Papatya Dental Clinic
Under our open methodology this clinic scored 33.1/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.
Rank #85 of 124 · Last checked 2026-07-13 · Methodology v1.1 · Confidence C
Assessed from 159 public reviews (100 Trustpilot · 59 Google)
Clinical accuracy reviewed by Dr Brandon Reza Nejaty · GDC 82664 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
What the ranking rests on
Ranking reflects evidence coverage (usable records across independent platforms) plus complaint record and editorial/clinical review. Credential, address-precision and evidence-window fields are published for transparency, not asserted beyond what the sources support. Full machine-readable eligibility for every clinic is in the clinic index.
Papatya Dental is a dental clinic in Antalya offering a wide range of treatments including implants, Hollywood smile, and Invisalign. The site highlights multilingual support, personalized treatment plans, and a comfortable patient experience.
- + Multilingual website and team
- + Detailed doctor profiles with specializations
- + Comprehensive service list
- + Online consultation and WhatsApp communication
- + International patient coordination
- − No prices published
- − No address or map
- − No contact details (phone, email) visible
- − No operating licence or registration numbers
- − No aftercare or emergency information
5 qualified complaint incidents
3 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.1 via structured, software-assisted collection and reviewed against the cited evidence by a named GDC-registered reviewer before publication.
The patient reported that their father had 14 teeth removed when only 4 were needed, was left with infections, and the clinic had unsanitary conditions with staff smoking and serving beer.
The patient reported that an implant was placed with temporary cement despite requesting permanent, leading to instability and requiring return travel.
The patient reported severe pain after a deep filling, requiring root canal treatment by another dentist.
The patient reported poor communication, ignored messages, and refusal to provide cost estimates over the phone.
The patient reported receiving three fillings without consent, experiencing a lip injury, and having payment issues after being treated by a different dentist than expected.
Red-flag penalty applied: -4 points (capped at −20).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
| Dentist | Specialisation | Licence no. |
|---|---|---|
| Dt. Ahmet Metin Bal | Başhekim | not published |
| Dt. Ali Bulut | Ağız ve Çene Cerrahisi | not published |
| Dt. Muhammet Buğra Şener | Estetik Diş Hekimliği | not published |
| Dt. Eren Koluaçık | Estetik Diş Hekimliği | not published |
| Dt. Nilüfer Şener | Estetik Diş Hekimliği | not published |
| Dt. Samed Kağan Bozkurt | Estetik Diş Hekimliği | not published |
| Dt. Fatih Bayır | Ortodonti | not published |
| Dt. Hasan Kamak | Ortodonti | not published |
| Dt. Elif Teke | Periodontoloji | not published |
| Dt. Gülen Kamak | Periodontoloji | not published |
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 100 | 2026-07-13 |
| 59 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Dentists named
- ✓ Dentist specialisations listed
- ✓ Service list published
- ✓ English-language site
- ✓ Healthcare facility operating licence (verifiable)
- ✓ Surgical treatment capability
- ✓ English spoken
- ✓ Usable messaging / WhatsApp channel
- ✓ Pre-visit online consultation
- ◐ Clear contact details
- ? Address & map published
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Documented sterilisation / hygiene protocol
- ? Emergency-response arrangements
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Right of reply offered on 2026-07-14 (response window to 2026-07-28). The clinic may correct facts, supply its authorisation, warranty and registration documents, and respond to any complaint; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score is recorded here and in the change history.
- 2026-07-13 — Structured, software-assisted evidence collection under methodology v1.1; reviewed against the cited evidence by the assigned GDC-registered reviewer before publication.
Anyone — including Papatya Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →