTUZWM1EwUmZTRkJKWkZCUmNsRRAB!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CAIQACodChtycF9oOnJGYVVoWmxOMFV3Q0RfSFBJZFBRclE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-04-23","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported infections after treatment and lack of response from the clinic staff.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0RFNXUk5NRWRTWkcxd2FWUlJUVlptWTBReWNYYxAB!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CAIQACodChtycF9oOktDSWRNMEdSZG1waVRRTVZmY0QycXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-02-20","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported serious bite problems and constant pain after dental treatment, with the clinic refusing to acknowledge any issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xR09HSnlaRmxZZFdOdlRuTmtYekpvVlVWaGMwRRAB!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CAIQACodChtycF9oOm1GOGJyZFlYdWNvTnNkXzJoVUVhc0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2026-02-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient's friend reported observing severe physical and mental deterioration after treatment at Pearl Clinic, leading to a change in his own treatment plans.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5SWNESkVWVm8zZVZKd1IxSkZWemx2YkMxZmRrRRAB!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CAIQACodChtycF9oOk9IcDJEVVo3eVJwR1JFVzlvbC1fdkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2026-01-28","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported that their partner was quoted £2500 for dental work, but the price escalated to £5500 after work started, and the work failed within six months, requiring £15,000 corrective treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kTWJHSlBiMjF1YWt0S2JsVnRORzlYTVdScVFtYxAB!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CAIQACodChtycF9oOmdMbGJPb21uaktKblVtNG9XMWRqQmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-09-03","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported a bridge fitted by a dentist that became loose after one year, requiring corrective treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psUFNWQTRjRVUwVlc0dFRVUnZMVUUxYUZSbE5YYxAB!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CAIQACodChtycF9oOjlPSVA4cEU0VW4tTURvLUE1aFRlNXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2025-02-22","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported multiple clinical issues including chipped crowns, mismatched zirconia colors, need for redo root canals and crown replacements, and nerve pain from excessive tooth reduction, requiring corrective treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnMlBXYjFBRRAB!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CIHM0ogKEICAgMDg2PWb1AE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2025-01-10","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported being quoted a price that changed on arrival, experiencing severe pain for 12 months after crowns, receiving no aftercare, and needing 5 root canals from a different dentist.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmMTZQOFVREAE!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CIHM0ogKEICAgIDf16P8UQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I13","date":"2024-07-31","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.34,"summary":"The patient reported poor communication when enquiring about dental implants and opted out immediately.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURid0l6cjFRRRAB!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CIHM0ogKEICAgIDbwIzr1QE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I14","date":"2023-09-25","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.76,"summary":"The patient reported severe incompetence leading to toothache for a week and permanent damage to teeth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURadE55OFZnEAE!2m1!1s0x0:0xa212c90d2b81bc74!3m1!1s2@1:CIHM0ogKEICAgIDZtNy8Vg%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"partial","points":2,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment 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and veneers, targeting international patients. The website provides treatment descriptions and a price packages page, but lacks specific prices, dentist names, and verifiable licensing details.","strengths":["Clear service list","English-language site","International patient coordination","Online consultation offered"],"weaknesses":["No dentist names or specializations listed","No specific prices for treatments","No address or map published","No verifiable operating licence or registrations"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://thepearlclinicantalya.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/thepearlclinicantalya.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":113,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":191,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Dilan Najat Abdah","gdc":"268189","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":14,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"bezmialem-vak-f-universitesi-dis-hekimligi-hastane","name":"Bezmialem Vakıf Üniversitesi Diş Hekimliği Hastanesi","city":"Istanbul","domain":"bezmialem.edu.tr","website":"https://bezmialem.edu.tr","composite":11.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":7.52,"info":5.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":2.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.75,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"no","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"partial","points":0.75,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"partial","points":1,"max":2}]},"complaint":{"points35":7.52,"qualified":10,"serious":3,"critical":0,"incidents":[{"id":"I1","date":"2026-05-09","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported paying extra for a specialist for denture replacement, but experienced repeated breakage of temporary teeth, incorrect measurements, lack of specialist involvement, and psychological abuse.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twVWNWOHRVRjlLWTAxeFQySkJXbmhpVTBGd2FIYxAB!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CAIQACodChtycF9oOkpUcV8tUF9KY01xT2JBWnhiU0FwaHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-04-29","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported difficulty scheduling an appointment, long wait times, brief consultation, and lack of explanation about the procedure.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSMmNVUm5iakZMVVZWVmQxOWhORlJEYWxGSWVXYxAB!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CAIQACodChtycF9oOkR2cURnbjFLUVVVd19hNFRDalFIeWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-03-18","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported a poorly made crown that required redoing at another institution after multiple failed impressions over five months.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OUlRubGpPSEpmTmtnMk9GUmlNRFZFTkVSb2MwRRAB!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CAIQACodChtycF9oOnNRTnljOHJfNkg2OFRiMDVENERoc0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-03-17","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported rude receptionists, high fees for root canal treatment, and poor communication about intern procedures.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5MWJEbEhlR3hpUldaeE1HZHhSRkF0U2pOc2RVRRAB!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CAIQACodChtycF9oOl91bDlHeGxiRWZxMGdxRFAtSjNsdUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-02-11","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.63,"summary":"The patient reported being charged 28,000 TL for two space maintainers and fillings, considering it a rip-off.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGbFVuaFRSbXhqV0RKc04wMWxTa3RITW5wc1NIYxAB!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CAIQACodChtycF9oOlFlUnhTRmxjWDJsN01lSktHMnpsSHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2025-12-26","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported lack of information about procedures, indifferent staff, and poor service quality.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kd1IweDRURjltVDJocVMwbDFSVkV0WVVodmVWRRAB!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CAIQACodChtycF9oOmdwR0x4TF9mT2hqS0l1RVEtYUhveVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-12-02","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported retainer warping and filling material loosening within two months, with poor service and long waits for on-call dentist.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwb1ZHMUROMjkyWjBwVVpWZExja3RVVjJKQ1MwRRAB!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CAIQACodChtycF9oOlpoVG1DN292Z0pUZVdLcktUV2JCS0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-11-17","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that during tartar cleaning the clinic broke the root of a filled tooth and failed to provide a system or direct them for a filling, leaving them with a broken tooth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxUE1HSkNhWGxzY0dsWU5UaHlORmhHWmpSdFJuYxAB!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CAIQACodChtycF9oOk1PMGJCaXlscGlYNThyNFhGZjRtRnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2025-10-15","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.42,"summary":"The patient reported a long wait and lack of clear communication during a dental visit involving about 20 teeth, feeling it was a money trap.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214Sk9HdEdOWFpXYTJoSFlqWkNPVUowVURGUmRIYxAB!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CAIQACodChtycF9oOmxJOGtGNXZWa2hHYjZCOUJ0UDFRdHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-04-18","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.34,"summary":"The patient reported that their child's orthodontic treatment was used as a training case for students, resulting in errors that required later correction.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvOWEySVd3EAE!2m1!1s0x0:0x91e21389591aec11!3m1!1s2@1:CIHM0ogKEICAgMCo9a2IWw%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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(verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare 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consultation","verdict":"no","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"partial","points":0.25,"max":0.5}]},"redFlags":[{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"3 serious (S3) complaints on record within the window."}],"redPenalty":-4,"licence":null,"dentists":[],"contact":{"phone":null,"whatsapp":null,"email":null,"facebook":null,"address":"Bezmialem Vakıf Üniversitesi, Diş Hekimliği Hastanesi (implied from site structure)"},"summary":"The website is for Bezmialem Vakıf Üniversitesi, a Turkish university with a dental hospital. The site provides general information about the university and its faculties but lacks specific details about dental services, pricing, or dentist profiles.","strengths":["University-affiliated dental hospital","English language version available","Comprehensive university information"],"weaknesses":["No dentist names or specializations listed","No service or price information","No contact details for the dental clinic","No aftercare or documentation information","No review or rating system"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://bezmialem.edu.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/bezmialem.edu.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":192,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Natalie Ball","gdc":"244127","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Amarat Kaur Bal","gdc":"258552","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Natalie Ball","gdc":"244127"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Bezmialem Vakıf Üniversitesi, Diş Hekimliği Hastanesi (implied from site structure)","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":10,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"medipol-universitesi-dis-hastanesi","name":"Medipol Üniversitesi Diş Hastanesi","city":"Istanbul","domain":"medipol.com.tr","website":"https://medipol.com.tr","composite":11.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":8,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":3.25},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":31,"serious":2,"critical":0,"incidents":[{"id":"I1","date":"2026-07-09","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.99,"summary":"The patient reported that the orthodontist demanded payment under the pretext of patient error and described the clinic as commerce-focused and unprofessional.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSeFVGcHNjVWc0UWtkcFpXUmhTM1pGYVdOTlEwRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOjRxUFpscUg4QkdpZWRhS3ZFaWNNQ0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2026-06-30","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported difficulty contacting patient rights representatives, condescending communication from doctors, and unresolved orthodontic treatment issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSM2RHRTJZMHhEVkhsc2NHUnVURkV3TVVaU2FsRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOjR3dGE2Y0xDVHlscGRuTFEwMUZSalE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-06-10","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported missed appointments, difficulty scheduling, and assistants performing orthodontic work while being charged thousands of euros.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KbFFXdHpWa3R0T0V0alkwRnlSSE4zZG05UFVXYxAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOnJlQWtzVkttOEtjY0FyRHN3dm9PUWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-05-14","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported braces treatment lasting 7 years without completion and worsening teeth.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kQmRYbDZVVWRwTUhwdFpWQkZYemhaWTFOTWFIYxAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOmdBdXl6UUdpMHptZVBFXzhZY1NMaHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-04-30","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported that after 5 years of orthodontic and surgical treatment with multiple doctor changes, the results were ineffective, teeth relapsed, stains developed, and the clinic quoted high fees for additional treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GeFVrRkVjRXBRVDFkZlJFRXpNSFEyV1VOVE5YYxAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOmFxUkFEcEpQT1dfREEzMHQ2WUNTNXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-02-22","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported a dental filling that fell out after two months and that they are still paying installments for it.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twUVUzUXpla1ZhVkhCcWVIWjBZekpWWVVSbVIwRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOkpQU3QzekVaVHBqeHZ0YzJVYURmR0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-02-04","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported unnecessary X-rays and unclear pricing for an implant, leading them to leave without treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKR2IwTktjekJxYjNkSVNIZFZMVVJIVFdWUVdsRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOjJGb0NKczBqb3dISHdVLURHTWVQWlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2026-01-14","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported a fixed prosthetic tooth on implants causing pain, discomfort, and aesthetic issues within 5 months, with the clinic refusing to intervene and charging extra for corrective surgery.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xocmRYRjVXVzFWTW1OZlVGVkhiVVpXZVVveE9XYxAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOlhrdXF5WW1VMmNfUFVHbUZWeUoxOWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2025-12-22","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.6,"summary":"The patient reported a scheduling error where the clinic confirmed an appointment for the 22nd but upon arrival claimed it was for the 29th, and refused to accommodate the patient.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wcFprUktNMmgyTW1sRFdIWnRhV2RNYWsxd1NXYxAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOmppZkRKM2h2MmlDWHZtaWdMak1wSWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-12-06","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported repeated examinations and procedures due to being a foreigner, and claimed that previous dental work had failed within three months.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5cFVXWlVTemR5TW1SaGNucGpSMEZqV0VoUmVrRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOk9pUWZUSzdyMmRhcnpjR0FjWEhRekE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2025-12-01","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported paying 400,000 Turkish Lira for treatment at a clinic lacking an on-site laboratory, requiring external tests, and considered the cost excessive for the service provided.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KelFubERWRmhHV2xSdU9WSlVWVE5KWms1T05FRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOmJzQnlDVFhGWlRuOVJUVTNJZk5ONEE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2025-11-19","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that after fillings, their mother developed mouth sores lasting a month, and they paid extra for a specialist but received care from a general practitioner, with complaints unanswered.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOVFNWaEhXbTFsVHpOcFEyMDBWMW8yYjNCS2VXYxAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOkNTSVhHWm1lTzNpQ200V1o2b3BKeWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I13","date":"2025-11-10","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported that a staff member at the entrance lobby was shouting aggressively.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkRFVtbFhlVk5qUVUxcWFEaDRjbnBmVG5ka2NIYxAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOjdDUmlXeVNjQU1qaDh4cnpfTndkcHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I14","date":"2025-11-04","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported being charged for an examination and X-ray after retirement, with no treatment performed.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwdjRmam53RRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgIDpv4fjnwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I15","date":"2025-10-26","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported prolonged examination since 2018 with no progress, inexperienced staff, and changing treatment plans, leading them to seek care elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214VGNIcGhaVk5RUWtsdWNWbFZRMmh2Tlc5R01IYxAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOmxTcHphZVNQQklucVlVQ2hvNW9GMHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I16","date":"2025-07-21","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.99,"summary":"The patient reported dissatisfaction with dental work and difficulty obtaining pricing for implants, including being asked to pay for a price quote.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVd1RYaEdXRTB6YTBwcmFsZDNVR1YyUlRCek5GRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOjUwTXhGWE0za0prald3UGV2RTBzNFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I17","date":"2025-07-12","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported dissatisfaction with the quality of dental work, leading to a low rating.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KR1lrVktSSE5EYlZWTU5XcE1jamRzZEVsVVlrRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOmJGYkVKRHNDbVVMNWpMcjdsdElUYkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I18","date":"2025-07-11","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.6,"summary":"The patient reported being charged 1260 TL for a broken brace without prior notice, which was not part of the agreed treatment terms.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aclJESnNkbVJXYTBZM05VdHBkRXRIYlZwdWVHYxAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CAIQACodChtycF9oOnZrRDJsdmRWa0Y3NUtpdEtHbVpueGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I19","date":"2025-05-12","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported that a dentist left mid-procedure, causing distress and leaving the child untreated.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLRDY5SXItdy11LUlnEAE!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEKD69Ir-w-u-Ig%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I20","date":"2025-05-10","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.48,"summary":"The patient reported that the clinic repeatedly called to reschedule appointments, causing inconvenience.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLNlc5YVRXcHRpNjBnRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEK6W9aTWpti60gE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I21","date":"2025-02-19","severity":"S1","category":"FI","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.22,"summary":"The patient reported feeling that the clinic is a money trap and that staff demand payment for even simple interactions.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNneGFlMkxnEAE!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgMCgxae2Lg%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I22","date":"2024-11-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that her 7-year-old daughter's steel crown on a dental implant dislodged and was coughed out, requiring hospital attention, and she is pursuing legal action to recover the cost.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQcGZhNC1nRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgICPpfa4-gE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I23","date":"2024-11-25","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"probable","resolution":"unresolved","penalty":0.25,"summary":"The patient reported a decline in care quality, inexperienced staff, and negligence after payment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQOGN2VU5BEAE!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgICP8cvUNA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I24","date":"2024-11-18","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.39,"summary":"The patient reported that the clinic frequently cancels appointments and that the appointment system does not justify the prices charged.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzdy1EUjdnRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgID3w-DR7gE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I25","date":"2024-10-02","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.34,"summary":"The patient reported failed teeth whitening, difficulty scheduling appointments, and being used as a guinea pig by students.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURueUkzTU13EAE!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgIDnyI3MMw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I26","date":"2024-09-21","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported severe pain after a filling procedure, with the tooth now aching at night.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIajliU3FnRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgIDHj9bSqgE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I27","date":"2024-05-21","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.34,"summary":"The patient reported poor communication and unresponsiveness during orthodontic treatment, with a broken wire causing concern for tooth damage.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUa05fc3ZRRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgIDTkN_svQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I28","date":"2024-05-21","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.36,"summary":"The patient reported being unable to schedule an appointment due to the clinic not returning calls and the phone line being unanswered.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUd0kyMWxRRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgIDTwI21lQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I29","date":"2024-03-06","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.79,"summary":"The patient reported a no-show by the claimed dentist, an unfulfilled request for a specialist, a tooth becoming sensitive after treatment, and a last-minute appointment cancellation despite time off work.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5d2YyM25BRRAB!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgIC9wf23nAE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I30","date":"2024-03-05","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.25,"summary":"The patient reported that high patient volume at the clinic leads to reduced quality of care and a focus on profit over patient needs.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5dHV2dVNBEAE!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgIC9tuvuSA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I31","date":"2024-02-20","severity":"S1","category":"AC","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.19,"summary":"The patient reported difficulty contacting the clinic to schedule an appointment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkb0pIUElBEAE!2m1!1s0x0:0x458d8278296c05ed!3m1!1s2@1:CIHM0ogKEICAgIDdoJHPIA%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"partial","points":1.5,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"no","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"no","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"no","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"partial","points":0.75,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"no","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[],"redPenalty":0,"licence":null,"dentists":[],"contact":{"phone":"444 70 44","whatsapp":null,"email":null,"facebook":null,"address":null},"summary":"Medipol Sağlık Grubu is a large healthcare group in Turkey with multiple hospitals and dental clinics. The website offers multilingual support and information for international patients, but lacks specific details on dental services, pricing, and dentist profiles.","strengths":["Multilingual website","International patient coordination","Multiple hospital locations"],"weaknesses":["No dentist names or specializations listed","No prices published","No aftercare instructions","No verifiable operating licence"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":0,"google":60},"sources":[{"id":"s-site","url":"https://medipol.com.tr","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/medipol.com.tr","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":193,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Umayr Ismail Nagdi","gdc":"285049","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Weaam Elmahi Ballal","gdc":"248628","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Weaam Elmahi Ballal","gdc":"248628"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":60,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60}],"independentPlatformCount":1,"minimumPlatformsRequired":2,"meetsSourceThreshold":false,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":31,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"omer-istanbul-dental-clinic","name":"Omer Istanbul Dental Clinic","city":"İstanbul","domain":"omeristanbul.com","website":"https://omeristanbul.com","composite":11,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":9.5,"price":0,"licensing":3,"capability":0,"aftercare":0,"reputation":0,"comms":2.5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":11,"serious":6,"critical":0,"incidents":[{"id":"I1","date":"2026-06-30","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported returning to Italy with pain for 1.5 months after treatment, and upon returning to the clinic, all travel and clinical costs were at her expense; she stated that 4 teeth were over-prepared and nerves needed removal.","source":"https://www.trustpilot.com/reviews/6a43aee6c57bbfa770f76fae","reviewerCountry":null},{"id":"I2","date":"2026-05-16","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported a clinic transfer issue, a frightening hotel room, and rough handling during dental procedures including a torn mouth corner and inappropriate X-ray positioning.","source":"https://www.trustpilot.com/reviews/6a083af6b25d069026b7cef5","reviewerCountry":null},{"id":"I3","date":"2026-05-06","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported zirconium crowns causing severe sensitivity, pain, halitosis, and a damaged tooth after multiple adjustments, with the clinic dismissing concerns as normal.","source":"https://www.trustpilot.com/reviews/69fb809d2bb0b0efeb6485bd","reviewerCountry":null},{"id":"I4","date":"2026-04-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that the clinic rejected negative reviews, demanded deletion of a review in exchange for warranty, and failed to reimburse 450€ for corrective treatment in Portugal.","source":"https://www.trustpilot.com/reviews/69ee0e5710e16e43c1fd59ac","reviewerCountry":null},{"id":"I5","date":"2026-02-14","severity":"S3","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"partial","penalty":13.87,"summary":"The patient reported crowns that were poorly fitted, causing pain, difficulty chewing, and metal taste, with a home dentist confirming substandard work.","source":"https://www.trustpilot.com/reviews/698fb9d76faa0621b0c2c0e7","reviewerCountry":null},{"id":"I6","date":"2026-02-07","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported implant surgery performed without CT scan or sinus lift, leading to severe pain, swelling, and headaches after the procedure.","source":"https://www.trustpilot.com/reviews/698668ab2445738085a7ac1d","reviewerCountry":null},{"id":"I7","date":"2025-12-31","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported crowns that fell out within two months, requiring corrective treatment elsewhere, and described the materials as cheap quality.","source":"https://www.trustpilot.com/reviews/695538303b34a63dc30cd53a","reviewerCountry":null},{"id":"I8","date":"2025-10-30","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported being charged 10,000 euros instead of the agreed 450 euros for 7 implants, and the clinic did not cover the promised hotel and transport costs.","source":"https://www.trustpilot.com/reviews/69036a7db84125b9a2c3e657","reviewerCountry":null},{"id":"I9","date":"2025-10-23","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that the dentist failed to clean and dry the tooth stump before cementing a crown, contrary to standard procedure.","source":"https://www.trustpilot.com/reviews/68f9e8a815109e90a930573a","reviewerCountry":null},{"id":"I10","date":"2025-09-10","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that the clinic could not provide safe anesthesia for their Type 1 diabetes and changed the treatment price on-site.","source":"https://www.trustpilot.com/reviews/68c18f2e7735f4a2a2ea615e","reviewerCountry":null},{"id":"I11","date":"2026-07-11","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported paying a €300 deposit for implant treatment, but the practice required a cardiology report that the patient's cardiologist refused to provide, leading to cancellation and refusal to refund the deposit.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WZk1rZGthVEZUU20wMloyVkhVVVowZGxoYU0zYxAB!2m1!1s0x0:0xba50e1c97d7921c!3m1!1s2@1:CAIQACodChtycF9oOnVfMkdkaTFTSm02Z2VHUUZ0dlhaM3c%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"yes","points":3,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"unverified","points":0,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"6 serious (S3) complaints on record within the window."}],"redPenalty":-4,"licence":"AUTHORIZED DENTAL CLINIC FOR HEALTH TOURISM","dentists":[{"name":"Dr. Gokhan","specialization":null,"licenceNo":null},{"name":"Omer","specialization":null,"licenceNo":null}],"contact":{"phone":null,"whatsapp":null,"email":null,"facebook":null,"address":null},"summary":"Omer Istanbul Dental Clinic offers cosmetic dentistry services in Turkey, targeting international patients with affordable prices. The website features patient testimonials and mentions membership in the American Academy of Cosmetic Dentistry and authorization for health tourism.","strengths":["Multilingual website","International patient testimonials","Health tourism authorization mentioned"],"weaknesses":["No prices listed","No dentist specializations","No address or map","No contact details beyond website"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Usable messaging / WhatsApp channel","Pre-visit online consultation","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://omeristanbul.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/omeristanbul.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":114,"reviewer":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":194,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":"AUTHORIZED DENTAL CLINIC FOR HEALTH TOURISM","facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":["Dr. Gokhan","Omer"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":11,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"all-on-dental","name":"All On Dental","city":"İstanbul","domain":"allondental.com","website":"https://allondental.com","composite":10.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":14.26,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":14.26,"qualified":7,"serious":4,"critical":0,"incidents":[{"id":"I1","date":"2024-06-15","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.5,"summary":"The patient reported paying $200 for teeth whitening with no visible color change and no explanation from the clinic.","source":"https://www.trustpilot.com/reviews/666d4a6487d29d532ca78067","reviewerCountry":null},{"id":"I2","date":"2022-06-16","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.09,"summary":"The patient reported severe burns and a severed frenum from tooth whitening, with no refund or apology received despite promises.","source":"https://www.trustpilot.com/reviews/62ab5477266eedb3c15b3f92","reviewerCountry":null},{"id":"I3","date":"2026-06-27","severity":"S3","category":"FI","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":3.9,"summary":"The patient reported paying nearly double the treatment value due to intermediary commissions, and developed a severe infection after implant prosthesis placement.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oM2JUbDJkRjlQY210MldGRjRZek5uWTA5b2QzYxAB!2m1!1s0x0:0x4ebe1b22303a6504!3m1!1s2@1:CAIQACodChtycF9oOmh3bTl2dF9Pcmt2WFF4YzNnY09od3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-06-09","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported three implants failing within two months, causing pain and requiring antibiotics that are difficult to obtain in their home country.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25jeGFIQm5XV1E0TFcxR1pDMXRVVzFxUVd0aFpYYxAB!2m1!1s0x0:0x4ebe1b22303a6504!3m1!1s2@1:CAIQACodChtycF9oOncxaHBnWWQ4LW1GZC1tUW1qQWthZXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-04-07","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that a Hollywood Smile procedure failed within two months, with teeth breaking, and received no warranty or support.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SMVYzUkhTVWhTTUhaVE1uUm1kVzB6WlY5TUxVRRAB!2m1!1s0x0:0x4ebe1b22303a6504!3m1!1s2@1:CAIQACodChtycF9oOmR1V3RHSUhSMHZTMnRmdW0zZV9MLUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-03-06","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported a fragmented treatment session with long waits and inadequate pain management.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1bkxyVFJBEAE!2m1!1s0x0:0x4ebe1b22303a6504!3m1!1s2@1:CIHM0ogKEICAgIC5nLrTRA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-12-14","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported crowns that broke the first day and all broke within a week, requiring corrective treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCblVqRkNTQzAwT0hWS2RYbzNRbkZLWnpSNldWRRAB!2m1!1s0x0:0x4ebe1b22303a6504!3m1!1s2@1:CAIQACodChtycF9oOjBnUjFCSC00OHVKdXo3QnFKZzR6WVE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"unverified","points":0,"max":2},{"id":"info_address","label":"Address & map 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentalida-dental-clinic","name":"Dentalida Dental Clinic","city":"Antalya","domain":"dentalida.com","website":"https://dentalida.com","composite":10,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":9,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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elsewhere.","source":"https://www.trustpilot.com/reviews/6a3e78dc2aaa75f7ec65e6df","reviewerCountry":null},{"id":"I3","date":"2026-06-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported multiple implant failures, speech changes, and emotional distress due to a visibly trembling dentist and poor clinic standards.","source":"https://www.trustpilot.com/reviews/6a3e613d9dc1cb87ddc61730","reviewerCountry":null},{"id":"I4","date":"2024-10-22","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported multiple crown failures, including loose crowns, poor fit with food trapping, and partner's speech/eating difficulties after full lower crowns.","source":"https://www.trustpilot.com/reviews/6717bf9dfdcd0c958050bc30","reviewerCountry":null},{"id":"I5","date":"2024-03-14","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":6.36,"summary":"The patient reported multiple visits due to a broken bridge, improper post material, and infection from inadequate root canal treatment, requiring corrective procedures.","source":"https://www.trustpilot.com/reviews/65f2a4f4730d105beece3790","reviewerCountry":null},{"id":"I6","date":"2026-06-30","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported leaking cement causing gum pain and bleeding, and crowns separating from the arch after returning home.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aVFduTjNiMUZ1YjFOb2VHOVNibWhZVlRVd2JuYxAB!2m1!1s0x0:0x683e882e242b7009!3m1!1s2@1:CAIQACodChtycF9oOnZTWnN3b1Fub1NoeG9SbmhYVTUwbnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-06-29","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that dentures had large gaps, caused food trapping, fell out, and required repeat treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paUlh6Tk1SRTVpZFc1TmRtUnRZekl3UldRdE5rRRAB!2m1!1s0x0:0x683e882e242b7009!3m1!1s2@1:CAIQACodChtycF9oOjZRXzNMRE5idW5NdmRtYzIwRWQtNkE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2026-06-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":7.96,"summary":"The patient reported dentures that were too large, unnatural, with gaps causing food trapping and movement during eating, requiring corrective treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWa1lYUm9TVmh0YjFab1NVUlllVlUyYW5sUFZtYxAB!2m1!1s0x0:0x683e882e242b7009!3m1!1s2@1:CAIQACodChtycF9oOlVkYXRoSVhtb1ZoSURYeVU2anlPVmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2026-06-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":10.61,"summary":"The patient reported a cross-threaded implant screw that led to loosening and pain, requiring corrective treatment through a third-party health tourism company.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w4MU4zSjNiVVF6Ymt0UlJuTTBNakZ3VUVOUmVIYxAB!2m1!1s0x0:0x683e882e242b7009!3m1!1s2@1:CAIQACodChtycF9oOl81N3J3bUQzbktRRnM0MjFwUENReHc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2026-06-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported serious issues with implants and crowns in the upper jaw, requiring corrective treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyZ2RLOFZBEAE!2m1!1s0x0:0x683e882e242b7009!3m1!1s2@1:CIHM0ogKEICAgICrgdK8VA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2026-06-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported severe complications including multiple implant failures and speech changes after treatment at a clinic where the dentist's hands shook during procedures.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGZk5qRklhMnRhZVRCak0zVXpWR2R2UmxjMmJGRRAB!2m1!1s0x0:0x683e882e242b7009!3m1!1s2@1:CAIQACodChtycF9oOkFfNjFIa2taeTBjM3UzVGdvRlc2bFE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2023-02-01","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.27,"summary":"The patient reported dissatisfaction with dental care and cleaning quality despite good attention and care.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCMzhHTzB3RRAB!2m1!1s0x0:0x683e882e242b7009!3m1!1s2@1:CIHM0ogKEICAgIDB38GO0wE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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The website highlights patient testimonials and a step-by-step journey for international patients.","strengths":["Clear service list","English-language site","WhatsApp contact","Free consultation offered","International patient coordination"],"weaknesses":["No dentist names or specializations listed","No prices published","No address or map","No operating licence or registration details"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":51,"grade":"D","rankable":false,"label":"Limited evidence coverage","breakdown":{"sourceDiversity":15,"timeCoverage":12,"usableVolume":12,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":37,"google":55},"sources":[{"id":"s-site","url":"https://dentalida.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentalida.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":null,"reviewer":{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":196,"rankingEligibility":"listed-not-ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Morteza Neshat Omidvaran","gdc":"211103","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"rankingExclusionReason":"confidence-grade-d-limited-evidence","evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Gita Goudarzi Nejad","gdc":"229301"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":92,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":55},{"name":"Trustpilot","records":37}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"D","qualifiedComplaints":12,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"listed-not-ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"apex-dental-turkey","name":"Apex Dental Turkey","city":"Antalya","domain":"apexdentalturkey.com","website":"https://apexdentalturkey.com","composite":7.6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":13.64,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":13.64,"qualified":6,"serious":1,"critical":4,"incidents":[{"id":"I1","date":"2023-09-23","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.36,"summary":"The patient reported persistent numbness and tingling on the left side of the head and ear months after a wisdom tooth extraction.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtcnM3V21nRRAB!2m1!1s0x0:0xaebce27c818bf716!3m1!1s2@1:CIHM0ogKEICAgIC-rs7WmgE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I2","date":"2023-07-26","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.36,"summary":"The patient reported persistent numbness and tingling in the jaw nearly a year after wisdom tooth extraction, along with gum tearing requiring stitches, and overheard dismissive comments from staff.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtbUsyTjBnRRAB!2m1!1s0x0:0xaebce27c818bf716!3m1!1s2@1:CIHM0ogKEICAgID-mK2N0gE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2023-02-27","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.8,"summary":"The patient reported that a dentist extracted his wife's wisdom tooth, cutting nerves and causing permanent loss of sensation.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoMFAzS0J3EAE!2m1!1s0x0:0xaebce27c818bf716!3m1!1s2@1:CIHM0ogKEICAgIDh0P3KBw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2023-02-27","severity":"S4","category":"ID","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":8.45,"summary":"The patient reported permanent numbness and loss of sensation in the lower jaw and tongue after wisdom tooth extraction, and stated the dentist misrepresented his qualifications.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoME42dmJ3EAE!2m1!1s0x0:0xaebce27c818bf716!3m1!1s2@1:CIHM0ogKEICAgIDh0N6vbw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2021-10-20","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.64,"summary":"The patient reported poorly fitted crowns and bridges, an infected root canal requiring retreatment, and a broken porcelain plaque, with a German dentist deeming the work a total loss.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHdU1pdWpnRRAB!2m1!1s0x0:0xaebce27c818bf716!3m1!1s2@1:CIHM0ogKEICAgICGuMiujgE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2019-12-31","severity":"S1","category":"FI","credibility":"Q1","attribution":"uncertain","resolution":"unresolved","penalty":0.01,"summary":"The patient reported feeling overcharged and dissatisfied with the value of treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNdnY2SVVREAE!2m1!1s0x0:0xaebce27c818bf716!3m1!1s2@1:CIHM0ogKEICAgIDMvv6IUQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"unverified","points":0,"max":2},{"id":"info_address","label":"Address & map 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documented."}],"redPenalty":-6,"licence":null,"dentists":[],"contact":{},"summary":null,"strengths":[],"weaknesses":[],"couldNotVerify":["Working website","Dentists named","Dentist specialisations listed","Service list published","Clear contact details","English-language site","Address & map published","Prices or ranges published","Implant price listed","Crown price listed","Consultation price listed","Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","English spoken","Usable messaging / WhatsApp channel","Pre-visit online consultation","International-patient coordination","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":50,"google":60},"sources":[{"id":"s-site","url":"https://apexdentalturkey.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/apexdentalturkey.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":116,"reviewer":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":197,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Umayr Ismail Nagdi","gdc":"285049"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":110,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":50}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":6,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"tower-dental-clinic","name":"Tower Dental Clinic","city":"İstanbul","domain":"towerdentalclinic.com","website":"https://towerdentalclinic.com","composite":6.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":11.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":14,"serious":9,"critical":2,"incidents":[{"id":"I1","date":"2026-04-28","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported implant brand substitution without consent, a fractured crown due to improper adjustment, and over $25,000 CAD in damages.","source":"https://www.trustpilot.com/reviews/69f05730525d4c268dc7b6e4","reviewerCountry":null},{"id":"I2","date":"2025-01-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported severe discomfort, sensitive teeth, and pain in root canals after treatment, requiring two years to save for corrective care.","source":"https://www.trustpilot.com/reviews/6787e78e10b8ffd968486970","reviewerCountry":null},{"id":"I3","date":"2024-09-25","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported receiving 4 implants and 10 root canals instead of full mouth treatment, resulting in inability to eat and tooth sensitivity for two years.","source":"https://www.trustpilot.com/reviews/66f44098d87d62246c08f3c0","reviewerCountry":null},{"id":"I4","date":"2024-07-20","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.34,"summary":"The patient reported veneers that did not cover teeth and caused problems after two years.","source":"https://www.trustpilot.com/reviews/669b51f46c0053bd7f68fc49","reviewerCountry":null},{"id":"I5","date":"2024-03-10","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":18.72,"summary":"The patient reported severe infections in all three implants due to incorrect size, missing healing cap, and improper depth, requiring removal and corrective treatment elsewhere, with the clinic refusing a refund.","source":"https://www.trustpilot.com/reviews/65ed4a0c30c625c0e26f11fd","reviewerCountry":null},{"id":"I6","date":"2023-01-24","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":4.37,"summary":"The patient reported severe pain after 25 crowns, requiring root canals, and the clinic refused further treatment, attributing pain to psychological issues.","source":"https://www.trustpilot.com/reviews/63cf94aa9b64b1bdaf412449","reviewerCountry":null},{"id":"I7","date":"2026-06-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported crowns that became dislodged multiple times, required redoing elsewhere, and developed gaps, indicating poor workmanship.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214cmQxaENia1k0Y1VsaU1tWnNUVmhxTjNOaU4zYxAB!2m1!1s0x0:0x93725cda896604b!3m1!1s2@1:CAIQACodChtycF9oOmxrd1hCbkY4cUliMmZsTVhqN3NiN3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2026-04-15","severity":"S3","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":16.32,"summary":"The patient reported implant crowns that failed within six months, with the dentist ignoring fit concerns, and the clinic refusing to honor promised travel coverage.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkR1VrSmhObGRWVVZWV1dYazVSVll3Y0ZSWWMyYxAB!2m1!1s0x0:0x93725cda896604b!3m1!1s2@1:CAIQACodChtycF9oOkdGUkJhNldVUVVWWXk5RVYwcFRYc2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2026-03-08","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported that the final result of dental treatment did not match what was explained, and post-procedure concerns were not taken seriously.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WMVZHODRNVkpuZVZKWVRqWnZTemxYZWtwNGQyYxAB!2m1!1s0x0:0x93725cda896604b!3m1!1s2@1:CAIQACodChtycF9oOmV1VG84MVJneVJYTjZvSzlXekp4d2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-12-20","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":31.2,"summary":"The patient reported three infected implants requiring removal, resulting in permanent sinus problems, and stated the clinic refused refund requests.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xabmMyNHphbTVIYlcxM1RXZHhTV3AzVDBFNVdVRRAB!2m1!1s0x0:0x93725cda896604b!3m1!1s2@1:CAIQACodChtycF9oOlZnc24zam5HbW13TWdxSWp3T0E5WUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2025-08-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported crowns that were crooked, poorly fitted, and caused jaw discomfort, burning tongue, and dry mouth after rushed treatment in Istanbul.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25obmQwMXhVbGhGTUdWR01rc3pWazlYUkY4MUxVRRAB!2m1!1s0x0:0x93725cda896604b!3m1!1s2@1:CAIQACodChtycF9oOnhnd01xUlhFMGVGMkszVk9XRF81LUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2025-07-11","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported being misled about treatment suitability for a Class III bite, receiving substandard hotel accommodations, and experiencing unprofessional conduct at the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SSmRFTmphVFpWYVcxM1FucHdOVzV6UWtkaFRVRRAB!2m1!1s0x0:0x93725cda896604b!3m1!1s2@1:CAIQACodChtycF9oOmRJdENjaTZVaW13QnpwNW5zQkdhTUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I13","date":"2025-06-16","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported that four crowns fell off two days after treatment and the clinic refused to take responsibility or offer a solution.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0a2JXTlBXVFExWVRsMGFWQlljbDg1V21GcU0xRRAB!2m1!1s0x0:0x93725cda896604b!3m1!1s2@1:CAIQACodChtycF9oOktkbWNPWTQ1YTl0aVBYcl85WmFqM1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I14","date":"2025-05-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported poor-fitting crowns and bridges with gaps causing bacteria buildup, loose crowns, and refusal of further corrective treatment after multiple visits.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURveXItbElnEAE!2m1!1s0x0:0x93725cda896604b!3m1!1s2@1:CIHM0ogKEICAgMDoyr-lIg%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentsun-international","name":"Dentsun International","city":"Antalya","domain":"dentsun.com.tr","website":"https://dentsun.com.tr","composite":6,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":9.98,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic 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month.","source":"https://www.trustpilot.com/reviews/6a288bb65d9e0d6e2a2481cb","reviewerCountry":null},{"id":"I3","date":"2026-05-21","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.34,"summary":"The patient reported a hemorrhage and fever during treatment, with delayed medication and no response from management.","source":"https://www.trustpilot.com/reviews/6a0f1713c622ea502a198e53","reviewerCountry":null},{"id":"I4","date":"2026-05-04","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported 25 zirconium crowns that did not fit correctly, leading to loosening, infection, and severe pain over seven weeks, with the clinic dismissing concerns.","source":"https://www.trustpilot.com/reviews/69f85fb0b53bd7dfbdac2b23","reviewerCountry":null},{"id":"I5","date":"2026-04-24","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported inconsistent and misleading information from a consultant, including lies about doctor consultations and unprofessional communication.","source":"https://www.trustpilot.com/reviews/69eb3e91fa0a96d973b4c6ed","reviewerCountry":null},{"id":"I6","date":"2026-07-05","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that a clinic performed an unnecessary root canal against their objections, leading to jaw issues and tooth loss after returning to the US.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rM1kxRmtSemxWU0RkblNrTkhUbU0yVVdWWFMxRRAB!2m1!1s0x0:0x84f619dbab5f1235!3m1!1s2@1:CAIQACodChtycF9oOnk3Y1FkRzlVSDdnSkNHTmM2UWVXS1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-06-15","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":1.87,"summary":"The patient reported being threatened by clinic staff after posting a negative review and filing a complaint, and being charged 6,000 lira for a single tooth extraction.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21welEzTkhWbkZJVjFRM1pWTlJNWFI2ZVRoV2RuYxAB!2m1!1s0x0:0x84f619dbab5f1235!3m1!1s2@1:CAIQACodChtycF9oOmpzQ3NHVnFIV1Q3ZVNRMXR6eThWdnc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2026-06-14","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.12,"summary":"The patient reported a painful extraction experience with excessive fees and lack of post-operative care.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSc01rOTRRMlJuV1VJM2QwMUtNM1ExU1VwamEyYxAB!2m1!1s0x0:0x84f619dbab5f1235!3m1!1s2@1:CAIQACodChtycF9oOkRsMk94Q2RnWUI3d01KM3Q1SUpja2c%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists 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Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"diamond-dental-antalya","name":"Diamond Dental Antalya","city":"Antalya","domain":"diamonddentalantalya.com","website":"https://diamonddentalantalya.com","composite":4.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":8.5,"price":2,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":7,"serious":5,"critical":1,"incidents":[{"id":"I1","date":"2026-05-06","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that poorly fitted crowns led to tooth decay, resulting in multiple extractions and implants in Tenerife.","source":"https://www.trustpilot.com/reviews/69fb51f89d255dcdca0c96c0","reviewerCountry":null},{"id":"I2","date":"2026-05-04","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported unprofessional communication, lack of treatment plan and medical forms, and pressure to book flights, leading them to choose another clinic.","source":"https://www.trustpilot.com/reviews/69f8cdf09a1355d6cb7c79d4","reviewerCountry":null},{"id":"I3","date":"2026-03-10","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported unhealthy gaps from crown to gum line requiring over £10,000 in corrective treatment elsewhere, with the original clinic refusing to address the issue.","source":"https://www.trustpilot.com/reviews/69b06ef3c51dbfff2ab6105d","reviewerCountry":null},{"id":"I4","date":"2025-11-17","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":24.96,"summary":"The patient reported that a dentist in Turkey performed an implant procedure despite osteopenia and bone medication, leading to infection, implant failure, and permanent oral health deterioration.","source":"https://www.trustpilot.com/reviews/691aa6a4e8283f2ec52b6bd3","reviewerCountry":null},{"id":"I5","date":"2025-07-30","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported composite bonding that chipped soon after returning to the UK, with the clinic dismissing the complaint and refusing compensation.","source":"https://www.trustpilot.com/reviews/688a8622abbf172da6257487","reviewerCountry":null},{"id":"I6","date":"2026-06-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":6.36,"summary":"The patient reported poorly fitted crowns causing food trapping, bleeding, and gum inflammation, requiring corrective treatment elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0MWEybFdNMEUwYzJGeGR6WlVXblppT1c0d1IwRRAB!2m1!1s0x0:0xe1b64be47898930e!3m1!1s2@1:CAIQACodChtycF9oOk41a2lWM0E0c2FxdzZUWnZiOW4wR0E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2026-05-06","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that after having 22 crowns replaced in Turkey, three additional teeth required extraction and implants due to poor crown work, resulting in infection and tooth loss.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJajRQYnZ3RRAB!2m1!1s0x0:0xe1b64be47898930e!3m1!1s2@1:CIHM0ogKEICAgMDIj4PbvwE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"partial","points":2,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"partial","points":0.75,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"partial","points":0.5,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"high","label":"Critical safety complaint on record","points":-6,"reason":"1 critical (S4) patient complaint(s) documented."},{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"5 serious (S3) complaints on record within the window."}],"redPenalty":-10,"licence":null,"dentists":[],"contact":{"phone":null,"whatsapp":null,"email":null,"facebook":null,"address":"Konyaaltı, Antalya; Dalaman, Muğla; USA Office"},"summary":"Diamond Dental Antalya is a dental clinic in Turkey offering implants, crowns, veneers, and other treatments. The website provides service lists and mentions prices and packages but lacks specific pricing details and dentist information.","strengths":["Multilingual website","International patient coordination","Clear service list","Mentions prices and packages"],"weaknesses":["No dentist names or specializations listed","No specific prices for implants, crowns, or consultations","No verifiable operating licence or professional registrations","No contact phone, email, or WhatsApp provided"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":93,"google":60},"sources":[{"id":"s-site","url":"https://diamonddentalantalya.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/diamonddentalantalya.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":119,"reviewer":{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":200,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Umayr Ismail Nagdi","gdc":"285049","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Ioana Negoita","gdc":"249726","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Mariano Eduardo Balabanian Galeano","gdc":"204540","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Ioana Negoita","gdc":"249726"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":153,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":60},{"name":"Trustpilot","records":93}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Konyaaltı, Antalya; Dalaman, Muğla; USA Office","facilityAddressPrecision":"full","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":7,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"hollywood-dental-izmir","name":"Hollywood Dental Izmir","city":"İzmir","domain":"dental-hollywood.com","website":"https://dental-hollywood.com","composite":4.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":10.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":20,"serious":14,"critical":1,"incidents":[{"id":"I1","date":"2026-07-07","severity":"S3","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.02,"summary":"The patient reported that the clinic withheld a 9575 Euro prepayment and two implant passports for 19 months without starting treatment.","source":"https://www.trustpilot.com/reviews/6a4d2a6154169e14bf7a5f5e","reviewerCountry":null},{"id":"I2","date":"2026-06-24","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that implants from a Turkish brand were placed without consent instead of agreed German implants, and the clinic failed to provide medical records despite requests.","source":"https://www.trustpilot.com/reviews/6a3c10d8b4eddb4e0ad5edfb","reviewerCountry":null},{"id":"I3","date":"2026-06-19","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported that a refund approved on 7 May 2026 has not been received after more than a month, with poor communication and no proof of transfer.","source":"https://www.trustpilot.com/reviews/6a35722222538b34d8a522d8","reviewerCountry":null},{"id":"I4","date":"2026-06-06","severity":"S3","category":"AC","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":8.99,"summary":"The patient reported a bait-and-switch pricing scheme, refusal to provide medical records, and later discovered the clinic's certificate had been revoked by the Turkish Ministry of Health.","source":"https://www.trustpilot.com/reviews/6a23cce87b09982144680bd1","reviewerCountry":null},{"id":"I5","date":"2026-06-03","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that the clinic increased costs by over 2000€, used Turkish implants instead of promised German ones, and two teeth fell off the prosthesis within five months, with the clinic requiring the patient to travel back at their own expense for repairs.","source":"https://www.trustpilot.com/reviews/6a204d2d74e3f2301383e553","reviewerCountry":null},{"id":"I6","date":"2026-05-04","severity":"S2","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.15,"summary":"The patient reported being quoted for veneers but advised on arrival to have crowns instead, with unclear pricing and a rushed experience.","source":"https://www.trustpilot.com/reviews/69f914ed0fd8a688114d4ff6","reviewerCountry":null},{"id":"I7","date":"2026-04-30","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported a cracked lower set of dentures fitted six months ago, with the clinic ignoring messages and emails regarding the lifetime warranty.","source":"https://www.trustpilot.com/reviews/69f33aff4a9cad155529116f","reviewerCountry":null},{"id":"I8","date":"2026-04-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported poorly fitting crowns and misaligned implants, along with disrespectful treatment and communication issues at the clinic.","source":"https://www.trustpilot.com/reviews/69df68ed0d69cb69cc6561ab","reviewerCountry":null},{"id":"I9","date":"2026-03-11","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported that during a dental visit, a healthy lower tooth was extracted without consent, and later a second healthy tooth was broken during crown removal; the clinic then refused to continue treatment after crowns were removed, leaving the patient with exposed teeth.","source":"https://www.trustpilot.com/reviews/69b19c3755887f6960caf9ff","reviewerCountry":null},{"id":"I10","date":"2026-03-02","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that their spouse's teeth were excessively ground down without clear communication about the change from veneers to crowns, causing emotional distress despite acceptable aesthetic and functional results.","source":"https://www.trustpilot.com/reviews/69a4bd3b0e605f3f1ac1c8a2","reviewerCountry":null},{"id":"I11","date":"2026-02-27","severity":"S3","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.02,"summary":"The patient reported that after changing from a 20-crown plan to 3 veneers and 1 crown, the clinic did not refund the balance, and veneers became loose shortly after placement with no reimbursement for corrective treatment.","source":"https://www.trustpilot.com/reviews/69a12298a8342058392654a4","reviewerCountry":null},{"id":"I12","date":"2026-02-26","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported being asked for a deposit, then experiencing communication issues and a sudden price increase, and ultimately being unable to obtain a refund despite repeated requests.","source":"https://www.trustpilot.com/reviews/69a09d218b52327de54f2c64","reviewerCountry":null},{"id":"I13","date":"2026-02-23","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported pain from implants and other teeth, and that promised airport and hotel pickup did not occur.","source":"https://www.trustpilot.com/reviews/699ca8777bf8a895165f3311","reviewerCountry":null},{"id":"I14","date":"2026-01-04","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported 28 crowns that failed, requiring removal and replacement by another clinic, with issues including ill-fitting bridges, uneven bite, and infected teeth.","source":"https://www.trustpilot.com/reviews/695aa7606c5dccc79a02bdf6","reviewerCountry":null},{"id":"I15","date":"2025-12-12","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that two veneers fell off within 24 hours and required corrective treatment in Switzerland.","source":"https://www.trustpilot.com/reviews/693c1eda9d34914cbcbbc727","reviewerCountry":null},{"id":"I16","date":"2025-12-07","severity":"S4","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":40.8,"summary":"The patient reported persistent numbness in the lower right jaw due to an implant placed too close to a nerve, confirmed by three independent opinions, and ongoing pain from upper teeth work, with the clinic denying responsibility and refusing a refund.","source":"https://www.trustpilot.com/reviews/6935d5574bd65d9d95d190ed","reviewerCountry":null},{"id":"I17","date":"2025-12-01","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported a crown that fractured after two months and was asked to pay for travel and accommodation for warranty repair.","source":"https://www.trustpilot.com/reviews/692de1eb6fd507bce3dff142","reviewerCountry":null},{"id":"I18","date":"2025-11-14","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported receiving poorly fitted crowns, daily tooth pain, gum inflammation, jaw joint pain, and unhygienic treatment, with no response from the clinic after complications.","source":"https://www.trustpilot.com/reviews/691716089d0b84e65e1a3661","reviewerCountry":null},{"id":"I19","date":"2026-02-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported severe pain, gum issues, TMJ dysfunction, and discolored crowns after dental crown treatment, requiring corrective care in Austria.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOaGFUa3hPRk5aTlRGNGJtTjBORU01TnpjeFRsRRAB!2m1!1s0x0:0x858227dba6db0d04!3m1!1s2@1:CAIQACodChtycF9oOkNhaTkxOFNZNTF4bmN0NEM5NzcxTlE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I20","date":"2025-12-31","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported teeth shaved beyond clinical standards, missing canal work, and an implant placed on a nerve causing severe pain, with the clinic acknowledging negligence but refusing a refund.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tJd2FqazBTMkV5ZFhOT2FtRkpObVZyUTBWblYxRRAB!2m1!1s0x0:0x858227dba6db0d04!3m1!1s2@1:CAIQACodChtycF9oOkIwajk0S2EydXNOamFJNmVrQ0VnV1E%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"partial","points":1.5,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"partial","points":1,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"no","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"partial","points":0.75,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"partial","points":0.5,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"high","label":"Critical safety complaint on record","points":-6,"reason":"1 critical (S4) patient complaint(s) documented."},{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"14 serious (S3) complaints on record within the window."}],"redPenalty":-10,"licence":null,"dentists":[{"name":"Handan Nohutcuoğlu","specialization":null,"licenceNo":null}],"contact":{"phone":null,"whatsapp":null,"email":null,"facebook":null,"address":null},"summary":"Dental Hollywood is a dental clinic in Izmir, Turkey, offering cosmetic and restorative treatments like implants, veneers, and crowns. The site promotes affordable prices, modern technology, and international patient coordination, but lacks specific pricing and detailed contact information.","strengths":["Multilingual website","International patient focus","Mentions quality guarantee and personal support"],"weaknesses":["No prices listed","No address or map","Only one dentist named without specialization or licence","No verifiable operating licence or health tourism authorization"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://dental-hollywood.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dental-hollywood.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":120,"reviewer":{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":201,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Firas Balaa","gdc":"307557","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Firas Balaa","gdc":"307557","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Hasan Mustafa Najat","gdc":"80316","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Firas Balaa","gdc":"307557"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":["Handan Nohutcuoğlu"],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":20,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"mevsim-dental-clinic","name":"Mevsim Dental Clinic","city":"İstanbul","domain":"mevsimdental.com","website":"https://mevsimdental.com","composite":3.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":10,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":3.75},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":15,"serious":4,"critical":1,"incidents":[{"id":"I1","date":"2025-07-08","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":7.96,"summary":"The patient reported crowns that failed within 18 months, a night guard not received despite payment, and poor communication from the clinic.","source":"https://www.trustpilot.com/reviews/686d3d5421d4e8ef4370fb56","reviewerCountry":null},{"id":"I2","date":"2024-04-07","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":18.72,"summary":"The patient reported that a dental implant placed without adequate healing time failed, causing a sinus perforation and chronic sinus disease requiring surgery in their home country, where dental material from the clinic was found; the clinic denied responsibility and the patient incurred additional costs for corrective treatment.","source":"https://www.trustpilot.com/reviews/6612bf84e8751db8d296584b","reviewerCountry":null},{"id":"I3","date":"2026-07-12","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported dissatisfaction with the quality of dental work, leading to a low rating.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twMVVERk1aMUYwU2tsUFpsSTRXVkpvWjFreWVtYxAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CAIQACodChtycF9oOkp1UDFMZ1F0SklPZlI4WVJoZ1kyemc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-05-22","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported that after tooth extractions at a dental clinic, a bridge and underlying teeth broke, and the bridge fell out, with fees collected but no resolution.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WYVVrRnlielZHU1U1NVZUSnlORFZoYVRoWFNWRRAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CAIQACodChtycF9oOmVaUkFybzVGSU55VTJyNDVhaThXSVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-05-11","severity":"S1","category":"AC","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.37,"summary":"The patient reported disrespectful staff, price changes for hair removal and fillers, and unhelpful behavior.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oRk9IZ3dkMjlMZGtoamNFZEtaSE53ZG5Gd1pVRRAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CAIQACodChtycF9oOmhFOHgwd29LdkhjcEdKZHNwdnFwZUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-03-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported implant brand substitution and porcelain veneers cracking within 15 days, with only temporary patches provided and no follow-up appointments.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taNWRFTjRkRVpoVUVWUWQwMDBUbUkxVFdOVVFVRRAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CAIQACodChtycF9oOkZ5dEN4dEZhUEVQd000TmI1TWNUQUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-07-19","severity":"S1","category":"FI","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.18,"summary":"The patient reported that the clinic charged 500 TL for a child's dental check-up, which they considered excessive compared to other places.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xbFJqVXRaVU42TWxaUGFFZzBValpCUjFJelRYYxAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CAIQACodChtycF9oOm1lRjUtZUN6MlZPaEg0UjZBR1IzTXc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-07-08","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":7.96,"summary":"The patient reported crowns that failed within 18 months, color mismatch noted in file, and being charged for a night guard never received.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaMkxYZW5BRRAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CIHM0ogKEICAgICZ2LXenAE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2025-04-20","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported zirconia implants that disintegrated and fell out, with no response from the clinic representative.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvajdPQ2F3EAE!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CIHM0ogKEICAgMCoj7OCaw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-04-17","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.34,"summary":"The patient reported a root canal that required retreatment within a few years and felt the clinic did not follow up or stand behind their work.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvdm9qa3B3RRAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CIHM0ogKEICAgMCovojkpwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2024-12-28","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported that a pediatric dentist ignored them, used a phone during the appointment, and told them to research online, leading to dissatisfaction.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmaHJtaGFBEAE!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CIHM0ogKEICAgICfhrmhaA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2024-07-01","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported an indifferent attitude from staff and a female doctor during an examination, with no humane treatment.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMeDZfTnp3RRAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CIHM0ogKEICAgIDLx6_NzwE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I13","date":"2024-04-10","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.76,"summary":"The patient reported veneers that are oversized, cause bleeding and sensitivity, and are aesthetically unsatisfactory months after placement.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREdnNmdWtBRRAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CIHM0ogKEICAgIDDvsfukAE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I14","date":"2024-03-18","severity":"S1","category":"HY","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.22,"summary":"The patient reported that the clinic failed to follow COVID-19 safety protocols, including not checking HES codes or taking temperatures, and that staff were indifferent and unprofessional.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5cTY2T01REAE!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CIHM0ogKEICAgIDyq66OMQ%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I15","date":"2024-03-17","severity":"S1","category":"PR","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.18,"summary":"The patient reported unprofessional staff behavior including hugging, kissing, and smoking at the reception desk.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtaUtLN2hRRRAB!2m1!1s0x0:0x3fa5d7173db7c167!3m1!1s2@1:CIHM0ogKEICAgIC-iKK7hQE%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"yes","points":2,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"yes","points":1,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"yes","points":2,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"partial","points":0.75,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"partial","points":0.5,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"yes","points":0.5,"max":0.5}]},"redFlags":[{"severity":"high","label":"Critical safety complaint on record","points":-6,"reason":"1 critical (S4) patient complaint(s) documented."},{"severity":"medium","label":"Pattern of serious complaints","points":-4,"reason":"4 serious (S3) complaints on record within the window."}],"redPenalty":-10,"licence":null,"dentists":[],"contact":{"phone":"+90 (216) 354 40 03","whatsapp":null,"email":"info@mevsimdis.com","facebook":null,"address":"Fevzi Çakmak Mah. Tevfik İleri Cad. No:68/A Üst Kaynarca - Pendik / İstanbul"},"summary":"Mevsim Dental Clinic offers a wide range of dental treatments including smile design, zirconium crowns, teeth whitening, All-on-4 implants, sinus lifting, and lingual orthodontics. The clinic has locations in Istanbul and Antalya, provides multilingual support, and emphasizes a step-by-step patient journey from application to post-treatment follow-up.","strengths":["Multilingual website (English, Turkish, French, German, Russian)","Clear contact details and addresses for two locations","Comprehensive list of services","International patient coordination implied"],"weaknesses":["No dentist names or specializations listed","No prices published","No operating licence or registration details","No information on imaging, surgical capability, or sterilisation","No aftercare instructions or documentation details","No review or rating information"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://mevsimdental.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/mevsimdental.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":121,"reviewer":{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":202,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Brandon Reza Nejaty","gdc":"82664","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Gita Goudarzi Nejad","gdc":"229301","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Brandon Reza Nejaty","gdc":"82664"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Fevzi Çakmak Mah. Tevfik İleri Cad. No:68/A Üst Kaynarca - Pendik / İstanbul","facilityAddressPrecision":"city","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":15,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"dentakay-dental-clinic","name":"Dentakay Dental Clinic","city":"İstanbul","domain":"dentakay.com","website":"https://dentakay.com","composite":3.5,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":true,"categories":{"complaint":0,"info":8.5,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":5},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":1.5,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"yes","points":1.5,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":18,"serious":8,"critical":1,"incidents":[{"id":"I1","date":"2026-07-12","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported an untreated cyst that enlarged after implant placement, a painful tooth requiring unexpected root canal treatment, and ill-fitting crowns causing bruxism, with the clinic refusing corrective care.","source":"https://www.trustpilot.com/reviews/6a534d72bea79dd60ca90f0e","reviewerCountry":null},{"id":"I2","date":"2026-07-08","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported a bridge implant tooth that came off multiple times, requiring repeated regluing, and was advised by their UK dentist to convert to a screw-retained restoration, but the clinic refused to provide a remote answer and insisted on an in-person visit.","source":"https://www.trustpilot.com/reviews/6a4ea237b705b882494dddb5","reviewerCountry":null},{"id":"I3","date":"2026-07-08","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported being contacted repeatedly by clinic staff via phone and WhatsApp while on holiday, despite having stated they would proceed with treatment after returning, which they considered harassment.","source":"https://www.trustpilot.com/reviews/6a4e67c092e563250810fa06","reviewerCountry":null},{"id":"I4","date":"2026-07-08","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":3.9,"summary":"The patient reported receiving the wrong color for dental work and being ignored by the clinic despite multiple attempts to contact them.","source":"https://www.trustpilot.com/reviews/6a4e0cc7b783553474c93eca","reviewerCountry":null},{"id":"I5","date":"2026-07-06","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported crowns that repeatedly came loose, requiring multiple visits for recementation, and the clinic offered a refund only if the crowns were returned.","source":"https://www.trustpilot.com/reviews/6a4c01de6cee608e683df04f","reviewerCountry":null},{"id":"I6","date":"2026-07-04","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":7.96,"summary":"The patient reported crowns and implants causing pain, cost discrepancies, and aftercare issues including a request to remove a review in exchange for free treatment.","source":"https://www.trustpilot.com/reviews/6a48b604eb08896e7752906e","reviewerCountry":null},{"id":"I7","date":"2026-06-30","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported losing 4 upper front implants after 2 years and lower veneers detaching, despite raising concerns earlier.","source":"https://www.trustpilot.com/reviews/6a43b64b6436380534830303","reviewerCountry":null},{"id":"I8","date":"2026-06-27","severity":"S1","category":"AC","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.2,"summary":"The patient reported not receiving a treatment estimate prepared on site.","source":"https://www.trustpilot.com/reviews/6a402f0f4a92836448f59a30","reviewerCountry":null},{"id":"I9","date":"2026-06-27","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported severe pain after extractions, sinus lift, bone graft, and implant placement, with French dentists stating the work was poorly done from start to finish.","source":"https://www.trustpilot.com/reviews/6a3feed9d9fad0cf7e625825","reviewerCountry":null},{"id":"I10","date":"2026-06-21","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.78,"summary":"The patient reported that the doctor failed to attend two scheduled consultations and did not follow up after a technology issue.","source":"https://www.trustpilot.com/reviews/6a378112014cc644985083c2","reviewerCountry":null},{"id":"I11","date":"2026-06-20","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":31.2,"summary":"The patient reported permanent nerve injury after implant placement, with persistent numbness in the chin, lower lip, and neck for over a year.","source":"https://www.trustpilot.com/reviews/6a36410749317b62c8dbf689","reviewerCountry":null},{"id":"I12","date":"2026-06-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":10.61,"summary":"The patient reported misaligned teeth causing eating difficulty, incorrect cost estimates, rushed treatment, and unresolved billing issues for root canals.","source":"https://www.trustpilot.com/reviews/6a353d893fd8d91518b9b55c","reviewerCountry":null},{"id":"I13","date":"2026-06-18","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":0.59,"summary":"The patient reported poor communication and lack of empathy from the aftercare department, despite being satisfied with the clinical treatment.","source":"https://www.trustpilot.com/reviews/6a341d1fda422a481e237519","reviewerCountry":null},{"id":"I14","date":"2026-06-18","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported that the clinic failed to pay referral fees as agreed for two referred patients, and staff mocked him when he contacted them about it.","source":"https://www.trustpilot.com/reviews/6a341b7ad609370d69844c71","reviewerCountry":null},{"id":"I15","date":"2026-06-18","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported that the clinic changed the treatment plan upon arrival due to missing abutment, did not perform agreed corrections, and provided rushed care.","source":"https://www.trustpilot.com/reviews/6a33ed444b04dd96d9503c09","reviewerCountry":null},{"id":"I16","date":"2026-06-15","severity":"S2","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":2.19,"summary":"The patient reported being charged the same price for zirconium crowns as for more expensive emax crowns, and the clinic refused to release their data to another dentist.","source":"https://www.trustpilot.com/reviews/6a303dd0c02b51fe289a4c9d","reviewerCountry":null},{"id":"I17","date":"2026-07-12","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported that a family member with a 10-year warranty on dental implants was denied care for pain and discomfort, with requests for appointments ignored.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xVlRGQmlVV3RaTkMxblRWZE1aV0ZSYWtsMVIzYxAB!2m1!1s0x0:0xd0fe6a43091f650d!3m1!1s2@1:CAIQACodChtycF9oOm1VTFBiUWtZNC1nTVdMZWFRakl1R3c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I18","date":"2026-07-12","severity":"S3","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":7.02,"summary":"The patient reported that two dental bridges fell out after a year and a half, and the clinic raised the price by €350 upon arrival after giving a fixed quote.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paa2NETnZhbkpNZURVd1YxSTVYM0I0UzJOdlUyYxAB!2m1!1s0x0:0xd0fe6a43091f650d!3m1!1s2@1:CAIQACodChtycF9oOjZkcDNvanJMeDUwV1I5X3B4S2NvU2c%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"yes","points":2,"max":2},{"id":"info_names","label":"Dentists named","verdict":"no","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"no","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"yes","points":3,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"partial","points":1,"max":2},{"id":"info_english","label":"English-language site","verdict":"yes","points":2,"max":2},{"id":"info_address","label":"Address & map published","verdict":"partial","points":0.5,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"no","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"no","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"no","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"no","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English 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is an international dental organization with multiple locations in Turkey, the UK, and beyond, offering a wide range of treatments including implants, crowns, and orthodontics. The website provides information on services, locations, and a free online consultation, but lacks details on pricing, dentist names, and specific credentials.","strengths":["Multiple clinic locations across countries","Wide range of dental services listed","Free online consultation available","WhatsApp contact provided","English-language site with multilingual options"],"weaknesses":["No dentist names or specializations listed","No prices or ranges published","No operating licence or registration details","No aftercare instructions or documentation mentioned","No reviews or ratings visible"],"couldNotVerify":["Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","Structured data on the site","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":58},"sources":[{"id":"s-site","url":"https://dentakay.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/dentakay.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":122,"reviewer":{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":203,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Dilan Najat Abdah","gdc":"268189","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Dilan Najat Abdah","gdc":"268189","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Umayr Ismail Nagdi","gdc":"285049","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Dilan Najat Abdah","gdc":"268189"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":158,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":58},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":"Multiple locations listed: Özel Dentakay Ağız ve Diş Sağlığı Merkezi, Nish Clinic, London Office, Riyadh Clinic, Şişli Clinic, Antalya Clinic, Çayyolu Clinic, Bağcılar Clinic","facilityAddressPrecision":"full","namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":18,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"your-smile-turkey","name":"Your Smile Turkey","city":"Antalya","domain":"yoursmileturkey.com","website":"https://yoursmileturkey.com","composite":2.3,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":8.34,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":8.34,"qualified":4,"serious":0,"critical":2,"incidents":[{"id":"I1","date":"2026-07-04","severity":"S4","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":15.8,"summary":"The patient reported that root canals and crowns led to infections causing strokes, heart infections, vision loss, and open heart surgery, and that the clinic refused to provide dental records as required by Turkish law.","source":"https://www.trustpilot.com/reviews/6a491868138407cca8cf394a","reviewerCountry":null},{"id":"I2","date":"2026-07-04","severity":"S4","category":"CL-Q","credibility":"Q3","attribution":"direct","resolution":"unresolved","penalty":27.54,"summary":"The patient reported that root canals and crowns led to systemic infections requiring open heart surgery, and the clinic refused to provide dental records.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KSlUzUXpTVEJ1WDFSWWJHZG1RbVI2TVdwRFVWRRAB!2m1!1s0x0:0x511e74a928344a5b!3m1!1s2@1:CAIQACodChtycF9oOmJJU3QzSTBuX1RYbGdmQmR6MWpDUVE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I3","date":"2026-05-23","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":0.39,"summary":"The patient reported poor communication and lack of response from the clinic after initial contact, leading to an unresolved appointment scheduling issue.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4WVVrZHRTamREVUU1R2NuUmFUM05zWW1aWFZHYxAB!2m1!1s0x0:0x511e74a928344a5b!3m1!1s2@1:CAIQACodChtycF9oOkxYUkdtSjdDUE5GcnRaT3NsYmZXVGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2025-08-13","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":1.97,"summary":"The patient reported a brief examination and persistent pain after a filling, with sensitivity worsening from hot/cold to brushing.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxUVJXWnVVbFZ4VG10bE1HVjZkVkpMVldKRmRXYxAB!2m1!1s0x0:0x511e74a928344a5b!3m1!1s2@1:CAIQACodChtycF9oOk1QRWZuUlVxTmtlMGV6dVJLVWJFdWc%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"unverified","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"unverified","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges published","verdict":"unverified","points":0,"max":4},{"id":"price_implant","label":"Implant price listed","verdict":"unverified","points":0,"max":2},{"id":"price_crown","label":"Crown price listed","verdict":"unverified","points":0,"max":2},{"id":"price_consult","label":"Consultation price listed","verdict":"unverified","points":0,"max":2}],"licensing":[{"id":"lic_operating","label":"Healthcare facility operating licence (verifiable)","verdict":"yes","points":0,"max":5,"note":"Operating licence reviewed by editorial panel (2026-07-14)"},{"id":"lic_healthtourism","label":"International Health Tourism authorisation (where marketed to intl patients)","verdict":"unverified","points":0,"max":3},{"id":"lic_registration","label":"Treating dentists’ professional registrations independently verifiable","verdict":"unverified","points":0,"max":4}],"capability":[{"id":"cap_imaging","label":"On-site dental imaging / CBCT","verdict":"unverified","points":0,"max":3},{"id":"cap_surgical","label":"Surgical treatment capability","verdict":"unverified","points":0,"max":2},{"id":"cap_sterilisation","label":"Documented sterilisation / hygiene protocol","verdict":"unverified","points":0,"max":1.5},{"id":"cap_emergency","label":"Emergency-response arrangements","verdict":"unverified","points":0,"max":1.5}],"aftercare":[{"id":"aft_instructions","label":"Written English aftercare instructions","verdict":"unverified","points":0,"max":2},{"id":"aft_documentation","label":"Complete patient-record / documentation handover","verdict":"unverified","points":0,"max":2},{"id":"aft_crossborder","label":"Cross-border complication / remedy procedure","verdict":"unverified","points":0,"max":1}],"reputation":[{"id":"rep_rating","label":"Bayesian-adjusted rating (prior 4.0, weight 25)","verdict":"unverified","points":0,"max":4},{"id":"rep_authenticity","label":"Review authenticity & platform diversity","verdict":"unverified","points":0,"max":2},{"id":"rep_recency","label":"Review recency & continuity","verdict":"unverified","points":0,"max":2},{"id":"rep_responds","label":"Substantive responses to reviews","verdict":"unverified","points":0,"max":2}],"comms":[{"id":"com_english","label":"English spoken","verdict":"unverified","points":0,"max":2},{"id":"com_messaging","label":"Usable messaging / WhatsApp channel","verdict":"unverified","points":0,"max":1.5},{"id":"com_consult","label":"Pre-visit online consultation","verdict":"unverified","points":0,"max":1},{"id":"com_intl","label":"International-patient coordination","verdict":"unverified","points":0,"max":0.5}]},"redFlags":[{"severity":"high","label":"Critical safety complaint on record","points":-6,"reason":"2 critical (S4) patient complaint(s) documented."}],"redPenalty":-6,"licence":null,"dentists":[],"contact":{},"summary":null,"strengths":[],"weaknesses":[],"couldNotVerify":["Working website","Dentists named","Dentist specialisations listed","Service list published","Clear contact details","English-language site","Address & map published","Prices or ranges published","Implant price listed","Crown price listed","Consultation price listed","Healthcare facility operating licence (verifiable)","International Health Tourism authorisation (where marketed to intl patients)","Treating dentists’ professional registrations independently verifiable","On-site dental imaging / CBCT","Surgical treatment capability","Documented sterilisation / hygiene protocol","Emergency-response arrangements","Written English aftercare instructions","Complete patient-record / documentation handover","Cross-border complication / remedy procedure","Bayesian-adjusted rating (prior 4.0, weight 25)","Review authenticity & platform diversity","Review recency & continuity","Substantive responses to reviews","English spoken","Usable messaging / WhatsApp channel","Pre-visit online consultation","International-patient coordination","Structured data on the site","Indexable, machine-readable treatment information","Accessible machine-readable clinic identity"],"confidence":{"score":63,"grade":"C","rankable":true,"label":"Moderate confidence","breakdown":{"sourceDiversity":15,"timeCoverage":20,"usableVolume":16,"evidenceCompleteness":0,"reviewerQuality":12},"reviewerCount":2},"reviewsPulled":{"trustpilot":100,"google":59},"sources":[{"id":"s-site","url":"https://yoursmileturkey.com","supports":"Website facts (team, services, prices, contact, authorisation)","accessed":"2026-07-13"},{"id":"s-reviews","url":"https://www.trustpilot.com/review/yoursmileturkey.com","supports":"Third-party reviews (Trustpilot + Google)","accessed":"2026-07-13"}],"changeHistory":[{"date":"2026-07-13","change":"Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication."}],"rank":123,"reviewer":{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},"scoreOrder":204,"rankingEligibility":"ranked","publicationStatus":"final","editorialReviewStatus":"completed","clinicalReviewStatus":"completed","rightOfReplyStatus":"offered","licensingReviewStatus":"reviewed","rightOfReplyOfferedAt":"2026-07-14","rightOfReplyDeadline":"2026-07-28","signedOffAt":"2026-07-14T00:00:00Z","licensingReview":{"status":"reviewed","reviewedBy":"Dr Hasan Mustafa Najat","gdc":"80316","reviewedAt":"2026-07-13","verifyUrl":"https://olr.gdc-uk.org"},"reviewers":[{"name":"Dr Angela Asantewah Nketia","gdc":"75025","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"},{"name":"Dr Morteza Neshat Omidvaran","gdc":"211103","verifyUrl":"https://olr.gdc-uk.org","reviewed":"2026-07-14"}],"reviewerCount":2,"evidence_collection_method":"software-assisted","publication_status":"human-reviewed","reviewed_by":{"name":"Dr Angela Asantewah Nketia","gdc":"75025"},"reviewed_at":"2026-07-14","methodology_version":"1.1","source_count":2,"manual_changes_from_preliminary_output":1,"eligibility":{"usableTextRecords":159,"minimumRecordsRequired":25,"meetsRecordThreshold":true,"independentPlatforms":[{"name":"Google","records":59},{"name":"Trustpilot","records":100}],"independentPlatformCount":2,"minimumPlatformsRequired":2,"meetsSourceThreshold":true,"evidenceWindow":null,"evidenceWindowNote":"Per-review dates are not published by the source platforms, so the evidence window is not independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":4,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"og-dental-clinic-dt-ozan-guner","name":"OG Dental Clinic – Dt. Ozan Güner","city":"İzmir","domain":"ozanguner.eu","website":"https://ozanguner.eu","composite":0.8,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":4.81,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":4.81,"qualified":7,"serious":6,"critical":0,"incidents":[{"id":"I1","date":"2026-03-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported two implants and 20 crowns with cracked front crowns, alignment and biting issues, and gum odor due to poorly sealed crowns.","source":"https://www.trustpilot.com/reviews/69b6cb8099d31eec11b67eff","reviewerCountry":null},{"id":"I2","date":"2025-11-10","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that after treatment, their natural teeth were ground down too thin, causing cracks, and they were left with unnatural-looking teeth and gaps, with the clinic ignoring their concerns.","source":"https://www.trustpilot.com/reviews/69121a3de8e5f0d2e233dc4c","reviewerCountry":null},{"id":"I3","date":"2025-09-18","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":7.49,"summary":"The patient reported that after receiving 7 implants and a full mouth of zirconium teeth, they experienced holes in the crown, infection, and later discovered at another clinic that implants were placed incorrectly, one was cancelled, and another connected to a natural tooth, leading to a broken crown requiring replacement.","source":"https://www.trustpilot.com/reviews/68cbbdcc8b68132b91839a32","reviewerCountry":null},{"id":"I4","date":"2025-08-19","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported that implants placed by Mr. Ozan did not fit properly after being polished by another dentist, and after three years of complaints, the clinic removed the implants and provided dentures, resulting in a total loss of £8000.","source":"https://www.trustpilot.com/reviews/68a3b23c73d260e17cae28f6","reviewerCountry":null},{"id":"I5","date":"2024-02-25","severity":"S2","category":"AC","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":0.84,"summary":"The patient reported needing re-treatment for a root canal and being ignored by the clinic despite promises of aftercare.","source":"https://www.trustpilot.com/reviews/65db7101afe2646560ac49ce","reviewerCountry":null},{"id":"I6","date":"2024-01-15","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":5.99,"summary":"The patient reported abscess and need for crown removal due to poor fit causing decay, with no response from the dentist and allegations of review manipulation.","source":"https://www.trustpilot.com/reviews/65a5731ca99ab2054b18e71c","reviewerCountry":null},{"id":"I7","date":"2026-07-08","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":9.98,"summary":"The patient reported an implant placed at the wrong angle causing repeated screw breakage, requiring extensive corrective surgery and financial loss.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKbF9pS1F3EAE!2m1!1s0x0:0x2c4e348e84981d69!3m1!1s2@1:CIHM0ogKEICAgICJl_iKQw%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list 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independently established in this dataset.","facilityAuthorisation":null,"facilityAddress":null,"facilityAddressPrecision":null,"namedClinicians":[],"clinicianRegistrationVerified":false,"clinicianRegistrationNote":"Clinician names are published by the clinic; individual registration numbers are not independently verified in this dataset.","confidenceGrade":"C","qualifiedComplaints":7,"rightOfReplyStatus":"offered","rightOfReplyOfferedAt":"2026-07-14","rankingEligibility":"ranked","eligibilityBasis":"Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support."}},{"slug":"hurma-dental","name":"Hurma Dental","city":"Antalya","domain":"hurmadis.com.tr","website":"https://hurmadis.com.tr","composite":0,"lastChecked":"2026-07-13","methodologyVersion":"1.1","siteFetched":false,"categories":{"complaint":0,"info":0,"price":0,"licensing":0,"capability":0,"aftercare":0,"reputation":0,"comms":0},"categoryMax":{"complaint":35,"info":15,"price":10,"licensing":12,"capability":8,"aftercare":5,"reputation":10,"comms":5},"digital":{"score":0,"max":5,"breakdown":[{"id":"dig_schema","label":"Structured data on the site","verdict":"unverified","points":0,"max":1.5},{"id":"dig_indexable","label":"Indexable, machine-readable treatment information","verdict":"unverified","points":0,"max":1.5},{"id":"dig_identity","label":"Accessible machine-readable clinic identity","verdict":"unverified","points":0,"max":2}]},"complaint":{"points35":0,"qualified":15,"serious":5,"critical":0,"incidents":[{"id":"I1","date":"2026-04-29","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":9.36,"summary":"The patient reported ongoing speech and comfort problems after treatment, a remade upper bridge that did not resolve the issue, loose lower implants, and being asked to pay for further corrections.","source":"https://www.trustpilot.com/reviews/69f254d1997ee3cb4dd03e5d","reviewerCountry":null},{"id":"I2","date":"2025-07-26","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported being quoted a lower price before arrival, experiencing facial shrinkage after tooth extraction that did not resolve in a year, and receiving confusing appointment scheduling.","source":"https://www.trustpilot.com/reviews/6884e1aca3b81ee3750b8adf","reviewerCountry":null},{"id":"I3","date":"2026-05-01","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"partial","penalty":3.31,"summary":"The patient reported inadequate cleaning and whitening by an inexperienced trainee, with teeth becoming more yellow, and the clinic ignored their WhatsApp message to fix the issue.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGckxVTmhOR3RMVGpsMFQzRnlRa1ZmT1ZKeWMxRRAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CAIQACodChtycF9oOjFrLUNhNGtLTjl0T3FyQkVfOVJyc1E%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I4","date":"2026-04-29","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported ongoing speech and comfort problems after bridge and implant treatment, with loose lower implants and a request to pay for a remake.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsTmFra3dWbE5yT0d0NmRuZHNWbVF6YzNSbFZtYxAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CAIQACodChtycF9oOklNakkwVlNrOGt6dndsVmQzc3RlVmc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I5","date":"2026-04-07","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":12.48,"summary":"The patient reported that two implants failed and the dentist demanded extra payment for replacements, then provided implants of unknown origin.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsWVFsRmFSMFpJTjNwb1F6RXpaRFpmTUhGTlQyYxAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CAIQACodChtycF9oOllYQlFaR0ZIN3poQzEzZDZfMHFNT2c%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I6","date":"2026-03-18","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported dissatisfaction with the quality of dental work and communication issues.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCbVNGUlJOemR2TUZFMmRWRnBkR05xVjA1SGRHYxAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CAIQACodChtycF9oOlBmSFRRNzdvMFE2dVFpdGNqV05HdGc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I7","date":"2025-11-13","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"unresolved","penalty":2.93,"summary":"The patient reported a filling falling out after two months, suggesting a possible procedural error.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWMmVUSXdXbGxHY3pkaWRXaG1WVTlMVGs5U1lVRRAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CAIQACodChtycF9oOkV2eTIwWllGczdidWhmVU9LTk9SYUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I8","date":"2025-10-06","severity":"S1","category":"PR","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.16,"summary":"The patient reported a high cost for teeth cleaning and expressed dissatisfaction with the clinic's pricing.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twVlkyaDNkamRsUjB3MWNVSnNjbkJVVDBSYU1VRRAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CAIQACodChtycF9oOkpVY2h3djdlR0w1cUJscnBUT0RaMUE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I9","date":"2025-06-26","severity":"S1","category":"FI","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.44,"summary":"The patient reported a price increase after treatment began for a filling replacement.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paeWJEWnVWVUpETTBaQ056aEViSE5DUkhaVE9XYxAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CAIQACodChtycF9oOjZybDZuVUJDM0ZCNzhEbHNCRHZTOWc%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I10","date":"2025-05-30","severity":"S3","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":6.36,"summary":"The patient reported that two family members had implants installed in 2022 and 2023, with crowns falling off within days, repeated loosening, and unexpected charges for x-rays during rework visits.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPN1NxZDY2NzVXcm5BRRAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CIHM0ogKEO7Sqd6675WrnAE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I11","date":"2025-04-16","severity":"S2","category":"CL-Q","credibility":"Q2","attribution":"probable","resolution":"partial","penalty":1.99,"summary":"The patient reported uneven fillings and persistent pain after treatment, with a follow-up involving redoing the fillings by a different dentist.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvaHZELVdBEAE!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CIHM0ogKEICAgMCohvD-WA%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I12","date":"2025-04-10","severity":"S1","category":"CL-Q","credibility":"Q2","attribution":"direct","resolution":"unresolved","penalty":0.62,"summary":"The patient reported constant staff changes, inefficiency, lack of teamwork, and appointment delays at the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJX3RUYUx3EAE!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CIHM0ogKEICAgMDI_tTaLw%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I13","date":"2025-03-28","severity":"S1","category":"FI","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.19,"summary":"The patient reported being charged an examination fee, which they claim is not charged elsewhere.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3cDlEUG9RRRAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CIHM0ogKEICAgMDwp9DPoQE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I14","date":"2025-03-28","severity":"S1","category":"FI","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.19,"summary":"The patient reported being charged 800 TL for a dental examination, which they considered unusual.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3dTZtMl93RRAB!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CIHM0ogKEICAgMDwu6m2_wE%7C%7C?hl=en-GB","reviewerCountry":null},{"id":"I15","date":"2024-12-18","severity":"S1","category":"CL-Q","credibility":"Q1","attribution":"direct","resolution":"unresolved","penalty":0.34,"summary":"The patient reported poor communication and lack of information from the clinic.","source":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2dE9mWVRREAE!2m1!1s0x0:0x56662e37980954e!3m1!1s2@1:CIHM0ogKEICAgIDvtOfYTQ%7C%7C?hl=en-GB","reviewerCountry":null}]},"breakdown":{"info":[{"id":"info_site","label":"Working website","verdict":"unverified","points":0,"max":2},{"id":"info_names","label":"Dentists named","verdict":"unverified","points":0,"max":3},{"id":"info_spec","label":"Dentist specialisations listed","verdict":"unverified","points":0,"max":2},{"id":"info_services","label":"Service list published","verdict":"unverified","points":0,"max":3},{"id":"info_contact","label":"Clear contact details","verdict":"unverified","points":0,"max":2},{"id":"info_english","label":"English-language site","verdict":"unverified","points":0,"max":2},{"id":"info_address","label":"Address & map published","verdict":"unverified","points":0,"max":1}],"price":[{"id":"price_published","label":"Prices or ranges 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